Honu's on the Beach Restaurant

Review summary

1. J

   Jeffrey

   Hawaii

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   The Sunday brunch was absolutely not worth it. Not a big selection and only good things were brisket, fresh omelette and pastry’s.
   

   Honu's on the Beach RestaurantResponded 3 days ago

   Thank you for sharing your feedback. We're sorry to hear that the Sunday brunch didn't meet your expectations. We appreciate your comments on the brisket, omelet, and pastries, and we'll take your input into consideration as we look to improve the selection and overall experience. We hope you'll consider giving us another try in the future.
   

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2. F

   Fletcher

   Los Angeles

   17 reviews

   4.0

   17 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   No clear check in process. Hostess took us to our table and left. Sat and waited for a server to come. We weren’t sure if we were supposed to just go get our food from the buffet or wait. Finally a server came. When asked if he was assigned to our table he seemed to be lost. Then we asked if we should go to get our food or wait for information he said to go get our food. We asked if they had a wine list? What other drinks did they offer, then went to get a drink menu. Prices were a little excessive compared to other places we’ve been to in Hawaii. They served crab legs but didn’t have crackers to break the shells. Will probably not return to this buffet.
   

   Honu's on the Beach RestaurantResponded 3 days ago

   Thank you for sharing your experience. We sincerely apologize for the confusion and lack of clear communication during your visit. It’s clear that we fell short in providing a seamless and informative dining experience, and we’ll address these issues with our team to improve the check-in process, service, and clarity around buffet options. We also appreciate your feedback about the pricing and the crab leg service, and we will make sure to address these details moving forward. We understand your concerns and hope you'll consider giving us another chance to provide a better experience in the future.
   

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3. j

   jim

   Detroit

   6 reviews

   3.0

   6 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   The descriptions were not accurate. Food was good not great. Service was equal.
   

   Honu's on the Beach RestaurantResponded on February 18, 2025

   Thank you for your feedback! We're sorry to hear the descriptions didn’t match your experience. We aim to provide clear and accurate information, so your comments are really helpful. We're glad to hear the food and service were good, though we always strive for great. We truly appreciate your thoughts and will work on improving in those areas. We hope you'll give us another chance to provide a more memorable experience in the future!
   

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4. A

   Allene

   Hawaii

   16 reviews

   5.0

   16 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Website posts Friday n Saturday seafood buffet so booked for four thinking valentines dinner would be buffet. It was a special set menu for dinner. Food was good n menu was good selection for main dish. Because it was busy, server brought main dish while we were still eating salad so they set main dishes aside in the back. Got dinner but everything was cold. Did not ask to be changed because we would have had to wait longer for them to fe-order. Manager was nice enough to give us a discount for excellent but cold food
   

   Honu's on the Beach RestaurantResponded on February 18, 2025

   Thank you for sharing your feedback with us! We’re glad to hear you enjoyed the food and the main dish selection, though we’re sorry about the timing of your meal and the temperature of the food. We understand how frustrating it can be when things don’t go as planned, especially during busy times. We appreciate your understanding and are happy the manager was able to offer a discount. We’ll also make sure to update our website to accurately reflect the dinner offerings so future guests are better informed. Thank you again for your feedback, and we hope to have the opportunity to serve you again soon!
   

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5. OT

   OpenTable Diner

   Charlotte

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delightful experience and our waitress Annie made it great Valentine's dinner also for our 40th Anniversary. I wanted a romantic setting and a tasty dinner, and we were quite pleased!
   

   Honu's on the Beach RestaurantResponded on February 18, 2025

   Thank you so much for sharing your experience! We're thrilled to hear that you had a delightful Valentine's dinner and that Annie helped make your 40th anniversary celebration special. Creating a romantic setting with a tasty dinner is always our goal, and we're so glad we could make it memorable for you. We hope to welcome you back for many more special occasions!
   

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6. K

   Kevin

   Hawaii

   3 reviews

   3.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   special Valentines dinner so soup salad was the same for everyone, choice between three entrées. All were served not hot, but warm. Sort of a mass serving instead of individually prepared. May have been sitting under a warmer for a while. No choice on how the prime rib was served- it came out medium so slightly overcooked. Could not choose a table other than one they sat us at which was in the bright sun even though many empty tables at the time of our reservation. Felt like a rush service instead of relaxed atmosphere. Usually like after dinner coffee but wait staff didn’t bother to ethos everything was.
   

   Honu's on the Beach RestaurantResponded on February 18, 2025

   Thank you for sharing your feedback! We're sorry to hear the Valentine's dinner didn’t meet your expectations. We strive to create a special, personalized experience, and we regret the soup, salad, and entrée temperatures weren’t ideal. We also understand your disappointment with the seating and rushed atmosphere—it’s important to us that our guests feel relaxed and comfortable. We appreciate your comments and will use them to improve both the dining experience and service. We hope you'll consider visiting us again for a more enjoyable experience next time!
   

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7. OT

   OpenTable Diner

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All you can eat yummy top quality prime ribs and snow crabs. What’s not to like! Also they had sashimi, poke, baked fish and shrimp tempura for entrees. All very good. Service was excellent too. I love the ice cream bar for dessert. If you like more variety, this may not be for you. Their selection is limited but all very excellent food that were provided. Definitely worth it.
   

   Honu's on the Beach RestaurantResponded on February 10, 2025

   Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed the all-you-can-eat prime ribs, snow crabs, sashimi, poke, and other delicious offerings. It’s great to know that the food quality, as well as the ice cream bar, hit the mark for you! We also appreciate your kind words about our service—our team works hard to ensure guests have a memorable dining experience. We understand that variety is important to some, and we’re glad that you found our selection to be top-notch. We look forward to welcoming you back for another delightful meal!
   

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8. m

   martha

   Hawaii

   1 review

   4.0

   1 review

   Dined on February 2, 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Have eaten at Honu's several times, The Sunday brunch was good but there was alot of food missing in which they use to have. I was alittle disappointant
   

   Honu's on the Beach RestaurantResponded on February 3, 2025

   Thank you for sharing your experience with us. I’m glad to hear that you enjoyed the Sunday brunch overall, but I’m truly sorry to hear that some of the food items you were expecting were missing. We strive to maintain consistency, and I apologize for any inconvenience this may have caused. Your feedback is valuable, and I will make sure it’s shared with our team to ensure we can improve and offer a better experience next time. We hope to welcome you back soon!
   

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9. A

   Amy

   San Francisco

   1 review

   1.0

   1 review

   Dined on January 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   Food was horrible. The quality, taste and presentation was not up to standard for a name such as King Kamehameha. Pricing was outrageous for a below par buffet with no senior discount.
   

   Honu's on the Beach RestaurantResponded on February 3, 2025

   I'm sorry to hear about your disappointing experience with the food. We take great pride in offering high-quality meals, and I sincerely apologize that the food did not meet your expectations. Your feedback about the quality, taste, and pricing will be shared with our culinary team for review and improvement. Additionally, we will look into the concerns about the senior discount. We truly appreciate your input, and I hope we can provide you with a better experience next time. Thank you for sharing your thoughts.
   

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10. D

    David

    Salt Lake City

    2 reviews

    3.0

    2 reviews

    Dined on January 12, 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3

    Went got Sunday brunch. The service was good. The brunch selection was limited. We went for the crab legs and we were disappointed - I’ve never had snow crab jerky until this visit here; they were extremely dry and overcooked.
    

    Honu's on the Beach RestaurantResponded on January 15, 2025

    Aloha David, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the service during your Sunday brunch visit, but we sincerely regret that the brunch selection and the quality of the crab legs did not meet your expectations. We take great pride in our offerings, and it’s disappointing to learn that the crab legs were not up to our usual standards. Your description of them being dry and overcooked is concerning, and we’ll be addressing this with our team to ensure this doesn’t happen again. Your feedback is invaluable in helping us improve, and we hope to have the chance to welcome you back for a much better experience in the future. Mahalo!
    

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