J. Gilbert’s Wood-Fired Steaks & Seafood - West County Center

Review summary

1. G

   Glenda

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was our first time there, Chase was our server and was outstanding! Food and atmosphere was top notch !! We will be coming back :)
   

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2. S

   Sean

   VIP

   St. Louis

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   My steak was well flavored but the quality of the cut for a bone in rib-eye was tough and not tender. I made it known they said they would tell the chef. Hope the next steak I get there meets a better quality.
   

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3. J

   John

   St. Louis

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Have been there multiple times. The quality of the food has diminished. My husband ordered a medium rare steak and it was well done. I ordered king crab legs as an addition to my steak. I didn’t even get one solid crab leg. Instead I revived a small plate of broken up bits of crab leg scraps. Was then shocked when the price for said crab legs (in addition to my steak) were $65. I could had drastically better crab legs at Red Lobster for less. Very disappointed especially as we were there for our anniversary
   

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4. I

   Isabel

   St. Louis

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First of all, this is our second time to dine here. I rather forget the first time we ate at this place, because of circumstances. But this time around, it was excellent all around. We do not mind paying the price because it is Christmas after all. I did not get the name of our server but he was excellent. I asked my risotto rice not have that half cooked rice which is prevalent on some "healthy" restaurants, he said their risotto rice will be really cooked and delicious. And it was...My lobster tails were excellent too...everything are really good. Our server wasn't obstrusive at all. He just passed by once to check if everything is OK. I asked my husband if I can take care of giving him a good tip.
   

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5. L

   Lynn

   St. Louis

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   We are regular customers there and we love it, however, I don’t know if the regular cook was off because it was Christmas but this is the first time in all the years we’ve been going there that I had to send my steak back because I ordered it medium, and it came out medium rare. And the waiter sent it back for them to put back on the grill and it came back, medium well to well done so it was over cooked and tough, I was disappointed.
   

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6. A

   Amanda

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great Christmas Day experience. I am hoping to make this a tradition.
   

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7. L

   Lynn

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, service and ambiance was wonderful! Great experience. Scot our server was warm,friendly and knowledgeable. We'll make this a Christmas tradition.
   

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8. D

   Deborah

   St. Louis

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   always a great experience, food and service wonderful!
   

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9. B

   Brooke

   VIP

   Dallas

   41 reviews

   5.0

   41 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love J. Gilbert’s. It never disappoints! Food is always perfect and the service is impeccable. Request Scott: over the top service every time.
   

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10. D

    Denise

    St. Louis

    2 reviews

    2.0

    2 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 5

    Last night was a disappointment after having poor service and a meal not worth the price. I know it's Christmas Eve, but if you had to work, then embrace it and move on. Our waitress seemed annoyed before we even sat down to have drinks. We ordered the chips with Gorgonzola, and they were just okay. Some chips are undercooked and not much of a Gorgonzola flavor. The Melbac was always a great choice. I have been anticipating for a week the bone in pork chop. What a huge disappointment and overpriced for the piece of meat. It was cooked to medium, which is what they suggest, and was dry and tough. Sadly, when mentioned it to the waitress, she brushed over it. Needless to say, I will not be going back. My friend had the same thing, and he looked like a thin cut of ribeye. He ate it and said it was okay.
    

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