Hard Rock Cafe - Berlin

Review summary

1. C

   Cheryl

   Berlin

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Not a lot for a veggie don’t always want a burger . Praveen our server was really helpful and attentive a good role model for the company . Have eaten in several of the chains restaurants around the world always enjoy the atmosphere .
   

   Hard Rock Cafe - BerlinResponded 1 day ago

   Thank you for your feedback and kind words about Praveen—he’ll be thrilled to hear it! We appreciate your suggestion and will keep it in mind as we look to improve our vegetarian options. We hope to see you again soon to enjoy the atmosphere you love!
   

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2. P

   Paul

   Glasgow

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Despite booking a table for 6 at 19:15, we arrived on time and our table wasn't ready. We were asked to wait for 5 minutes, however 30 minutes later we were still waiting on the table. Shocking service and with no apologies. Won't be back
   

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3. GM

   GeorgeM

   Angus

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were very helpful, and the food was excellent. I will definitely eat there next time in Berlin.
   

   Hard Rock Cafe - BerlinResponded 3 days ago

   Hi George, Thank you for your kind words! We're thrilled you enjoyed the food and service, and we can't wait to welcome you back on your next visit to Berlin! Hugo Mora Assistant General Manager
   

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4. R

   Ricardo

   Berlin

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nuevamente todo lo encontré súper bien! Me ofrecieron una mesa que no me gustaba y con mucho gusto me cambiaron de mesa! El servicio sigue siendo muy bueno y la comida también!
   

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   Hard Rock Cafe - BerlinResponded 3 days ago

   Hola Ricardo, Gracias por tu reseña! Nos alegra saber que disfrutaste del servicio y la comida. Siempre estamos encantados de hacerte sentir cómodo. ¡Te esperamos de nuevo pronto! Hugo Mora Subdirector
   

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5. C

   Chloe

   London

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I have always enjoyed dining at the Hard Rock Cafe, but my experience this time did not live up to my expectations. During my meal, I noticed that the portion sizes were significantly smaller compared to other locations in the chain. If you were running low on the dish I ordered, I would have preferred to be informed so that I could choose a different option instead. The small portions left me feeling unsatisfied, which is not what I expect from your restaurant. Additionally, I had planned to visit another location of the chain next week, but now I am rethinking this decision.
   

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6. A

   Adam

   Berlin

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Possibly the least elegant of all the hard rocks we’ve been to all over the world. Service was okay if not Little slow with drinks. Server was good though and when we pointed out that the steak for the fajitas was very rubbery he took it from the bill for us. A little pricey for what it was. However, when we went to the one in Prague the comparison was night and day and feel by comparison the value was better there and the experience was also.
   

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7. N

   Nikita-Jade

   London

   1 review

   5.0

   1 review

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely lovely experience. The staff were incredibly welcoming and friendly. Especially Felix who was the sweetest waiter. The food was quick to arrive and was delicious. We had a lovely time.
   

   Hard Rock Cafe - BerlinResponded 7 days ago

   Dear Nikita, Thank you for your lovely review! We're thrilled you had a great time and will pass your kind words on to Felix. We hope to welcome you back soon Hugo Mora Assistant General Manager Hard Rock Cafe Berlin
   

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8. B

   Bo

   Berlin

   1 review

   4.0

   1 review

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was great to be back, very nice and not so many people so there was plenty of room
   

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9. M

   Marco

   Berlin

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Es war ein toller Restraurantbesuch,tolle Atmosphäre und das Essen war auch super....nur leider ist das Essen schon schnell kalt,aber dennoch gut geschmeckt....Preis ist wirklich teuer,aber für einmalige Besuch ist ganz ok
   

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10. K

    Kristof

    VIP

    Berlin

    2 reviews

    4.0

    2 reviews

    Dined on December 7, 2024

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 5

    Ich habe zu 18:30 reserviert und musste trotzdem 20 min warten, war wohl etwas überbucht.
    

    Hard Rock Cafe - BerlinResponded on December 9, 2024

    Vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Wartezeit und werden daran arbeiten, dies in Zukunft zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!"
    

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