Gram & Dun

Review summary

1. OT

   OpenTable Diner

   Des Moines1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food & atmosphere! So many great choices of food! I will visit again!!!
   

   Gram & DunResponded 3 days ago

   Thank you! We're so glad you loved the food and atmosphere. Can't wait to welcome you back!
   

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2. S

   Sherill

   Kansas City8 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food we ordered for brunch was excellent. I was surprised that with having a reservation they sat us right by the front door where every time the door opened we were hit with a blast of cold air. I would have thought having a reservation would have given us a better table. The service was good, but slow and at times it felt like we were an afterthought. Not sure if they are short staffed but it would have been nice not to have to first find, then flag down our server to get some more coffee. We would go back and see if this one time was a fluke.
   

   Gram & DunResponded 3 days ago

   Thank you for your honest feedback. We're glad you enjoyed the food but sincerely apologize for the seating and service issues. We hope to provide a better experience on your next visit!
   

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3. OT

   OpenTable Diner

   Kansas City2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delicious and delightful! We had a lovely experience.
   

   Gram & DunResponded 3 days ago

   Thank you for your kind words! We're thrilled you had a lovely experience and hope to see you again soon!
   

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4. OT

   OpenTable Diner

   Kansas City1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always! Brought some first timers from out of town and they loved it!
   

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   Gram & DunResponded on March 13, 2025

   Thank you for your kind words! We're so glad your guests enjoyed their experience. We look forward to serving you all again soon!
   

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5. S

   Stephen

   Kansas City3 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing as usual. Always opt for the Asian pig wings.
   

   Gram & DunResponded on March 13, 2025

   Thank you for your continued support! We're so glad you loved the food and the Asian pig wings. Can't wait to see you again soon!
   

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6. T

   Tom VIP

   Raleigh3 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unbelievable food and the service from our waitress might be the best I have ever had! She was a rockstar and couldn’t have had a better evening with some co-workers.
   

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   Gram & DunResponded on March 13, 2025

   Thank you for your amazing review! We're so glad you had a great experience and that our waitress made it memorable. We look forward to welcoming you back soon!
   

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7. W

   Whitney

   Kansas City2 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Poor service, waited over 10 minutes for a drink. The side to my dinner was brought out with salads, well before the main dish was brought out. Two main dishes were brought out long before the other two. Overall not impressed with the experience.
   

   Gram & DunResponded on March 4, 2025

   We’re sorry to hear about your experience and appreciate your feedback. This isn’t the level of service we strive for, and we’ll address these concerns with our team. Thank you and we hope to see you again soon.
   

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8. S

   Stephanie VIP

   Kansas City4 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The patio is one of our favorite spots on the Plaza on a sunny day! Andrea is such a sweetheart - always taking care of us! Food, drinks and service are great.
   

   Gram & DunResponded on March 4, 2025

   Thank you for your kind words! We're thrilled you love our patio and had a great experience with Andrea—she truly is wonderful! Can't wait to have you back soon!
   

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9. C

   Chip

   Washington DC5 reviews

   2.0

   Dined on February 28, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   We studied the website and menu carefully and made reservations for lunch. We arrived at our booked time of 3 pm and after we were seated we were told lunch was over and only the bar/happy hour menu was available. Their website is misleading and ruined our celebration.
   

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10. G

    Geralyn

    Philadelphia1 review

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Another excellent experience at Gram & Dun. Andrea was our server (again) and she does such an amazing job. Energetic, polite and not overbearing. We were celebrating my daughter's 21st birthday and once the owner, Stephen found out, he stopped by many times to see how the meal was. For dessert they brought over a bottle of champagne and a "shot" for her to celebrate her big day. The food was fantastic, and it was an all-around great evening! We will be back.
    

    Gram & DunResponded on February 27, 2025

    Thank you for celebrating such a special occasion with us! We're thrilled you had another excellent experience and that Andrea and Stephen helped make your daughter’s 21st birthday memorable. We appreciate your kind words and can't wait to welcome you back!
    

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