German Gymnasium

Review summary

1. G

   Gary

   London

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The German Gym is a unique dining experience in a unique & historic space. It manages to have the atmosphere of a busy european Grand Cafe, which is reinforced by the multi-cultural clientele passing through the Kings X / St Pancras transport hub. Service is crisp, friendly and informed with the staff showing genuine interest in their diners. A favorite spot for me, especially as I enjoy good German weissbier and wurst, although there is so much more on offer.
   

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2. C

   Cass

   London

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Nice place, vegan portions are small though. We had to wait ages to have our order taken, but food arrived promptly.
   

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3. e

   elizabeth

   London

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food was mediocre considering the price and the service was intermediate
   

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4. J

   Jeff

   VIP

   London

   17 reviews

   3.0

   17 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Staff were inattentive. They were out of certain staple menu items. There were paper napkins on some place settings and cloth napkins on others. It seemed as if none of them cared about delivering a positive guest experience.
   

   German GymnasiumResponded today

   Dear Jeff, Thank you for your visit to German Gymnasium and for taking the time to leave us your honest feedback. We are aware about the issue with delivery of cloth napkins, but you are right- all napkins should have been replaced in that case. Your feedback has been shared with the team on shift- we are working on improvements and we hope to have the pleasure of serving you again and earning a higher rating in the future. Warm Regards, Jo & GG Team
   

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5. C

   Charles

   VIP

   London

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service is very slow (not even at peak hours - waiters ignore you)
   

   German GymnasiumResponded today

   Dear Charles, Thank you for your recent visit and for taking the time to leave us your feedback. I am sorry to hear that the service was slow on this occasion. We are always trying to improve and your feedback was shared and discussed with the team on the day, to avoid this happening in the future. We hope to have the opportunity to welcome you back to German Gymnasium and earn a higher rating in the future. Warm Regards, Jo & GG Team
   

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6. M

   Maurice

   VIP

   Yorkshire

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal great service very pleased with experience
   

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7. R

   Richard

   London

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Perhaps you’ve tried this already, but I was wondering if it would be worth trying an extension to the breakfast/brunch menu, especially at weekends? Frühstück is a very important meal in Germany, and when I’ve been there, I’ve been able to track down scrambled eggs into the late afternoon!
   

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   German GymnasiumResponded 3 days ago

   Dear Richard, Thank you for your recent visit and I'm sorry to hear you were not able to get breakfast. We serve our breakfast everyday until 11:30AM. I will pass on your comments for consideration. Thank you again and I hope that we will have the opportunity to welcome you back and earn a higher rating in the future. Warm Regards, Jo & GG Team
   

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8. OT

   OpenTable Diner

   Cambridge

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love German Gymnasium,great building, convenient for King's Cross station, friendly staff and the food feels authentically German
   

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9. J

   Jo

   Hertfordshire

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very expensive for what we had but the restaurant is amazing and I’m glad I went wasn’t happy that my waitress took her own tip added to my bill without even asking if this was ok. I would have happily gave a tip but that would be my decision. Overall great restaurant however pricey for what it is
   

   German GymnasiumResponded 3 days ago

   Dear Jo, Thank you for your recent visit to German Gymnasium and for taking the time to leave us your honest feedback. The service charge is automatically added to all bills, however it is discretionary and will always be removed if requested. I'm glad you enjoyed it overall and we hope to have the pleasure of serving you again and earning a higher rating in the future. Warm Regards, Jo & GG Team
   

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10. C

    Catherine

    London

    5 reviews

    1.0

    5 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 4
    3. Service 2
    4. Ambience 4

    This used to be one of my favourite places but was really put off by our latest visit and don’t feel like going back (have been about 20 times). Felt like we were ripped off but didn’t realise until after we’d paid. We had requested the £36 Bottle of Sauvignon Blanc but were charged for £62 bottle. This soured the whole experience and will no longer recommend it
    

    German GymnasiumResponded 3 days ago

    Dear Catherine, Thank you for your recent visit and for taking the time to leave us your feedback. Please accept our most sincere apologies, that the wine served was not the one you requested. The waiter who was passing by and took your wine order was very busy and by accident pressed the wrong button (they are next to each other). And then the waiter who was looking after you- served the wine, not knowing that it is not the one you ordered. I hope you can understand that it was a honest mistake and not malicious in any way. We will be in touch privately to rectify this and we hope that we will have the opportunity to welcome you back in the future. Warm regards, Jo & GG Team
    

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