Granite City Food & Brewery - Northville

Review summary

1. K

   Kathryn

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent Thanksgiving Day buffet! Wonderful value, great food & great service. 5+Stars
   

   Granite City Food & Brewery - NorthvilleResponded 5 days ago

   Hi Kathryn! Thank you for your wonderful review! We're thrilled to hear that you enjoyed our Thanksgiving Day buffet and found great value in the food and service. Your feedback truly motivates our team to continue delivering exceptional experiences. We appreciate your support and look forward to welcoming you back for more great meals in the future! Cheers!
   

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2. N

   Noel

   New York City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving Dinner was excellent. All the necessary elements were there. This was our 4th year there and the only thing I ask for is a continued effort to make the bread stuffing less moist and more flavorful. It's my Thanksgiving side dish.
   

   Granite City Food & Brewery - NorthvilleResponded 5 days ago

   Hi Noel! Thank you for your thoughtful feedback on your Thanksgiving dinner. We're thrilled to hear you enjoyed the meal, and we appreciate your suggestion regarding the bread stuffing. Your input is invaluable to us, and we will certainly share it with our culinary team to enhance our offerings. Thank you for being a loyal guest and joining us year after year. We look forward to serving you again next Thanksgiving! Cheers!
   

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3. b

   brian

   Detroit

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   For the Thanksgiving Buffet you needed more dressing options for the salad.
   

   Granite City Food & Brewery - NorthvilleResponded 5 days ago

   Hi Brian! Thank you for your feedback regarding the Thanksgiving Buffet. We appreciate your suggestion for more dressing options for the salad, and I will make sure to share this with our team. Your input is valuable in helping us improve our offerings. We hope to see you again soon for another enjoyable experience! Cheers!
   

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4. T

   Tom

   Detroit

   13 reviews

   4.0

   13 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The Thanksgiving buffet had all of the standards for the holiday, but it suffered from slow turnover of the food. The turkey was white meat only, no dark :-(, and was a bit dry. The green bean casserole was undercooked (to my preference anyway), the salmon and pot roast were dry. There was no shortage of food, however. Service was OK, but nonexistent at times. This has been our go to for Thanksgiving for several years, but the switch to buffet from family style service has been a bit disappointing.
   

   Granite City Food & Brewery - NorthvilleResponded 5 days ago

   Thank you for your feedback, Tom! We're glad you found the Thanksgiving buffet to include the holiday standards, but we're sorry to hear that the quality did not meet your expectations. Your comments regarding the turkey, green bean casserole, and service are important to us, and we'll certainly look into these issues with our team. We appreciate your loyalty over the years and hope you'll give us another chance to provide you with a better experience in the future.
   

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5. C

   Cheryl

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving buffet was wonderful. Thought the pumpkin pie was too sweet, though.
   

   Granite City Food & Brewery - NorthvilleResponded 5 days ago

   Thank you, Cheryl, for your wonderful review! We're thrilled to hear that you enjoyed our Thanksgiving buffet. We appreciate your feedback regarding the pumpkin pie being too sweet; our team will certainly take your comments into consideration as we continually strive to improve. We look forward to welcoming you back for more delicious experiences!
   

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6. E

   Emeel

   Detroit

   10 reviews

   5.0

   10 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Customer service was excellent, Elgin did an amazing job
   

   Granite City Food & Brewery - NorthvilleResponded on November 26, 2024

   Hi Emeel! Thank you for your wonderful review! We're thrilled to hear that you received excellent customer service and that Elgin made a positive impression during your visit. Your kind words motivate our team to continue delivering exceptional experiences. We appreciate your support and look forward to welcoming you back to Granite City Brewery for more enjoyable moments! Cheers!
   

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7. B

   Beth

   Detroit

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was just ok, nothing special. Overpriced for bland food, wouldn’t recommend.
   

   Granite City Food & Brewery - NorthvilleResponded on November 21, 2024

   Hi Beth, Thank you for sharing your feedback about your recent visit. I’m sorry to hear that the food did not meet your expectations and felt overpriced to you. Your comments are important to us as we strive to enhance our menu and overall guest experience. I appreciate your input and hope you'll consider giving us another chance in the future. We’re always looking to improve and provide our guests with great meals. Thank you for your understanding!
   

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8. G

   Gina

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, atmosphere and service! I love coming here!
   

   Granite City Food & Brewery - NorthvilleResponded on November 21, 2024

   Hi Gina, thank you for your wonderful review! We're thrilled to hear that you love the food, atmosphere, and service. Your support means a lot to us, and we look forward to welcoming you back for another great experience soon!
   

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9. T

   Theresa

   Detroit

   4 reviews

   3.0

   4 reviews

   Dined on November 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Very disappointed with our waiter!!.. not personable— didn’t listen to our order no added comments. Where to find specials or friendly comments. NOW SHOCKED MOST OF ALL ON THE Aluminum Coming OFF AS WE CUT THE COOKIE PAN!!!!!! Why wasn’t the pan sprayed with non stick remover??? On my husband & I first visit, we were very impressed with waitress & food. Need major improvements!!!
   

   Granite City Food & Brewery - NorthvilleResponded on November 21, 2024

   Hi Theresa, Thank you for sharing your experience. We're truly sorry to learn about your recent disappointment with the service and the issue with the cookie pan. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience on your next visit. Thank you!
   

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10. J

    Justine

    Los Angeles

    1 review

    2.0

    1 review

    Dined on November 3, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4

    Food wasn’t as delicious as I remembered. Beef was ruff when I went back for a different cut, the meat was greasy . Fruit was not sweet and the cinnamon buns were hard. I shared that it was my husband 70th birthday, nothing was special. I will not be coming back, enough is enough
    

    Granite City Food & Brewery - NorthvilleResponded on November 8, 2024

    Hi Justine, thank you for sharing your feedback about your recent visit. I'm truly sorry to hear that the food did not meet your expectations, especially during such a special occasion for your husband’s birthday. We strive to provide a memorable dining experience, and it seems we missed the mark this time. Your comments about the beef, fruit, and cinnamon buns will be addressed with our kitchen team. We appreciate your input and hope you might reconsider visiting us again in the future. Thank you!
    

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