JOEY Bentall One

JOEY Bentall One reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. DK

   DanK

   Vancouver4 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service Fast and efficient
   

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2. S

   Sharan VIP

   Vancouver4 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had a terrible experience for my birthday dinner at Joeys Bentall location. Food was good, but the service was terrible. Our server took our order and once the food was brought out we never saw her again. We were done eating our food and were waiting for a couple other items, but we hadn’t seen our server in about 25mins. We needed drink refills that we never got. We had to ask another server to find our server, who also said that she was unable to locate her. 10 mins after this our server finally came to our table. We had placed an order for 2 happy hour menu items 10 Mins prior to happy hour starting and when we asked her about these items she stated “oh I forgot to put those in” we then told Her to just not put in the order as we were behind frustrated with her at this point and her response was “oh okay” Zero customer service. After this we asked for a cake as we were celebrating a birthday and our bill right after. After this it still took her 10 mins to clear our table, we even had to give her a reminder. Overall, we had a terrible experience with service. The server was Ella G, per our receipt. Its okay if you’re having a bad day or something, but if you work in the field of customer service it is important to learn how to manage those feelings and still complete your job or know when it’s appropriate to ask your manager for help.
   

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3. P

   Paul VIP

   Vancouver11 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family had a wonderful time. Service was Wonderful, food was very tasty (great options) and atmosphere was excellent. Thank You
   

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4. K

   Kevin and Margaret

   Vancouver3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the absolute best restaurant experience I have ever had! Everything was spot on, service, food, the atmosphere. It was all outstanding! I will definitely be back here next time I am downtown.
   

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5. d

   daniela VIP

   Vancouver33 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hostesses were great! Loved the welcome bubbly . They even gave us a free dessert after dinner . Would definitely recommend .
   

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6. R

   Rhea

   Vancouver2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I had a filet mignon, medium rare, and it was fantastic! It pretty much melted in my mouth. Great ambiance, but noisy.
   

   JOEY Bentall OneResponded 5 days ago

   Hi Rhea, Thank you for the 5 stars! We're delighted to hear that you enjoyed the filet mignon and ambiance. We appreciate you sharing your experience; you are very nice. We are excited to see you again soon; have the best day! Kind regards, The JOEY Bentall One Team
   

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7. B

   Bianca VIP

   Vancouver12 reviews

   4.0

   Dined on March 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Test kitchen items are always great to try something new and different when you do go often. Staff were awesome, and i love the touch of sparkling wine at the entrance
   

   JOEY Bentall OneResponded 5 days ago

   Hi Bianca, Thank you for leaving us a wonderful review, we're delighted to hear that you enjoyed the food, the team, and bubbly at the front entrance. We appreciate you sharing your experience and are excited to see you again soon! Kind regards, The JOEY Bentall One Team
   

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8. K

   Keiko VIP

   Vancouver2 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favourite place for lunch, happy hour, dinner and late night. Always a top pick with the best food, drinks and service!
   

   JOEY Bentall OneResponded on March 20, 2025

   Hi Keiko, Thank you for the 5 stars! We're delighted to hear that you enjoyed the food, drinks, happy hour, and service. We appreciate you sharing your experience! We are excited to see you again soon! Kind regards, The JOEY Bentall One Team
   

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9. J

   JOSH

   Vancouver8 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A must visit every time! The team is so hospitable and they really know how to take care of you and the atmosphere is always unmatched. I’d recommend this over all concepts in the area. Do yourself a favour and check them out.
   

   JOEY Bentall OneResponded on March 20, 2025

   Hi Josh, We appreciate your review; thank you for sharing it. We're delighted to hear that you enjoyed your time with us; we will share your kind words with the team! We look forward to you joining us again soon; have the best day! Thank you, The JOEY Bentall One Team
   

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10. C

    Carol

    Toronto6 reviews

    5.0

    Dined on March 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a wonderful experience, excellent server especially with Linnaea.
    

    JOEY Bentall OneResponded on March 20, 2025

    Hi, Carol, Thank you for leaving us a review! We always appreciate positive feedback from our guests and look forward to welcoming you back soon. Have the best day! Thank you, The JOEY Bentall One Team
    

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