Kona Grill - Boise

Review summary

1. J

   Jamie

   VIP

   Los Angeles

   16 reviews

   1.0

   16 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Not a great experience at all. Our reservation was at 6:30. They were not seating people by reservation. They had so many people waiting for a table. I finally had to stand in front of the hoses for 20 minutes for her to finally seats at 7:20 almost an hour after our reservation. Then we sat down orders our drinks and food right away as we already looked at the menu while waiting. We sat and sat and finally I asked for some bread we were all starving. Waitress comes out with two little pieces of bread for six of us. Then I ask for pretzel rolls anything any food. She brings it out. At 9pm we finally draw the line. Still no food. They even kept seating new people and current tables nobody had food on their table. The manager couldn’t handle it, the hostess, chef and waitress was trying hard. I don’t recommend this place anytime just because they should have not handed us a bill for our drinks. They should have had the courtesy of not seating more people and should have turned them away. They all lost control. We never got our food and left.
   

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2. S

   Sharlotte

   Boise

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 5

   Had a reservation for 4:30 and didn't receive our food until 6:30. We waited for two hours for our food. The service was great, but I need to che k my emailed receipt. Our bill wound up being $100 for two burgers and a kids California roll box and a side of mac and cheese (which was the worst mac and cheese, as it was cold and flavorless) soda and tea. Won't be back. Overpriced and meh food. Only food thing was the service. I felt bad for that poor girl because she had to tell people they had to wait so long.
   

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3. L

   Lindsey

   Boise

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service. Very busy, but it was Christmas so, understandable.
   

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4. P

   Priscilla

   Boise

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and was received quickly. Especially on Christmas Day!
   

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5. H

   Heather

   Boise

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious food and happy, friendly servers even on Christmas Day. The service was really fast especially considering how packed the place was. A little noisy but overall a great experience for my family. We have found our new Christmas tradition.
   

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6. E

   Ernest

   VIP

   Boise

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Crazy busy for Christmas Dinner but everything went off without a hitch. Service was friendly and prompt, food arrived in good time with generous portions and the right temps. While not the most relaxing dinner, the staff was on top of it.
   

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7. V

   Vicki

   Boise

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for being open on Christmas. Great menu!
   

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8. G

   Gail

   Boise

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family of 13 decided to go to Kona Grille for our Annual Christmas Eve Lunch with Grandpa! It could not have been better....The service, the food, the timing made our yearly event one of the best ever. Honestly, I was concerned with traffic, too many people, etc. None of that...Delightful with the Christmas Spirit outside at the Village. Perfect way to begin our Christmas joy.
   

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9. t

   trevin

   Seattle

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   Took well over an hour to get food after we ordered and when we got it it look and tasted like it was cooked with a heat lamp the table next to us had the same issue and when they spoke with the manager he just gave them a story about how busy they are and that it happens some times so I don’t think they really cared
   

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10. J

    James

    San Francisco

    8 reviews

    3.0

    8 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    Had a reservation for 6. Waited 30 min for table anyway…again despite reservation - table in a zone right next to waiting area / hostess. So, deduction for service based on time to seat after time reserved and table location. Waitress was very good and even put up w my brother. No ice for water. Good appetizers (dumplings, seabass sliders, meatballs, cheeseburger sliders, bisque). Solid mains for most - sea bass, pasta, etc. The chinese salad w shrimp - no bueno- a soggy, tasteless mess. I could have done better at home in 10 min vs the execution here. So, dinged for food quality and price. Hence, a solid 3. Id go here possibly again at less busy time and not order a salad.
    

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