Galvin Bistrot & Bar

Commentaires sur le restaurant Galvin Bistrot & Bar de personnes qui y ont mangé. Selon des cotes récentes.

1. C

   Craig

   Londres3 commentaires

   5.0

   Y est allé le 13 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I had emailed ahead of time as I was on a date and the hostess had reserved a table in the corner as requested and even brought a complimentary bottle of champagne. The food was lovely and the atmosphere is great. Will definitely be back!
   

   Galvin Bistrot & BarA répondu le 17 février 2025

   Hello Craig, Thank you for your 5-star feedback! We are delighted to hear that you had a great experience. We hope to welcome you again soon! Best regards, Galvin Bistrot&Bar
   

   Ce commentaire est-il utile?

2. G

   Gabriella

   Londres1 commentaire

   2.0

   Y est allé le 31 décembre 2024

   1. Cote globale 2
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   Staff were nice but very keen on upselling drinks and menu items we didn’t request and getting us out of the restaurant the minute our meal was over.
   

   Galvin Bistrot & BarA répondu le 13 février 2025

   Hello Gabriella, We’re glad to hear that you found our team welcoming, though we’re sorry if you felt rushed or pressured at any point during your visit. Our aim is always to provide a relaxed and enjoyable dining experience, and we truly appreciate your comments as they help us improve. We hope to have the opportunity to welcome you back in the future for a more seamless experience. Kind regards, Galvin Bistrot&Bar.
   

   Ce commentaire est-il utile?

3. M

   Mary

   Londres36 commentaires

   4.0

   Y est allé le 18 décembre 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Nice bistro, good atmosphere and good food. Excellent service. A little bit more expensive but worth it.
   

   Galvin Bistrot & BarA répondu le 13 février 2025

   Hello Mary, Thank you for your feedback! We truly appreciate it and hope to welcome you again soon. Kind regards, Galvin Bistrot&Bar.
   

   Ce commentaire est-il utile?

4. B

   Beverley

   Londres5 commentaires

   1.0

   Y est allé le 12 décembre 2024

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   Galvin's' needs to decide whether it IS a 'restaurant' or 'fast food' outlet! The signs before we even arrived were not great - i.e. - chasing for credit card details already given at the time of booking on OpenTable? (Scam? No, Galvin's confirmed they had sent the email!) - 5 days before they emailed requesting we confirm. They seemed not to trust 'OpenTable'. - 2 days before they emailed again advising we had a 2-hour time slot! We should have trusted our instincts and cancelled. Who wants to be rushed through a Christmas Lunch? We arrived early (11.50 am) for our noon time slot. The staff seemed to be having a team meeting. They did not break off - instead an archetypal 'snooty' type staff member raised his eyebrows and looked towards the door. He confirmed I was in the correct place! He proceeded to squeeze me into the smallest space possible. (Punishment??) The restaurant was empty. We asked to move to a more comfortable table (with more room) to be told by 'Mr Snooty' they were all 'reserved'. It turns out they weren't and indeed considering it was a week before Christmas, there were quite a few empty tables! We ordered quickly. Before I had even finished my 1st Course, the waitress had brought over my Main!! She blamed it on the Chef! The Main was warm (it had been sitting for a while), the sides were piping hot! It was 1.10 pm and we decided on a dessert. Before taking our order, the 'speedy' waitress informed us our slot was 2 hours! We still had 40 minutes! They were not used to guests having 3 courses! They wanted us out! The portion size of the dessert, was a 'panic' portion - no bigger than a 'Kit-Kat' finger! It was as if the Chef had not made enough and had to do the equivalent of 'feeding the 5000!' Overall it was not a pleasant or comfortable experience. The icing on the cake? A 14% service charge! Service? What service? Verdict- AVOID this fast food outlet with 5 star drinks prices!
   

   Galvin Bistrot & BarA répondu le 13 février 2025

   Dear Beverley, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We appreciate your comments and will certainly take them on board to improve our service. Our intention is always to provide a warm and welcoming dining experience, and we regret if you felt rushed or uncomfortable at any point during your visit. We will be reviewing the points you've raised with our team to ensure we are delivering the best possible experience to all our guests. We do hope you’ll consider giving us another opportunity in the future. Warm Regards, Galvin Bistrot&Bar team
   

   1 personne a trouvé ce commentaire utile

5. S

   SIMON

   Londres56 commentaires

   5.0

   Y est allé le 27 novembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Lovely food with friendly service. We have eaten here a number of times and it has always been very good
   

   Galvin Bistrot & BarA répondu le 16 décembre 2024

   Hello Simon, Thank you for your 5-star feedback and we hope to welcome you back soon to make your next visit even more memorable. Warm regards, Galvin Team
   

   Ce commentaire est-il utile?

6. C

   Chris

   Londres16 commentaires

   3.0

   Y est allé le 21 novembre 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 5

   We went for the Beaujolais Nouveau evening: service was slow and the nouveau really wasn’t a great example but good atmosphere and fairly priced
   

   Galvin Bistrot & BarA répondu le 28 novembre 2024

   Hello Chris, Thank you for your feedback following your experience at our Beaujolais Nouveau evening. I’m sorry to hear that the service and wine did not fully meet your expectations, but I’m glad you enjoyed the atmosphere and found it fairly priced. We hope to welcome you back in the future for an even better experience. Kind regards, Helena
   

   Ce commentaire est-il utile?

7. P

   Paul

   Hertfordshire4 commentaires

   4.0

   Y est allé le 15 octobre 2024

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The set menu is very good value and excellent food
   

   Galvin Bistrot & BarA répondu le 29 octobre 2024

   Hello Paul, Thank you for sharing your 4-star review! We're delighted to hear you enjoyed your experience, and we look forward to welcoming you back again soon. Kind regards, Helena
   

   Ce commentaire est-il utile?

8. G

   Grant

   Londres9 commentaires

   4.0

   Y est allé le 4 octobre 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Food and service good, enjoyed the terrine and fish from the set menu. The accompanying wine, whilst reasonably priced, was rather acerbic.
   

   Galvin Bistrot & BarA répondu le 29 octobre 2024

   Hello Grant, Thank you for sharing your 4-star review! We're delighted to hear you enjoyed your experience, and we look forward to welcoming you back again soon. Kind regards, Helena
   

   Ce commentaire est-il utile?

9. A

   Alex

   Londres1 commentaire

   2.0

   Y est allé le 12 septembre 2024

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 4

   Portion sizes on pre theatre extraordinarily small, even with extra sides we left hungry.
   

   Galvin Bistrot & BarA répondu le 16 septembre 2024

   Hello Alex, Thank you for your feedback. I’m sorry to hear that the portion sizes on the set menu didn’t meet your expectations. We always aim to provide a satisfying dining experience, and your comments will be shared with our team to review. We look forward to welcoming you back soon! Kind regards, Galvin Bistrot&Bar team
   

   Ce commentaire est-il utile?

10. S

    SIMON

    Londres56 commentaires

    5.0

    Y est allé le 29 août 2024

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 4

    Very enjoyable meal. Good quality food at reasonable prices. Service was friendly and helpful
    

    Galvin Bistrot & BarA répondu le 16 septembre 2024

    Hello Simon, Thank you for your lovely feedback! We’re glad to hear that you enjoyed your meal and appreciated the quality of the food and our friendly, helpful service. It was a pleasure having you, and we hope to welcome you back soon! Best regards, Galvin Bistrot&Bar team
    

    Ce commentaire est-il utile?