J. Gilbert’s – Wood Fired Steaks & Seafood - Overland Park

Review summary

1. L

   Linda

   VIP

   Kansas City

   46 reviews

   5.0

   46 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a perfect evening with a great server for a delicious meal.
   

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2. J

   John

   Kansas City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were disappointed overall. We had made a reservation two weeks ago, and when we arrived last night, still had to wait 20 minutes for a table, even though there were empty tables in site. There were only three of us, so we didn't think the order would be that difficult since we had the same type of meat, only different sides. The sides got mixed up and plates had to be taken back to the kitchen to get switched.
   

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3. S

   Susan

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food-never disappoints. Absolutely love the crab bisque.
   

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4. E

   Eric

   Kansas City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   If you do nothing else, order the seven layer coconut cake for your dessert!
   

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   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 2 days ago

   Hello Eric, Thank you for taking the time to share your experience at J. Gilbert’s. We're thrilled to hear that you enjoyed our seven layer coconut cake! We're also glad to know that our food and service met your expectations. We hope to have the pleasure of serving you again soon. ~Zahra Almoamin-Burks, General Manager
   

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5. L

   Lisa

   New Orleans

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Expensive and our server never came over. Sat for 10 minutes and we finally flagged down another waiter from another section who took over our table. Very odd situation and not what you would expect when spending over $200.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 2 days ago

   Thanks for visiting us, Lisa. We're truly sorry to hear about your experience at J. Gilbert’s. We pride ourselves on our service and it's disappointing to hear that you didn't receive it. We understand your frustration and we sincerely apologize for the inconvenience caused. We will definitely address this with our team to ensure it doesn't happen again. We appreciate your feedback and hope you'll give us another chance to make it right. ~Zahra Almoamin-Burks, General Manager
   

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6. OT

   OpenTable Diner

   VIP

   Kansas City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   The quality of the steak was just okay. We have had better steaks at your restaurant in the past.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 2 days ago

   Thank you for your feedback, we will be sure to share with our culinary team. We appreciate your support and hope to see you again, soon. ~Zahra Almoamin-Burks, General Manager
   

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7. C

   Chris

   Phoenix

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Would eat here again. Nice atmosphere, great food.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 4 days ago

   Thanks for visiting us, Chris! We're thrilled to hear that you enjoyed the atmosphere and food at J. Gilbert’s. It's always a pleasure to hear positive feedback from our valued guests like you. We appreciate your high ratings on our food and service. We look forward to welcoming you back soon. Happy Holidays! ~Zahra Almoamin-Burks, General Manager
   

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8. S

   Stacy

   Kansas City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   J. Gilbert’s is always a solid choice! Services is fantastic, food is delicious-steaks have always been cooked perfectly for us.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 4 days ago

   Thanks for the review, Stacy! We're thrilled to hear that you enjoyed your experience at J. Gilbert’s. It's wonderful to know that our steaks have consistently met your expectations and that you've enjoyed our fantastic service. We strive to provide excellent food and service, and your feedback is a testament to our efforts. We look forward to serving you again soon! Happy Holidays! ~Zahra Almoamin-Burks, General Manager
   

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9. J

   John

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent, as always. Our favorite OP restaurant.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 4 days ago

   Thank you for your kind words, John! We cannot wait for your next visit with us! Happy Holidays! ~Zahra Almoamin-Burks, General Manager
   

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10. L

    Laura

    Kansas City

    14 reviews

    3.0

    14 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 2

    Entrees were good. The sides, not so much. My wife’s asparagus was just cut up stalks without tips. Her potatoes were almost burnt.
    

    J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 4 days ago

    Thanks for visiting us, Laura. We're glad to hear that you enjoyed the entrees at J. Gilbert’s. We apologize for the less-than-stellar sides you experienced. We take pride in our culinary skills and it seems we fell short during your visit. Your feedback is invaluable and will be used to improve our service. We hope you'll give us another chance to impress you with our sides in the future. Best regards, The Management Team
    

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