HK's Restaurant & Bar - The Lodge of Four Seasons

Review summary

1. K

   Kathi

   Las Vegas1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was fair, didn’t seem prepared for Valentines Day. Food was mediocre at best for the price. We won’t return
   

   HK's Restaurant & Bar - The Lodge of Four SeasonsResponded on February 20, 2025

   Hi Kathi, I apologize for the inconvenience you incurred. Feel free to call me to discuss in more detail of your experience. Thank you, Al Highwood 573-365-8531
   

   Is this helpful?

2. K

   Kelly

   Kansas City1 review

   2.0

   Dined on January 1, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Our server was very fluid guiding us throughout the evening. We arrived at 7, party of 6,limited NYE menu, took us until 10 to recieve and get through our meals. My meal came out out overcooked and cold. Manager was too busy to speak with me. Very last time I will be back there. The food was disappointing and kind staff is the only reason they received any stars.
   

   Is this helpful?

3. g

   gary

   Lake of the Ozarks1 review

   1.0

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   After having such a nice experience for our Thanksgiving dinner, my wife and I decided to book for a Christmas dinner. I made the appt for 11am on Dec 25. When we arrived there were only 4 other tables with guests and to our disappointment, we decided to go ahead and order from the breakfast menu but were told breakfast was closed @ 11am. We were left to only order from the lunch menu. We both had a cheeseburger was very disappointing for the occasion. The disappointment was when making the reservation it was not clear that we had to order a sandwich for Christmas. We were told Christmas dinner could only be ordered fri the menu after 4pm. Very, very disappointing. We may not return.
   

   Is this helpful?

4. l

   larry

   Lake of the Ozarks1 review

   1.0

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had the worst dinner imaginable on Christmas Eve--and horrible service. They were short on help so our wait to be waited on was longer than it should have been. But the food? My husband had prime rib which was over an inch thick and was mostly fat thrown on top of large piles of potatoes au gratin. He couldn't eat it because there was no actual meat, and he returned it. Our waitress never returned after he complained about the cut of meat (fat). The manager came by, and he was not charged for his meal. There was a screaming little girl running around. The ambience was awful, our waitress was awful (she never came to check on our food after another waiter served us), and the food and presentation were the worst. We had gone there over Christmas several years ago, and we had a wonderful experience. This was anything but. The whole thing left a bad taste in our mouths. We noticed that even the front desk was not very caring as we had screaming kids running up and down the halls, slamming doors, loud talking. Our two nights' stay was horrible. We will never come back.
   

   Is this helpful?

5. T

   Tracy

   Lake of the Ozarks1 review

   3.0

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   When we first walked into the lodge I asked if there was an elevator to get to the restaurant which was down some steps and I knew would be difficult since I have a sprained knee. The Man at the desk pointed us down a corridor. I thought it was odd that access to the restaurant would be that far out of the way but I hobble down there and we did not find an elevator. We came back down the corridor and I had to go down the steps to get to the restaurant. All of this made us quite late for my reservation, but the hostess was very kind and seated us. I asked her about the elevator and she said that it was through an inconspicuous doorway by the restaurant which turned out to be a service elevator. How were we supposed to know we were looking for a service elevator? And how strange is it that a service elevator was the only way for someone with a handicap to access the restaurant, especially at a place where they have a reputation for being a high end establishment. We sat for quite some time without even getting water. Finally the hostess came up to us and apologized and explained that they were short staffed because it was a holiday. She is actually the one who eventually came back and took our order before she had to rush off to answer the ringing phone and help the people who are standing in line waiting to be seated. We received our food after a while and the short ribs were good But the portion size could have been a bit bigger for the price. And my mashed potatoes were cold. Discussion on the way out revealed we were all in agreement that we wished we had made reservations someplace else instead. While it could have been way worse, it also could have been much better. I do commend the staff who was on hand for doing everything they could two help customers while working with a skeleton crew. Questionable access, overpriced & mediocre fare in a dated atmosphere.
   

   Is this helpful?

6. e

   eileen

   Chicago4 reviews

   4.0

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thank god that I had a copy of my reservation. The restuarant did not have our reservation and said that it is because of using open table that they did not recieve the resevation. they did find us a table though
   

   Is this helpful?

7. G

   Gilbert

   St. Louis2 reviews

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So happy that the Thanksgiving buffet has resumed highlight of our holiday weekend. Drove 150 o get here.
   

   Is this helpful?

8. J

   Joseph

   St. Louis45 reviews

   5.0

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mark was our server and he was amazing. Everything from the cocktails (rum-hattan & man-hattan), appetizers (won tons). salads, main course (steak, smothered chicken, lobster ravioli), snd deserts (cobbler & creme brûlée) was absolutely wonderful.
   

   Is this helpful?

9. J

   Jamie

   Lake of the Ozarks1 review

   5.0

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Enjoyed a great dinner at HK's Restaurant as I was staying at the Lodge of Four Seasons for a Conference. The restaurant host was accommodating to my request to sit by an outlet so I could charge my computer so I could work. My waitress was Kristen who was nothing short of amazing, made my experience memorable. She was not only personable with me but with all of her other guests, calling each of us by name. She knew the right balance of checking in on each customer. When I was struggling between two entrees, she helped me make my decision and it was spot on! Same with my beverage--I let her know what I was looking for and she brought me a delicious drink! Thank you for a memorable first-time visit!
   

   Is this helpful?

10. v

    valerie

    Denver2 reviews

    5.0

    Dined on November 10, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We love going to HKs for their winter 3 course prix fixe menu! Great offerings and super pricing! The live music and friendly staff top off our dinner every year. And… an evening ending bourbon by the lobby real wood burning fireplace is the cherry on top. All we need next time we go is snow!
    

    Is this helpful?