Kona Grill - Cincinnati

Review summary

1. J

   Jade VIP

   Cincinnati17 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Terrible brunch experience. Server and staff were great, but food took FOREVER to come and it was substandard at best. Pancakes looked and tasted like they were from frozen boxes at Wal Mart. Steaks were over cooked. “Breakfast potatoes” were baskets of french fries?
   

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2. K

   Kindra

   Cincinnati43 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Espresso martinis were amazing - Staff was on point
   

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3. P

   Patricia VIP

   Columbus32 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The only downside was that the downstairs dining room was chilly on a very cold evening. Food and service were so good though that we had a lovely evening
   

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4. E

   Esther

   Cincinnati1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Calamari had no salt, food was cold Looks like the food had been sitting out for a while
   

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5. C

   Cynthia VIP

   Cincinnati6 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress was great. We have had her a few times and she always does a super job.
   

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6. D

   Dominique

   Cincinnati1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   We love Kona Grill but Valentines weekend we will never repeat here. They created a special menu and prices were higher. The food quality was terrible and you could tell the were over booked with reservations
   

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7. H

   Heather

   Cincinnati5 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   It was extremely crowded and even with reservations, we waited 20 minutes for our table. They ran out of ice tea and brought us green tea instead without even mentioning it. The food was good but only after adding salt and pepper to it. Otherwise, it was bland. Probably won't go back.
   

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8. J

   Jan

   Cincinnati1 review

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I have to give a disclaimer first—it was Valentine’s Day weekend and the restaurant was very busy. But, they were not taking walk-ins and I had made a reservation the week before. I thought that the restaurant would have been more prepared for the crowd—since it was reservation only. I felt like all we did was wait, and wait, and wait some more. We waited 15 minutes to be seated, then another almost fifteen minutes to have a waitress finally even acknowledge. I ordered a mixed drink and my husband just got water….that took another 10 minutes. We ordered dinner right away, seeing that we would probably be waiting more. I was getting nervous when multiple tables around us were asking to speak to a manager. We waited almost an HOUR to get our dinner and it was VERY disappointing. We both ordered $40+ steaks and both were not cooked correctly and the sides were not even close to being fresh—how can you mess up mashed and fingerling potatoes! The fingering potatoes were so old that they were like small balloons that just collapsed when you tried to cut them. Neither one of us finished our meals and only asked for a take out box to give the leftovers to our pups at home…. All in all, it was very disappointing experience and I’m not sure if we will be back—especially not on a holiday weekend. I can think of a better way to spend almost $150…
   

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9. H

   Hannah

   Cincinnati2 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   This was my first time trying Kona and I will probably not return. We had only gone because we were given gift cards. We had a reservation and arrived on time. We were seated very quickly, only having to wait a minute or two. Our waitress was very polite. It was very busy and she did seem a little overwhelmed, but she was still great. The price of the food was not worth it to me. I got the NY strip for $45 and it didn’t have a taste at all. I have had better at Applebee’s. We ordered a side of Mac and cheese and it was as cold as could be. The fries were very good though. Overall, it was okay, but nothing I would go to again.
   

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10. N

    Noah

    Cincinnati1 review

    1.0

    Dined on February 16, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    This was an awful experience. It took 20 minutes for our appetizer to get us, and then another 40 before our entree was served - so an hour after originally ordering. Our server did not appear to be concerned nor did he ever check on us. We heard multiple other tables complaining about bad food or poor service as well. Will never be coming here again.
    

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