Glen Prairie

Review summary

1. C

   Christy

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The service from our waitress was fantastic but the bartender told us at 9:20 that we "only had 10 more minutes" despite the restaurant's website stating they are open until 10pm.
   

   Is this helpful?

   Report
2. k

   kimberly

   VIP

   Chicago

   33 reviews

   3.0

   33 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was very good although it took awhile to get it. Service was slow.
   

   Is this helpful?

   Report
3. p

   pat

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service, food, wine were all excellent. The noise level was high. The round tables for 2 were not a comfortable seating option.
   

   Is this helpful?

   Report
4. D

   Dan

   Chicago

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   I ordered a San Pellegrino with an appetizer. I did not received it until after my entree was . I had fish and chips. The breading was severely under cooked . They seem to be understaffed. All around very poor dinning experience.
   

   Is this helpful?

   Report
5. N

   Nancy Johnson

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anna was our server and she did a wonderful job. The food is always great.
   

   Is this helpful?

   Report
6. S

   Sherri

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staying at the hotel and wanted to stay inside due to the cold. Wonderful food with many great options made with locally sourced products. Our Server, Ana, was great!
   

   Glen PrairieResponded on December 2, 2024

   "Thank you for taking the time to share your experience! We’re so glad to hear that you enjoyed the food and our variety of locally sourced options. We’re also thrilled that Ana provided great service – we’ll be sure to pass along your kind words to her. It’s always our goal to create a warm and welcoming environment, especially when the weather isn’t so friendly. We hope to welcome you back again soon for another wonderful meal!" Cheers, Andrew S.
   

   Is this helpful?

   Report
7. AM

   AnnM

   Chicago

   12 reviews

   4.0

   12 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   We had a 4pm reservation for 12 people, probably the last reservation of the day. We chose Glen Prairie because Glen Oak Country Club is under construction. As someone who has worked in hospitality area for years, it was apparent to me that the day & holiday was not sufficiently staffed. Our table should have been set & ready for our party. Since we were hosting , we got there early. They were just starting to assemble the tables. The dining room
   

   Glen PrairieResponded on December 2, 2024

   "Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in preparing your table upon arrival. We understand how important it is for everything to be set and ready, especially when hosting a large group, and we regret that this wasn't the case during your visit. We appreciate your perspective as someone with experience in the hospitality industry, and we are actively working on improving our staffing levels, particularly during busy times and holidays. We are committed to ensuring a smoother experience for all our guests. Thank you again for your valuable feedback. If you have any further concerns, please feel free to reach out to us directly."
   

   Is this helpful?

   Report
8. D

   David

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, delicious food and drinks, with exceptional service. Mia was very attentive and did a great job!
   

   Glen PrairieResponded on December 2, 2024

   Thank you for your wonderful review! We're so glad to hear you enjoyed the atmosphere, food, drinks, and exceptional service. Mia will be thrilled to hear your kind words – we’ll be sure to pass along your compliments to her! We strive to provide the best possible experience for our guests, and we hope to welcome you back soon for another great visit. If there’s anything we can do to make your next experience even better, please feel free to let us know!" Cheers, Andrew S.
   

   Is this helpful?

   Report
9. K

   Ken

   Chicago

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great, our server was great. The place was dated, but clean. My Girlfriend was very happy, to me that's all that mattered.
   

   Glen PrairieResponded on December 2, 2024

   "Thank you so much for your kind words! We're thrilled to hear that you and your girlfriend enjoyed the food and service. We're also glad to know that your experience was positive overall. We appreciate your feedback about the ambiance, and we're always looking for ways to improve and enhance the guest experience. We look forward to welcoming you both back soon, and we'll strive to make your next visit even better!" Cheers, Andrew S.
   

   Is this helpful?

   Report
10. D

    David

    VIP

    Chicago

    24 reviews

    5.0

    24 reviews

    Dined on November 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and drinks are wonderful here. The food can best be described as unique, fresh, and very tasty. Huge gluten-free selections, as well as mostly farm to table. Wonderful staff. Very easy parking.
    

    Glen PrairieResponded on November 26, 2024

    Thanks David, We look forward to seeing you again. Don’t forget to check out our winter specials next time you stop by. Cheers! Andrew S.
    

    Is this helpful?

    Report