John Ash & Co.

Review summary

1. K

   Kim

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent, until the bill came. A back of house service charge of 3% was added. Just add the cost to the food so it’s clear from the start!
   

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2. K

   Kate

   San Francisco

   5 reviews

   vip
   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I enjoy the ambiance and the service The dessert list is great if you’re a chocolate lover
   

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3. E

   Ed

   San Francisco

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Very disappointing experience for $300. Slow service. Lack of attention to detail. Water was filled up once in 2.5 hours. I guess they are trying to get by on the John Ash name but this was an over priced generic experience in Sonoma County. There’s much better options for quality to value all over Sonoma County. Boo John Ash.
   

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4. K

   Kim

   San Francisco

   18 reviews

   vip
   5.0

   18 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a wonderful dining experience with a friend at John Ash on Dec 4, 2024. Firstly, the entire property is decorated beautifully for the holidays, which is one of the reasons we chose the venue. Our cocktails (espresso martinis) were fantastic as were the oysters we had for appetizers. The Caesar salad was lovely and a generous portion (we could have split one), and the mussels and fries were outstanding. We split the avocado chocolate mousse for dessert, which was also fantastic! Our server Alan was incredible - he knew we were attending a show at Luther Burbank Center and kept us on track with timing. We literally walked out of John Ash at 7:40pm and were in our seats at LBC at 8:00pm. I love John Ash & Co.!
   

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5. C

   Carl

   San Francisco

   47 reviews

   vip
   5.0

   47 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   John Ash has been a staple in our family & friend’s visit to Santa Rosa. The restaurant is intimate, romantic, & timeless. The old-style half round booths on the entry level are old world style dining. The lighting & ambiance is warm with high ceilings. Very easy to have conversations without having to yell and not a noisy restaurant. On cold nights, you can still dine outdoors in the glass enclosed patio with warm heaters. Truly still an icon after many years. All the dishes are excellent, the lamb & short ribs superb.
   

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6. R

   RITA

   New York City

   85 reviews

   vip
   5.0

   85 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   John Ash is consistently top quality food, service and atmosphere. Of course, this comes at a orice, so because of the location, it is recommended as a splurge. Guests at the Vintners will find it perfect and commensurate with the rates of the Inn. A deluxe wine country experience
   

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7. C

   Christi

   San Francisco

   2 reviews

   vip
   3.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was a packed house for Thanksgiving. We arrived 5 minutes early for our 6:45 reservation and did not get seated for 35 minutes. The food was good but wasn’t warm enough. I felt like they needed more servers for the night but our server was very pleasant and sweet.
   

   John Ash & Co.Responded on November 30, 2024

   Hi Christi, I sincerely appreciate the honest feed so that I may make the appropriate adjustments to improve with our quality and service. We always strive to make your experience to one that is memorable as well as and experiance that sticks out above the rest in a positive manner. I would love to have you back and ensure you have that warm and prompt service you would have expected from us. please accept my invitation and i would be happy to hear more of your feed back. Warm Regards, Paul J. Morales Food & Beverage Manager John Ash, Vintners Resort.
   

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8. M

   Mark

   San Francisco

   18 reviews

   3.0

   18 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   A good experience overall. Had to wait 40 minutes after reservation time to be seated. Once seated it took another 20 minutes for server to appear. Drinks were very late and ran up against dinner first course. Server was very -peasant and helpful once she showed up. Food was good. They really needed more server staff to accommodate the full house. For a premier expensive dinner, service should have been better.
   

   John Ash & Co.Responded on November 30, 2024

   Hi Mark, Please accept my sincerest apology for your experience and that it seems like we dropped the ball in getting you helped but it is pleasing to know that as soon as you were helped things got better. With my mission to always elevate our staff, service and guest experience I can take your feed back and put it into effect. please accept my invitation back and the opportunity to continue to host your self and guests. Warm Regards, Paul J. Morales Food & Beverage Manager John Ash, Vintners Resort.
   

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9. R

   Robert

   Hawaii

   6 reviews

   4.0

   6 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We were a group of seven who had a prepaid Thanksgiving dinner at John Ash. We arrived 5 minutes early for a 5:30 reservation. The waiting area was packed. We were not seated until 5:55 PM. The menu was impressive and the food was very good. The service was less than adequate due to how busy it was. Our reservation specified indoor seating but we were seated on the patio and several of our party were cold. I will reiterate—the food was very good and well presented. But the total experience and value were below expectations.
   

   John Ash & Co.Responded on November 30, 2024

   Hi Robert, My sincerest apologies about not being able to seat as promptly as we would have liked to. My service staff is known to be above and beyond and I can appreciate you honest feedback as it bring insight I need to continue to improve. I'm pleased to know that even though I may have missed the mark in service you did enjoy the culinary experience. I would enjoy the opportunity to invite you back and give the prompt and quality service that I would have hoped you received. Warm Regards, Paul J. Morales Food & Beverage Manager John Ash, Vintners Resort.
   

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10. L

    Larry

    San Francisco

    40 reviews

    5.0

    40 reviews

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great Thanksgiving dinner. Courses One and Two were not traditional but great flavors that added to the overall experience.
    

    John Ash & Co.Responded on November 30, 2024

    Hi Larry, I'm so happy to hear that your had a great experience and that you enjoyed our meals I hope to see you again soon. Warm Regards, Paul J. Morales Food & Beverage Manager John Ash, Vintners Resort.
    

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