J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington

Review summary

1. P

   Pat

   VIP

   Columbus

   38 reviews

   5.0

   38 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had salmon croquetas and miso sea bass, both off the chef special menu. Both were delicious, the only thing I was disappointed about was that I didn't get to try the seafood pasta too. Walked away stuffed and happy.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded today

   Hey Pat, we're thrilled to hear that you enjoyed our chef specials and the miso sea bass! We always strive to provide our guests with delicious meals that are worth every penny. We're sorry to hear that you didn't have the opportunity to try the seafood pasta, but we're glad you enjoyed the rest of your meal. Your feedback is invaluable to us and we appreciate you taking the time to share your experience. We hope to see you again soon! Best, The Management Team
   

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2. OT

   OpenTable Diner

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I made a last minute reservation to be sure my wife and I could get a table. We had only been here once before over 2 years ago. I marked down we were celebrating a birthday. We got sat after a few minutes of checking in. They decorated our table & left a birthday card for my wife. The service was amazing! Absolutely loved our server, Megan! Honestly best steaks we ever had. Overall experience was impeccable! We will be back
   

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3. S

   STEVE

   Naples

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Server and manager were both impatient in getting us to finish our meals and leave even though it was not yet 9pm. A shame as the rest of the experience was excellent.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded 1 day ago

   Hello Steve, Thank you for taking the time to share your experience at J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington. We're thrilled to hear that you found our food excellent and the overall experience to be excellent. We're sorry to hear, however, that you felt our service was less than satisfactory. We strive to provide a seamless dining experience to all our guests and we're disappointed to have fallen short in this instance. Your feedback is important to us and we will certainly address this issue. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
   

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4. S

   Scott

   VIP

   Columbus

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another Fabulous experience at J Gilberts. Thank You for making our evening out another memorable one.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded 2 days ago

   Hey Scott, Thank you for your glowing review! We're thrilled to hear that you had another Fabulous experience at J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington. It's always a pleasure to know that our efforts to provide the best experience are appreciated. We look forward to making your next memorable evening with us. Thank you again for your kind words! Best Regards, The Management Team
   

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5. T

   Terry

   VIP

   Columbus

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time and Kim was a fantastic waitress
   

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6. b

   brenda

   Cleveland

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff went to extra care for us to celebrate our anniversary. We had a candle and hearts on the table. The entrees were magnificent. Dessert was on the restaurant and out waiter was the best.
   

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7. M

   Michael

   Columbus

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Overall a remarkably mediocre meal. Came for my birthday and probably wish I hadn’t. Got the artichoke dip as an appetizer and it was objectively terrible. Salty, the artichoke peels were weird, and almost like it had split. Entrees took forever to come. When they came, two had the wrong sides and all of it had clearly been sitting for a while. Our table got 4 steaks and a scallop dish and every one was overly salty and kinda cold. Got the birthday desserts to go, carrot cake and chocolate cake, and both are super meh. Overall a really slow and disappointing meal.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded 5 days ago

   Thanks for visiting us, Michael. We're sorry to hear that your visit to J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington didn't meet your expectations. We take pride in our food quality and it seems we fell short this time. We appreciate your feedback on the artichoke dip and the side dishes, and we're sorry for the steaks and scallop dish. We'll definitely work on improving these aspects. It's good to hear that you enjoyed our birthday desserts, as we strive to make special occasions even more memorable. We hope to have the opportunity to serve you better in the future. Best regards, The Management Team
   

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8. L

   Lynn

   Columbus

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   J Gilberts never disappoints! Excellent food, excellent service. Scallops perfectly seared in a lovely light sauce, bread hot and delicious! Great place to celebrate a birthday! Be sure to join their loyalty club to receive $25 off for a birthday meal!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded 5 days ago

   Thanks for visiting us, Lynn! We're thrilled to hear that you enjoyed your dining experience at J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington. It's wonderful to know that our scallops and bread were to your liking and that you appreciated our service. We always strive to make special occasions memorable and we're glad we could be a part of your celebration. We're happy you joined our loyalty club and received the $25 off for your birthday. Looking forward to your next visit!
   

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9. M

   Matthew

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service was great and they did a great job making my wife feel special for her birthday.
   

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10. S

    Sharon

    VIP

    Columbus

    22 reviews

    2.0

    22 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 2

    We had reservations and weren’t seated until almost 40 minutes past our reservation time. They were grossly overbooked. Excuses were given about tables taking too long, etc. It was a Friday night - it will be busy- but we’ve never had to wait even 15 minutes past a scheduled reservation. My guess - someone let in too many walk-ins before the onslaught of reservations showed up. The gentleman in a suit, I’m assuming the manager, was at least polite. The same can’t be said for the THREE other people who were standing up front. The gentleman with the longer earring was just rude and condescending. And the employees talking amongst themselves up front about clients should know even when they think they’re being quiet- the clients can hear them. Ridiculous - they knew they were behind and should have called everyone with a reservation to tell them to come later versus standing in an overcrowded and freezing waiting area. We finally got seated and our table was dirty and it took quite awhile until our server came. I ordered a steak well done and it was charred . There is NO WAY that not only the cook didn’t know they were sending out something far over cooked but even the person who brought it out. By this point, we gave up . We said nothing…but we will not be back.
    

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