Katsuya- South Beach

Review summary

1. OT

   OpenTable Diner VIP

   Cleveland5 reviews

   2.0

   Dined on February 28, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Have been to restaurant in past. The food and service was not up to standard we have remembered.
   

   Katsuya- South BeachResponded on March 3, 2025

   Thank you for your feedback. We're sorry to hear your most recent visit did not measure up to previous experiences. We're always working to improve our service and offerings to ensure we offer only the best for our diners. We'd be grateful for the chance to regain your patronage.
   

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2. HK

   HadiaK VIP

   Toronto9 reviews

   2.0

   Dined on February 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Not a nice atmosphere. Okay for lunch but not a nice dinner vibe. Need to dim the lights and paint the walls darker. Food was okay.
   

   Katsuya- South BeachResponded on March 3, 2025

   Thank you for your feedback! We appreciate your thoughts on the atmosphere and will certainly review them internally. We’re glad you found the food enjoyable and hope to have the opportunity to serve you again in the future.
   

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3. D

   Deborah VIP

   New York City75 reviews

   3.0

   Dined on February 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Disappointed with fried rice, flavors to Sushi was average, rock shrimp was too fried and too much sauce
   

   Katsuya- South BeachResponded on February 24, 2025

   Dear Deborah, Thank you for sharing your feedback with us. We are disappointed that some of our dishes did not meet your expectations, and we will use your feedback to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
   

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4. J

   JUSTIN VIP

   Greater Boston42 reviews

   2.0

   Dined on February 13, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   This what a hot spot. Shows I’m out of the loop as it’s mot anymore. We were one of three tables sat. Food was mediocre at best. Server was very nice and attentive. Just wasn’t what it used to be.
   

   Katsuya- South BeachResponded on February 17, 2025

   Dear Justin, Thank you for your review. We're sorry to hear you weren't impressed with your meal, and we thank you for sharing your concerns, which we use as an opportunity for improvement. We hope you consider a return in the future for a chance at an exceptional dining experience.
   

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5. E

   Elizabeth VIP

   New Orleans1 review

   2.0

   Dined on February 6, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   The best part of our experience was our waiter. He was excellent. I have eaten here many times over the years as well as other locations. The food was terrible this time. I don’t know what happened. It was as if they spilled a salt shaker on everything. We sent back the corn ribs and spicy edamame. The Brussel sprouts were drowning in a salty sauce, the fried rice with avocado was tasteless, the cucumber salad drowning in a salty sauce. I felt bad or would have sent everything back.
   

   Katsuya- South BeachResponded on February 11, 2025

   Dear Elizabeth, We appreciate your loyalty to our restaurant, and we're sorry to hear your most recent visit did not live up to previous experiences. While we're glad your waiter left a positive impression on you with his excellent service, we regret that you did not enjoy the food. We'll share your comments with our culinary team to ensure we're creating the delicious dishes you remember from your past visits. We'd be grateful for the chance to regain your patronage.
   

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6. L

   Lionel VIP

   Miami6 reviews

   5.0

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Experience. Excellent food. It is a must in Miami
   

   Katsuya- South BeachResponded on January 13, 2025

   Dear Lionel, We are honored to receive your kind words! Thank you for sharing your feedback and your perfect rating with us. It's terrific that you had an excellent time and enjoyed our delicious food offerings. Your comments are greatly appreciated, and we hope you'll consider joining us again at Katsuya South Beach very soon.
   

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7. R

   Ravi VIP

   San Francisco14 reviews

   5.0

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice restaurant, good food, great ambience, valet parking is available. Enjoy !
   

   Katsuya- South BeachResponded on January 13, 2025

   Dear Ravi, Thank you for taking the time to leave us your feedback. We're so happy to know that you enjoyed everything about your time with us, including our tasty food. Please consider joining us again soon for another amazing stay.
   

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8. P

   Parisa

   Los Angeles17 reviews

   1.0

   Dined on January 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   I do not recommend this restaurant. It’s dated and very over priced, the food lacks flavour and I think there are far too many better places to eat. One of those places you spend a fortune and still leave hungry.
   

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9. A

   Angelos

   Hampshire1 review

   1.0

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was below standard, terrible service, tasteless menu. Never going back there
   

   Katsuya- South BeachResponded on January 6, 2025

   Dear Angelos, We’re sorry to hear that your dining experience fell short of expectations. Your feedback is invaluable, and we will review your concerns to ensure improvements are made. We hope you’ll give us another chance to provide a better experience in the future.
   

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10. k

    kristina

    Chicago17 reviews

    5.0

    Dined on December 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food but pricey. Great ambiance right on the hotel strip.
    

    Katsuya- South BeachResponded on January 2, 2025

    Dear Kristina, Thank you for dining with us! It’s wonderful that our cuisine impressed you and that our atmosphere, nestled perfectly along Miami Beach, added to the charm. It was a pleasure having you here, and we look forward to welcoming you back for another remarkable experience at Katsuya South Beach!
    

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