J. Gilbert’s – Wood Fired Steaks & Seafood - Overland Park

Review summary

1. T

   Taylor

   VIP

   Kansas City

   37 reviews

   3.0

   37 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Have eaten here for years and this is the first time I haven't rated our experience with all 5 stars. The wedge salad was the core of the lettuce head, with no green leaves. My pork chop was overcooked and difficult to cut. The waiter forgot to bring water and left before taking a drink order from one of our party. Very disappointing visit!
   

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2. T

   Tonya

   VIP

   Kansas City

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 1

   It was freezing cold in the restaurant. A disappointment for a big year end meeting with our team. I usually am a big fan of this venue.
   

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3. L

   Lynne

   VIP

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience! We enjoyed the food and the surroundings.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Hi Lynne, Thank you for your fantastic review! We're delighted to hear that you had an excellent experience at J. Gilbert’s. Your kind words about our food, surroundings, and service are greatly appreciated. We strive to provide our guests with an unforgettable dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Happy Holidays! ~Zahra Almoamin-Burks, General Manager
   

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4. s

   susan

   Kansas City

   28 reviews

   5.0

   28 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite place. Love our server Mai she;s excellent Only complaint was my soup to go spi;;ed out of the top of container.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Thanks for the review, Susan! We're thrilled to hear that you consider J. Gilbert’s! to be your favorite place. It's fantastic to know that you appreciate our service and that you enjoyed your meal. We're sorry to hear about your soup to go issue, and we appreciate your feedback. We'll certainly look into this to ensure it doesn't happen again. We hope to see you again soon! Cheers! ~Zahra Almoamin-Burks, General Manager
   

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5. K

   Karen

   VIP

   Kansas City

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was outstanding for our office/friends group dinner! Our server was excellent as well!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Hello Karen, We're thrilled to hear that you and your friends enjoyed your dinner at J. Gilbert’s. It's wonderful to know that our team's service was up to the mark. We always strive to provide an outstanding dining experience, and your feedback is truly appreciated. We look forward to welcoming you back soon for another delightful evening. Happy Holidays! ~Zahra Almoamin-Burks, General Manager
   

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6. R

   Rachel

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, J. Gilbert’s was a perfect place to celebrate a birthday!
   

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7. D

   Donald

   VIP

   San Francisco

   34 reviews

   5.0

   34 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   One of my best dining experiences ever. We had a large (8) family holiday gathering: every dish was composed of high quality ingredients perfectly prepared, and each was served with faultless timing. Definitely at the top of my list for special occasion dining in KC!
   

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8. K

   Kathleen

   Kansas City

   29 reviews

   5.0

   29 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had not been to J. Gilbert's for a number of years. We found we had been missing one of KC's most wonderful dining experiences. The meal was outstanding and delicious with excellent steaks cooked strictly to order. J. Gilbert's has a large wine list which features varieties of all types at many price levels. Service was very, very good and great service is hard to find these days. The physical beauty, warmth and vibe are welcoming and charming. The place reminded me of how steakhouses used to be and how they should be now for today's guests.
   

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9. P

   P.J.

   Kansas City

   22 reviews

   5.0

   22 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our JGilbert’s dining experience was outstanding. We were seated in the bar area so mom didn’t have to do steps, which was helpful. Our service was amazing (above and beyond and attentive, even with crowds and a party!) and the food was both generous servings and flavorful(bisque and ribs and coconut cake). The only complaint would be that it was a bit chilly, but it’s December, so it didn’t truly overly impact a wonderful afternoon meal.
   

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10. M

    Mark

    Las Vegas

    2 reviews

    2.0

    2 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    We visited J. Gilbert's Restaurant for our wedding Anniversary event. Service was terrible, food was okay (we had a shrimp cocktail and a cheese and meat plate. They were so large we cancelled our dinner order. (Not a complaint, just servings for at least 4 people). Service was the worst we have experienced from a fine restaurant.
    

    J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 1 day ago

    Hey Mark, We're really sorry to hear about your experience. We understand that the service did not meet your expectations, especially on such a special occasion. We're glad to hear that you enjoyed the food, but we're sorry that the portions didn't meet your expectations as well. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make it right.
    

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