JOEY Bentall One

Review summary

1. R

   Raymond

   Vancouver2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seamless entry and exit. Super attentive, friendly and personable server. Food was delicious and in good portions! Definitely go back!
   

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2. K

   Kyle

   Vancouver6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good experience. Server was friendly and our lunch came out quickly.
   

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3. a

   adam

   Vancouver3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The room was lovely, the food was tasty and our waitress. Skylar was fantastic!
   

   JOEY Bentall OneResponded 5 days ago

   Hi Adam, Thank you so much for the review; you are wonderful. Skylar will be thrilled to hear your kind words! Have a lovely day! Thank you, The JOEY Bentall One Team
   

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4. C

   Chad VIP

   Edmonton10 reviews

   4.0

   Dined on April 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant , a bit loud for my liking but manageable. Joeys in Edmonton was better that is how I came up with my rating . Was still very good
   

   JOEY Bentall OneResponded 5 days ago

   Good day, Chad! Thank you for joining us and taking the time to leave a review! We appreciate your feedback and honesty, as it helps us to continually improve to provide the best guest experience possible. We hope to see you again soon at JOEY Bentall One; have a lovely day! Kind regards, The JOEY Bentall One Team
   

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5. S

   Stephen

   Vancouver6 reviews

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff went above and beyond for my friends birthday! Thanks for shots, card and desert board... was so well done!
   

   JOEY Bentall OneResponded 6 days ago

   Hi Stephen, We appreciate your review; thank you for sharing it. We're delighted to hear that you enjoyed your time with us; we will share your kind words with the team! We look forward to you joining us again soon; have the best day! Thank you, The JOEY Bentall One Team
   

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6. S

   Sammy

   Atlanta1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at JOEY Bentall One was legitimately perfect. As a newly engaged couple we could not have imagined a better menu and service for our engagement dinner with our families. Everyone LOVED their food, which was remarkable because we had a larger party with a variety of ages and tastes. The managerial staff was very friendly and helpful in getting our party seated in a comfortable spot for 8 people. Furthermore, our server, Megan C., was SENSATIONAL! Such a friendly, warm, energetic, and patient soul, who was able to patiently accommodate everyone’s needs, and did more than her part to celebrate our engagement alongside us. Legitimately, we could not have asked for more from Megan, and all of JOEY’s kitchen staff and management. We will definitely be back, and we’re so happy we celebrated our engagement with y’all!
   

   JOEY Bentall OneResponded 6 days ago

   Hello Sammy, What a wonderful review! Thank you for the time you took to share your experience; it made our day even brighter! We are so happy that we were able to take care of you. We will be sure to acknowledge Megan C, our back-of-house team, and management for their outstanding food, hospitality, and service! We are already looking forward to the next time we can welcome you into JOEY Bentall One. Thank you, The JOEY Bentall One Team
   

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7. M

   May

   Unspecified1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly staff, service was impeccable and quality of food fantastic
   

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   JOEY Bentall OneResponded 6 days ago

   Hi May, Thank you for the 5 stars! We're delighted to hear that you enjoyed the food, and service. We appreciate you sharing your experience. We are excited to see you again soon! Thank you, The JOEY Bentall One Team
   

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8. R

   Rick

   Unspecified1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Davis and Trevor were great! Fantastic cocktails.
   

   JOEY Bentall OneResponded 6 days ago

   Hi Rick, Thank you so much for the review; you are wonderful. Davis and Trevor will be thrilled to hear your kind words! Thanks again, have a lovely day! Kind regards, The JOEY Bentall One Team
   

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9. DK

   DanK

   Vancouver4 reviews

   4.0

   Dined on March 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service Fast and efficient
   

   JOEY Bentall OneResponded 4 days ago

   Good day, Dan! Thank you for your rating and for joining us! It was so nice to have you in; may you have the best day! Kind regards, The JOEY Bentall One Team
   

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10. S

    Sharan VIP

    Vancouver4 reviews

    1.0

    Dined on March 27, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    We had a terrible experience for my birthday dinner at Joeys Bentall location. Food was good, but the service was terrible. Our server took our order and once the food was brought out we never saw her again. We were done eating our food and were waiting for a couple other items, but we hadn’t seen our server in about 25mins. We needed drink refills that we never got. We had to ask another server to find our server, who also said that she was unable to locate her. 10 mins after this our server finally came to our table. We had placed an order for 2 happy hour menu items 10 Mins prior to happy hour starting and when we asked her about these items she stated “oh I forgot to put those in” we then told Her to just not put in the order as we were behind frustrated with her at this point and her response was “oh okay” Zero customer service. After this we asked for a cake as we were celebrating a birthday and our bill right after. After this it still took her 10 mins to clear our table, we even had to give her a reminder. Overall, we had a terrible experience with service. The server was Ella G, per our receipt. Its okay if you’re having a bad day or something, but if you work in the field of customer service it is important to learn how to manage those feelings and still complete your job or know when it’s appropriate to ask your manager for help.
    

    JOEY Bentall OneResponded 5 days ago

    Hello, Sharan, Thank you for taking the time to share your feedback with us. We wanted to personally reach out and extend our deepest apologies for not meeting your expectations during your recent visit with us. We take immense pride in ensuring every guest has a memorable and enjoyable experience, and it’s clear we fell short in your case. Please know that your feedback is incredibly valuable, and we are taking steps to address the concerns you raised. We would love the chance to connect with you and rectify this situation. Please reach out to us at jbentall@joeyrestaurants at your earliest convenience. We look forward to hearing from you. Again, our sincere apologies to you. Kind regards, The JOEY Restaurant Team
    

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