Hondos

Review summary

1. S

   Shannon

   VIP

   Richmond

   9 reviews

   5.0

   9 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always!! The service is outstanding! The cut of beef was perfect and cooked to perfection.
   

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2. S

   Sumner

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our 60th wedding anniversary. Everything from service, food and ambience was perfect. Our ribeye steak was cooked to perfection. It was a tad bit noisy, as we were close to a group of business people. We will definitely return.
   

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3. V

   Val

   Richmond

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as usual. Server Nicole was attentive and professional.
   

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4. OT

   OpenTable Diner

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed a very nice seafood dinner with my wife at Hondo’s Restaurant last night. Food was excellent; service was professional and efficient. Noise level was a tiny bit loud for the small room we were in.
   

   HondosResponded 4 days ago

   Thank you for dining with us at Hondo’s! We’re delighted to hear that you and your wife enjoyed an excellent seafood dinner and experienced great service. We appreciate your feedback on the noise level and will keep it in mind as we strive to enhance our guests' experience. We look forward to welcoming you back again soon! Best regards, Toni Peebles Director of Marketing
   

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5. OT

   OpenTable Diner

   Washington DC

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food is amazing. Only took 20 minutes to get a drink order placed, another 20 to order any food and having to hound the waitress, manager and finally other servers to get a refill or anything else. From the moment I asked for the check to leaving took over 30 minutes. Great food. Bring a snickers, you're gonna be a while
   

   HondosResponded 4 days ago

   Thank you for your honest feedback. We're glad you enjoyed the food, but we sincerely apologize for the delays in service. That is not the experience we aim to provide, and we appreciate you bringing it to our attention. Your comments will be shared with our team so we can work on improving efficiency while maintaining the quality you enjoyed. We’d love the opportunity to provide you with a much better experience in the future. I regret that I do not have a phone number to reach out to you directly. If you’re open to it, please feel free to reach out to me directly at 804-968-4323 so I can personally invite you back. Best Regards, Toni Peebles Director of Marketing
   

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6. V

   Vernell

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great server, overall good food. Will be back, Nice and quiet. Parking isn’t the greatest, but Hondos is worth the visit!!
   

   HondosResponded 4 days ago

   Thank you for your kind words! We’re delighted to hear you enjoyed the food and service and that you found the atmosphere nice and quiet. We appreciate your feedback on parking and are grateful for your continued support. Looking forward to welcoming you back soon! Best regards, Toni Peebles Director of Marketing
   

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7. S

   Stephen

   VIP

   Richmond

   131 reviews

   5.0

   131 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The blackened tuna sandwich was good but needed a sauce. The pineapple relish that accompanied the sandwich contained very little pineapple, and the pineapple flavor was overpowered by the other ingredients. The French fries were excellent. Justin was a fantastic server, as always. There are none better.
   

   HondosResponded 4 days ago

   Thank you for sharing your feedback! We’re glad you enjoyed the blackened tuna sandwich and our excellent French fries. We appreciate your thoughts on the pineapple relish and will take them into consideration. It’s always wonderful to hear praise for Justin—he truly is fantastic! We look forward to serving you again soon. Best regards, Toni Peebles Director of Marketing
   

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8. J

   Judy

   Richmond

   12 reviews

   5.0

   12 reviews

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely! Food was great. Our waitress Ashley seemed a little hyper. Apparently she was having trouble with the CC machine and asked if we could possibly use cash. Then the 1st time she brought our checks she did not have our drinks on them. She said the machine wasn’t working right. They she seemed confused and had us confused. Funny too…she brought bread and then when we weren’t eating it right away she was going to take it way, but we said leave it. Very overly anxious. Kind of interrupting at inappropriate times during our conversations. That being said..she did a good job on bringing drinks and food and then whatever we asked for in terms of extra condiments. Just a little strange experience. Anxious or hyper, but very pleasant & nice.
   

   HondosResponded 7 days ago

   Thank you for dining with us and for sharing your experience! We’re thrilled to hear that you enjoyed the food and that Ashley was attentive in bringing your drinks and food promptly. We appreciate your feedback regarding the service. We always strive to provide a seamless and relaxing dining experience, so we regret if the check process or timing of interactions felt a bit off. Ashley is dedicated to great service, and we will be sure to provide guidance to help her refine the experience for our guests. Your kind words about her pleasant demeanor mean a lot, and we hope to welcome you back soon for another enjoyable meal! Best regards, Toni Peebles Director of Marketing
   

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9. T

   Tori

   VIP

   Richmond

   1 review

   2.0

   1 review

   Dined on February 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   I come here a lot and tonight was honestly disappointing. Hoping it was an off night
   

   HondosResponded 7 days ago

   We truly appreciate your continued support and loyalty—it means the world to us! We’re sorry to hear that your experience last night didn’t meet the high standards we strive for. We always want every visit to be exceptional, and if we fell short, we sincerely apologize. We hope this was just an off night as well, I am glad that John, the general manager, was able to speak with you and make things right. We look forward to welcoming you back soon! Best regards, Toni Peebles Director of Marketing
   

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10. R

    Rosemarie

    New York City

    1 review

    5.0

    1 review

    Dined on February 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic experience! The food was perfect melt in your mouth.
    

    HondosResponded 7 days ago

    Thank you for your fantastic review! We're thrilled to hear that you had a perfect, melt-in-your-mouth experience with us. It’s always our goal to deliver exceptional food and service, and we’re so glad we hit the mark for you. We truly appreciate your support and look forward to welcoming you back for another amazing meal soon! Best regards, Toni Peebles Director of Marketing
    

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