Javier's Crystal Cove

Review summary

1. T

   T

   VIP

   Orange County

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Manager was rude Requested booth for 2 birthdays on reservation in advance Restaurant was NOT BUSY saw several booths open and people about to leave. Parking lot and valet almost empty drove right up and valets were great parked car upfront no problem Manager and hostesses have bad attitude Guests said the same manager vas extremely RUDE Do not recommend SERVICE FAILURE JAVIER’s people and manager have forgotten the word service bad attitude Guests said will not go back I will not go back You can have great food and great location but Bad service and attitude ruins everything. When you forget service and being Nice to your customers, the first rule of business, Javier’s is on the road to failure by your own choice. If the Manager has a bad and rude attitude, it reflects in his employees like sharing a bottle of poison. This manager should immediately be given two choices an immediate demotion to dishwasher or there is the front door goodbye. We left and had an excellent dinner with wonderful service at Louie’s by the Bay - 5 stars highly recommend Avoid Javier’s unless you want to be treated like dirt!
   

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2. M

   Margaret

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly fabulous dining experience. Staff was very friendly and attentive, drinks & food outstanding.
   

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3. J

   Jim

   Philadelphia

   9 reviews

   4.0

   9 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was outstanding, good service, nice ambience, enjoyed it thoroughly.
   

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4. E

   Eugene

   Las Vegas

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   I was expecting the food quality to be better. I ordered chili Verde and it was mediocre. The rice was dry. And the beans were tasteless. We also requested a window seat in order to see the ocean. You can't really see the ocean. The architects error was not raising the floor height by one more foot. This would have provided spectacular ocean views. In addition, the tables near the west windows are too close together. I don't want to share my conversation with people sitting so close to me. This is ridiculous for a high end restaurant. You don't need to have the tables so close. You are making plenty of money. So spread them out a little.
   

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5. P

   Paul

   VIP

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was great as was the service. We will definitely return!
   

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6. S

   STACIE

   Orange County

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   None. I do not have a public commen to make or share on this platform.
   

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7. J

   Jill

   VIP

   Los Angeles

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   We went on a Saturday night to celebrate a friends birthday...crazy busy with out of towners, not my regular experience at this restaurant. Overall though, we had a fabulous time, great service, good food! Expensive for Mexican food, but they do have the best guacamole in town!
   

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8. s

   sheri

   VIP

   Orange County

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Beautiful space! Food was great. Service was ok.
   

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9. N

   Nathan

   Orange County

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Manager was very rude … huge fan of Javier’s been a customer for 6+ years .. tried the New port location after the remodel but I think we’ll stick to Irvine location as they’re always welcoming and respectful .
   

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10. A

    Adriana

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was absolutely delicious, with every dish bursting with flavor and prepared to perfection. From the appetizers to the main course and dessert, everything was handled with great care and attention to detail. The ambiance of the restaurant was warm and inviting, with just the right balance of comfort and sophistication. The lighting, music, and decor created a relaxing yet upscale environment that made the experience even more enjoyable. The staff was attentive and friendly, adding to the overall positive experience. I’ll definitely be returning soon!
    

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