Haliimaile General Store

Review summary

1. G

   George

   VIP

   Kansas City

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Favorite restaurant on Maui for 25 years Food and excellent service in authentic plantation building
   

   Is this helpful?

2. R

   Renee

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The curry was outstanding! The Teriyaki burger was juicy and yummy! The pineapple upside-down cake is to die for.
   

   Is this helpful?

3. G

   Greg

   Hawaii

   25 reviews

   5.0

   25 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Third time here for us, first time for our guests. Food was incredible as always and service was top notch.
   

   Is this helpful?

4. B

   Brenda

   Hawaii

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   We (family of 4) go to HGS every year when visiting Maui. The food is consistently great each time and usually the service is too. Unfortunately, the service was abysmal this time. It took about 3 hours for us to have dinner and dessert. No alcohol was ordered so no bar delay. It took our waitress 15-20 minutes to bring us a children's menu after we had to ask for one, despite clearly having a child with us. Another 15 minutes went by waiting to place our order. We ordered salads and entrees. Our kid's meal came out with the salads. It took another 30 minutes after we were served our salads for our entrees to come. When our meals arrived, I asked if there was something little, like bread, that he could eat while we were eating since his meal was served so much later than his. The waitress apologized and said the kitchen was backed up and said she could get him some bread or rice. We found out later that we were charged $4 for 2 pieces of bread but then comp'd the bread due to "long kitchen time". We finished our meals and waited for our waitress to come to our table so we could order dessert. It was another long wait, and if not for it being Valentine's Day and having promised our kids they could order dessert, we would have left. Our waitress comes to our table and says "What are we waiting for here? The bill?" We asked for a dessert menu and waited for her to eventually bring us 2 dessert menus. We finished our dessert and waited another 15-20 minutes to receive our bill. We hand our waitress a credit card and wait even longer to get the credit card/receipt back. While waiting she's holding our receipt and card and laughing/chatting with a table near us for more than 5 minutes. My partner walked over and asked for our receipt and card and that we've been here long enough. Maybe there was a delay in the kitchen but we waited more than an hour of waiting for our waitress to do things the "kitchen" can't.
   

   Is this helpful?

5. J

   Jerry

   St. Louis

   10 reviews

   4.0

   10 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   My expectations were somewhat tempered dining with a group of six on St. Valentine's Day. We were seated 45 minutes late for a 6:45 reservation. We later learned on our way out when the manager asks how our evening was that an auto accident had delayed many people arriving before our reservation. This information should have been shared as we were seated as I was was less than impressed with the level of service prior to our seating. We have dined at this location many times over the last 20 years and I was glad to see the food quality has remained unchanged with the change in ownership. We will return to this wonderful place but not on Valentine's Day!
   

   Is this helpful?

6. A

   Ashley

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a pleasant Valentine’s Day and Birthday celebration dinner. Great service and great food! The Valentine’s Day dessert was delicious too! We will be back!
   

   Is this helpful?

7. R

   Ray

   VIP

   Phoenix

   26 reviews

   5.0

   26 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A valentine treat going to the excellent venue. We were late due to traffic but they held our table. The food was excellent and service was as well.
   

   Is this helpful?

8. K

   Kekoa

   VIP

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Real homey feel with local twist and plantation house vibes. Prices were reasonable and portions were large. Staff make you feel like a guest on their home versus a customer at a restaurant.
   

   Is this helpful?

9. N

   Natalie

   VIP

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food, and ambiance! We highly recommend Hali’imaile General Store!
   

   Is this helpful?

10. D

    David

    Palm Springs

    4 reviews

    5.0

    4 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was superb. Service was professional and knowledgeable. We thought the food was priced right for how great it was and it being sea bass, but the glasses of wine were about four oz, for around $11-12.
    

    Is this helpful?