Iron Gate

Review summary

1. W

   Will

   VIP

   San Francisco

   9 reviews

   3.0

   9 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Normally, my experience at Iron Gate is outstanding and leaves no detail uncovered. I patronize Iron Gate at least a few times a year. Usually, this is one of my favorite places to go for dinner. In fact, I have a long history of eating here. This experience was by far a horrible experience in comparison. The entire experience from showing up, to leaving nearly two hours later than expected left everything to be desired. We arrived almost exactly on time for our 8 pm reservation. It was visibly busy, but that's not unusual on an evening like Valentine's Day. I immediately checked in like I always do. We were told it would be about 20 minutes. After only a few minutes later, I began to see people who I *know* arrived later get seated, for over 45 minutes more I saw this happen. We were seated almost an hour after our reservation, and only because I complained 3 times. When we were finally seated, the blonde hostess told us we only had two more tables in front of us and we could have waited. I don't care if that's legitimately true, it's not your place in service to try to berate a customer for seeing unfairness happen to them. The other hostess had already told me they weren't seating by reservation, but by check-in time. So, both seem to be doing something different, having different stories. And, why would you do that to someone. We all make reservations to have a place in line and to be in and out at a certain time. This was beyond rude! The food itself was great, as always, but everything came out having taken at least twice as long as I'm used to. They over-booked the restaurant to include the additional room, but appeared to have the same number of staff working the floor. I'm not sorry to say that I expect FAR more for service and how you are treated, for the amount of money we spend there every time. I doubt I'll consider this restaurant for any other holiday. They don't seem to be able to handle it.
   

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2. J

   Jon

   Central Coast

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made reservations for Valentine’s well in advance; we arrived on time were promptly seated and a nice corner deuce. We enjoyed appetizers, hot spinach salad table d’hotel, fish and veal as mains, finished w made-in-house tiramisu. Excellent ambiance, food, and service. Recommend for a special night out.
   

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3. J

   Jacqueline

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We were looking forward to a nice Valentine's dinner. We arrived on time for our 7:15 reservation. We were not seated until 7:30, understanding that the restaurant was very busy. However, no one gave us menus until I asked a bus boy about 15 min. later. Our waiter, "Joe" came over right after that and my husband ordered a cocktail. We did not place our dinner order for another 10 min., now 8:00. The cocktails and my wine did not arrive for another 10+ min. Point is that service was very slow. We felt overlooked by our waiter. I had to ask the bus boy again for the check. We did not leave until after 9 p.m.
   

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4. G

   Gary

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always....great service and a great meal. My wife and I go as often as we can
   

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5. S

   Susanne

   VIP

   San Francisco

   47 reviews

   3.0

   47 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We dined on a very busy night. Our main courses were delicious: Halibut Piccata and Veal Saltimbocca. However, for the first time ever our Caesar Salads were dressed (tableside) with what was mostly a vinaigrette, not even close to a Caesar dressing. This was disappointing! I think we will not order the Caesar Salad for Two for $35 again.
   

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6. K

   Kimberly

   VIP

   San Francisco

   16 reviews

   5.0

   16 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful service, food and an old-school, refined vibe. Always a treat.
   

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7. M

   Michael

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed our dining experience at Iron Gate. We will dine there again. High recommended.
   

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8. M

   Monika

   VIP

   San Francisco

   117 reviews

   4.0

   117 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great escargot. Steak au poivre a little overcooked, considering that my husband asked for medium rare. Classic French dishes presented in a festive ambiance with impeccable service.
   

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9. M

   Mike

   San Francisco

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was very enjoyable. very nice place and good food.
   

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10. B

    Brandi

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I love Iron Gate, it has been the go to place for our Anniversary for years! Their level of service is wonderful. The staff always make people feel welcomed and taken care of. I wouldn't go anywhere else to celebrate! Also, the bar is so fun and a great place to get a pre-dinner drink.
    

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