J&G Steakhouse Scottsdale at The Phoenician

Review summary

1. J

   Jessica

   Poconos

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and atmosphere. Would highly recommend
   

   J&G Steakhouse Scottsdale at The PhoenicianResponded 2 days ago

   Dear Jessica, Thank you for dining at J&G Steakhouse and for taking the time to leave a review. We strive to provide our guests with an enriching experience, and we are delighted to hear that your time with us was excellent. We thank you again for the generous rating and for the recommendation, we look forward to welcoming you back. Frank Armanetti General Manager
   

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2. B

   Brian

   VIP

   Seattle

   8 reviews

   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Ambiance and food were wonderful. Servers were very attentive, though orders were confused. Then our waiter disappeared for 30 minutes after we were ready to pay. No corkage/outside wine allowed, and gratuity included? Not appreciated. Found out too late that our valet was comped. Maybe we were just unlucky? Still a nice evening.
   

   J&G Steakhouse Scottsdale at The PhoenicianResponded 3 days ago

   Dear Brian, We are glad you enjoyed our delicious culinary offerings and wonderful atmosphere. Having said that, we regret not meeting some of your expectations, and we appriecte your feedback as we always strive to elevate our guest experiences. Thank you for choosing us, and we hope you will give us another opportunity to provide you with the exceptional dining experience you deserve. Frank Armanetti General Manager
   

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3. J

   Jose

   Phoenix

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely amazing! The service was top notch, and the ambiance was stunning.
   

   J&G Steakhouse Scottsdale at The PhoenicianResponded 5 days ago

   Dear Jose, Thank you for dining with us and for taking the time to post such a generous review. We work hard to give our guests an exceptional dining experience; therefore, we are delighted to hear that your visit with us was excellent. We thank you again for the great rating and hope you will return in the near future! Frank Armanetti General Manager
   

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4. L

   Lisa

   VIP

   Phoenix

   3 reviews

   4.0

   3 reviews

   Dined on February 17, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The waitstaff was exceptional and the views of the city are spectacular! Though I would love to rave about this place, there were two major issues with the experience. First, the team forgot our salads, so our dinner was a little unexpected when it came out…. and second, the steak (a fillet ordered medium rare) was considerably overcooked- I am guessing almost well done. Though I usually would have sent it back, it was a birthday and Valentines weekend celebration and I just didn’t want to delay sharing dinner with my group. Given that this is a steakhouse, I would have thought much more care and attention would be made prior to sending a meal out of the kitchen, especially a steak. I had heard such amazing things about this place, unfortunately the food didn’t live up to the hype.
   

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5. B

   Brenda

   VIP

   Phoenix

   18 reviews

   5.0

   18 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and staff is very nice! Beautiful scene! Highly recommend dining her!
   

   J&G Steakhouse Scottsdale at The PhoenicianResponded 1 day ago

   Dear Brenda, Thank you for the wonderful review; we enjoy hearing from our guests! Our chef and the entire team are delighted to receive such kind words. It is wonderful to know that our efforts in crafting delicious dishes and providing excellent service resonate with our guests. We appreciate you recommending us to others! Frank Armanetti General Manager
   

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6. OT

   OpenTable Diner

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service as always and delicious food!
   

   J&G Steakhouse Scottsdale at The PhoenicianResponded on February 16, 2025

   Dear Valued Guest, Thank you for the review of J&G Steakhouse! Enjoying fresh food with great service is our specialty, and we are happy that you loved your time with us. Thank you again; we look forward to welcoming you back soon. Frank Armanetti General Manager
   

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7. B

   Bob

   VIP

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service and ambiance. Makes for a perfect evening out!
   

   J&G Steakhouse Scottsdale at The PhoenicianResponded on February 15, 2025

   Dear Bob, Thank you for the great comments about our restaurant and, most importantly, our ambience. Our goal is to provide a friendly and comfortable dining experience for everyone, and we are very glad to have exceeded your expectations. We are also glad that our associates did a great job taking care of you. Our devoted team works incredibly hard, and we will enjoy sharing your kind remarks with them. We all look forward to seeing you again at J&G Steakhouse. Frank Armanetti General Manager
   

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8. S

   Shanda

   VIP

   Pittsburgh

   4 reviews

   2.0

   4 reviews

   Dined on February 14, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   The bar and bartenders were fantastic. Once seated service took a very long time I felt like we were being ignored. My filet was fine nothing special. The Brussel sprouts were inedible. The potatoes were the only good thing. We had to track someone down for another drink and for our check. In my opinion I would not recommend or return.
   

   J&G Steakhouse Scottsdale at The PhoenicianResponded on February 16, 2025

   Dear Shanda, Please accept our apologies as well as every assurance we will be working to address the concerns you had with our services. Normally, our servers do a terrific job of responding to our guests’ needs; therefore, we are disappointed to learn that this was not your experience. We are also disappointed to know you did not enjoy your meal. We work hard to provide quality, fresh food; therefore, we are genuinely sorry we did not meet your expectations. Your comments have been shared with our culinary team, and we appreciate the feedback. We would welcome another opportunity to provide you with the flawless visit you deserve, and we hope you will give us that chance. Thank you again for choosing us; we wish you all the best. Frank Armanetti General Manager
   

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9. S

   Steve

   VIP

   Phoenix

   9 reviews

   3.0

   9 reviews

   Dined on February 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Bad Waiter, very expensive food, nothing special, disappointing desert. Great view from the dining room.
   

   J&G Steakhouse Scottsdale at The PhoenicianResponded on February 15, 2025

   Dear Steve, While we are glad to learn that you enjoyed the views, we regret not meeting all of your expectations. We are concerned with the issues you encountered and would like to offer our apologies for your experience. We appreciate your honest feedback, and we will be following up with our team as we are committed to providing an exceptional visit to every guest. We hope to have another opportunity to show you the enriching hospitality for which we are known. Frank Armanetti General Manager
   

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10. A

    Alejandro

    Phoenix

    2 reviews

    4.0

    2 reviews

    Dined on February 14, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Es un bello lugar con una bonita vista desde el balcón, el servicio y la atención fue muy buena. La comida se demoró bastante al punto que tuvimos que cancelar el último plato. Volvería una vez más
    

    J&G Steakhouse Scottsdale at The PhoenicianResponded on February 16, 2025

    Dear Alejandro, While we are glad to see your high rating and are delighted to learn that you enjoyed the views, we regret not meeting all of your expectations. An unusually long wait is certainly not in line with our commitment to efficient service, and we understand how frustrating this was for you. We appreciate your patience and for letting us know there was an issue so we can address it. Thank you for choosing us during your visit to Scottsdale, and we hope to have the opportunity to welcome you back soon. Frank Armanetti General Manager
    

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