Fuego - Maya Hotel

Review summary

1. M

   MARY

   VIP

   Hawaii

   56 reviews

   5.0

   56 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely afternoon. Food, service and setting on the water were excellent. We’ve dined here 4 times and it has always been enjoyable!
   

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2. L

   Luis

   VIP

   Cancun

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and great service , Laura is the best waitress ever
   

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3. I

   Isai

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful view and delicious food good customer service
   

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4. J

   Jessica

   Los Angeles

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   The food was really awful for the price. I typically eat the usual menu, which is DELICIOUS, but their Valentines Day meal was really disappointing. My date and I took our food to go. A terrible disappointment from an otherwise amazing restaurant.
   

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5. A

   Anita

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I was completely let down by the Valentines Dinner experience. I had a reservation for 8pm, was told to wait at the bar for about 25 minutes, then was brought over to a table on the patio. The live music was cute and the background was nice but those romantic vibes wore off once we realized it had been another 30 minutes since someone brought us water and no one had come to take our order. Really not the service you expect from a place charging $130 per person holiday event. I gave myself an upgrade to the empty table next to ours because I knew no one was paying attention and the view of the ocean can only be fully viewed from a few tables. After 40 minutes of waiting and not even getting a single glance from any table staff that we were trying to waive down, I went up to the host to ask for assistance. The blonde woman checking people in barely blinked at me but the young man started apologizing and followed me back to my table to see where we were and assured us someone would be getting our order soon. At this point my man is already over it and would rather be eating McDonald’s but we’re 1 1/2 hours in, the card is on file and we drove an hour to get here for a special date. Some poor waiter got sent to us and had no idea why my man was so upset, poor communication between staff over there. I ended up having to ask him politely to Please get us all out dishes out ASAP including desert and check because we had other plans for the evening and were already at the restaurant for an hour and a half with not even a slice if bread on the table. They rushed the food out (it’s a preset menu so I was expecting this fast of a service from the beginning) and we were finally out of there after a little over 2 hours. The couple next to us was complaining about the wait and we warned them about our situation, they ended up leaving after waiting a total of 1 hour for someone to get their order too. I would not recommend this place to anyone looking for a special meal!
   

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6. D

   Dany

   Los Angeles

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, Too cold, good service but little slow.
   

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7. OT

   OpenTable Diner

   Los Angeles

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   Ambiance was beautiful. Entertainment with Olivia Pucci was excellent!!! Service was fair. But to be honest, seemed like they were short staffed. Their Valentines Day menu was absolutely horrible 😢
   

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8. A

   Andrea

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came in to celebrate a birthday and had amazing service from the staff. The food and drinks are delicious! I definitely enjoy coming here and will be going back(:
   

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9. W

   William

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and outdoor seating had a perfect view of the Queen Mary.
   

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10. N

    Nicholas

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great staff, great experience all together. I'll definitely be back for the Chilean sea bass again!
    

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