Glen Prairie

Review summary

1. T

   Tom

   Chicago

   24 reviews

   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the usual outstanding Glen Prairie experience. Our server, Anna, provided superb service. The food was incredibly delicious. The new chocolate cheesecake desert was so fantastic it defies description. Highly recommend this restaurant!
   

   Is this helpful?

2. H

   Howard

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Overall not a great experience, waitress was disinterested, food was bland, tables were too close together, we felt like we were part of the conversations on either side of us.
   

   Glen PrairieResponded 5 days ago

   Dear Howard, Thank you for taking the time to share your experience with us. We’re sorry to hear that your visit didn’t meet expectations. We strive to offer great food and service, and it sounds like we missed the mark during your visit. We’ll be sure to address your concerns about the food, service, and the seating arrangements with our team. We hope you'll give us another chance to provide a better experience in the future. Best Regards, Orasa S.
   

   Is this helpful?

3. OT

   OpenTable Diner

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Filet and Ribeye were good, but both were not cooked to our preference. Riley was supposed to be medium rare, and the filet was supposed to be medium. Riley was more medium, and the filet was more well. Prices were good if the steaks were cooked to our preference. Waitress wasn't rude, but she definitely seemed tired and ready to go home. Tables were spaced nicely, and the place wasn't very crowded. My wife got the love potion drink and enjoyed it very much. Gf onion rings held together nicely when biting, and the rice flour used combined with the onion gave it a nice but overwhelmingly rich and greasy flavor.
   

   Glen PrairieResponded 5 days ago

   Hi, Thank you for sharing your feedback! We're happy to hear you enjoyed the filet and ribeye, as well as the love potion drink and onion rings. However, we’re sorry to hear that the steaks weren’t cooked to your preference. We’ll make sure to communicate with the kitchen to ensure more consistency with cooking temperatures. We also appreciate your comments on the service, and we’ll make sure to support our staff so they can provide the best experience possible. We’re glad you found the space comfortable, and we’ll continue to work on refining the flavors of our dishes. We hope to have the opportunity to serve you again soon! Cheers, Orasa S.
   

   Is this helpful?

4. E

   Edith

   San Francisco

   1 review

   4.0

   1 review

   Dined on February 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Wonderful food. I love the menu. Service was great and the ambiance beautiful. We dined before theater and it took nearly an hour to get our meal forcing a rushed meal and late to theater. I’d gladly dine again with more lead time.
   

   Glen PrairieResponded 5 days ago

   Hi Edith, Thank you for the great review! We’re glad you had a positive experience and appreciate your feedback. We hope to earn that 5th star on your next visit! Cheers, Orasa S.
   

   Is this helpful?

5. l

   laura

   VIP

   Chicago

   31 reviews

   3.0

   31 reviews

   Dined on February 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was good, nothing spectacular. The best item was the beet bruschetta.
   

   Glen PrairieResponded 5 days ago

   Dear Laura, Thank you for your feedback! We’re glad you enjoyed the beet bruschetta. We appreciate your thoughts and will continue working to make every dish spectacular. Hope to see you again soon! Best regards, Orasa S.
   

   Is this helpful?

6. B

   Bernie

   Chicago

   1 review

   5.0

   1 review

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here for dinner with four friends. Great service, good food and wine options. Modern but comfortable atmosphere, ideal for conversation. One friend has celiac disease and this restaurant takes GF requests seriously. Many GF options. My friend dines here frequently and has never had an issue.
   

   Glen PrairieResponded 5 days ago

   Hi Bernie, Thank you for your kind words! We’re so happy to hear you enjoyed the service, food, and atmosphere. It's great that we could accommodate your friend's dietary needs, and we’re grateful for the opportunity to make your visit comfortable. Hope to see you and your friends again soon! Cheers, Orasa S.
   

   Is this helpful?

7. J

   John

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined on February 2, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was great! Service - meh, not very good at all. Seems like they were way understaffed. Maybe a bad night for them.
   

   Glen PrairieResponded on February 4, 2025

   Dear John, Thank you for your feedback! We're so glad you enjoyed the food. We sincerely apologize for the service not meeting your expectations. It sounds like it was a challenging night, and we’ll work on improving our team’s efficiency. We appreciate your understanding and hope to have the chance to serve you better next time! Best, Orasa S.
   

   Is this helpful?

8. M

   Marianne

   VIP

   Chicago

   22 reviews

   3.0

   22 reviews

   Dined on February 2, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We love dining at Glen Prairie. Today’s experience was not the same as past visits. There were 2 very large parties. We placed a Our order for Appetizer soup and salad. Received all at the same time. After a half hour we finally received our drink order at the same time soup appetizer and salad was delivered. There was only one bartender and she was very slow. Possibly a new employee. Needless to say knowing they had 2 large (over 15 people per group) in the private dining room and in the restaurant another bartender should have been there. Food is always great. Noise level was way above normal due to large party seated behind us
   

   Is this helpful?

9. J

   Jane

   Chicago

   16 reviews

   3.0

   16 reviews

   Dined on February 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Came here for dinner on a night when they had a very large private party of over 40 that used both the private room and a large table in the main dining room. The dining room was full as well. They were terribly understaffed with just one person busing (who actually did a great job keeping up), three servers and one very slow and confused looking (multiple checks of phone we guessed for drink recipes, spent a lot of time looking for bottles/ingredients) bartender. Food was delivered to tables by a harried looking kitchen staffer and wine was being poured by the wait staff. Drinks took almost 30 minutes to come. The food was mostly solid. The onion rings were flavorful though the batter was a bit gummy and greasy. The pork tenderloin was somewhat overcooked, but had a nice flavor. The fish also was overcooked and, thus, dry, but was flavorful. We'll give them a second chance as this may have been an off night and we appreciate the attention they pay to gluten free options.
   

   Is this helpful?

10. T

    Tom

    VIP

    Chicago

    70 reviews

    4.0

    70 reviews

    Dined on February 2, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was amazing as always! Service was off. First time service wasn’t great.
    

    Glen PrairieResponded on February 4, 2025

    Dear Tom Thank you for your kind words about the food! We're thrilled to hear you enjoyed it. We’re sorry to hear that the service didn’t meet your expectations this time. We’ll make sure to address this with our team to ensure it’s better next time. We hope to see you again soon! Cheers, Orasa
    

    Is this helpful?