Kona Grill - Omaha

Review summary

1. C

   Christian

   Unspecified

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Tbh it’s was just bad. First time in years I sent my food my back and refused to pay for it. I tipped my waiter $30 but the food was cold. The steak was mid, my wife’s meal was cold
   

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2. C

   Charles

   Omaha

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Been to Kona a few times, I’ve always enjoyed it. This time seemed kinda bland. We ordered the Las Vegas roll and it had a bland and boring taste to it. The biggest thing I gotta bring (forewarning, I’m kinda dumb and don’t know my meats very well and didn’t even notice until I went to eat my left overs) up is that I had ordered the NY Strip with the potato things, but I was given a ribeye with asparagus. It’s no big deal. I still ate it and it was hella tasty. Oh, I skipped over appetizers. Chicken Satay. Hands down the best in Omaha. 69 stars. My date ordered the chicken and shrimp fried rice. It was tasty! With no drinks, I was shocked to see a bill of $150. Will I be coming back? Absolutely. The atmosphere is nice and the waitstaff is top notch. Okay love you.
   

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3. H

   Heather :)

   Omaha

   1 review

   5.0

   1 review

   Dined on February 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Sydney was such a sweet attentive server! She even customized my drink exactly how I wanted and communicated with the bartender for me! It’s my first time here I will definitely be back!
   

   Kona Grill - OmahaResponded on February 5, 2025

   Thanks so much for leaving Sydney a review! Please come back and sit in her section again soon!
   

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4. T

   Tiffany

   Omaha

   24 reviews

   4.0

   24 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   We got the meatballs for a starter; absolutely delicious. Service was ok. Our server was gone for long periods of time. My husband’s dish was prepared incorrectly so we began looking around for our server. No sign of them so my husband began eating the dish - he requested the exclusion of one veggie and the dish came out with 2 other veggies missing as well. It was still good but incorrect. Once the server came by and heard the problem, a new dish was smade (to go). While not the servers fault, the remake took much longer than our original orders.
   

   Kona Grill - OmahaResponded on February 5, 2025

   We are sorry to hear about the dish being incorrect the first time around and the server not being in their section as often as they should. Thanks so much for coming in and leaving a review so we know how we may improve! Please come back in again soon!
   

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5. C

   Chris

   Washington DC

   3 reviews

   2.0

   3 reviews

   Dined on January 26, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Overpriced for average quality. Last visit for us.
   

   Kona Grill - OmahaResponded on February 5, 2025

   We are very sorry to see we weren't able to give you the experience you deserved. Please reach out to us at omaha at konagrill.com to let us know how we can better improve.
   

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6. A

   Adrian

   Omaha

   1 review

   1.0

   1 review

   Dined on January 26, 2025

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 5

   Dismissive staff when my wife and I arrived. Which came off extremely racist, because all of the white customers they interacted with prior to us speaking to them about our reservations were treated very warmly. The waitress was great, but those previously mentioned individuals (along with the mediocre and expensive food) ruined it. The drinks were actually good. No plans to ever return to this place.
   

   Kona Grill - OmahaResponded on February 5, 2025

   We are very sorry to hear about your experience. Please reach out to us at omaha at konagrill.com so we can hear more about your visit.
   

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7. B

   Brian

   Kansas City

   3 reviews

   2.0

   3 reviews

   Dined on January 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Took 10 min to get anyone to serve us. It was Super loud. Food was mediocre
   

   Kona Grill - OmahaResponded on January 16, 2025

   Thank you for letting us know so that we may improve. We apologize that you didn't receive the exceptional service you should have had and we hope you give us another try sometime soon.
   

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8. r

   rick

   Omaha

   59 reviews

   5.0

   59 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was very good, greeted, seated promptly. Server was not as attentive as he could have been, but did ok, seemed new. Food was awesome pot stickers , flatbread with chicken and combo of sushi and sashimi.
   

   Kona Grill - OmahaResponded on January 11, 2025

   Thanks so much for letting us know you enjoyed your experience! Hope to see you back in here soon!
   

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9. B

   Billy

   Omaha

   6 reviews

   3.0

   6 reviews

   Dined on January 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Food was fine...a little overpriced. Waiter was confused on several occasions. Didn't understand what a bacon cheeseburger was, even though it's on the menu. Thought they would have done something special when I told them it was my daughter's birth. Only response was you can order a dessert from the dessert menu. I'm not expecting anything free, but maybe an "oh that's awesome, happy birthday!", but nothing. What's the point of writing the occasion on the reservation if nothing is done to make is special? Not likely I'll be back.
   

   Kona Grill - OmahaResponded on January 7, 2025

   We are sorry to hear that we let you and your daughter down on her birthday. We do our best to ensure we make every experience exceptional and we are extremely sorry that we fell short during your visit. We hope you decide to come back and try us out again in the future. Hope your daughter was able to enjoy the rest of her birthday!
   

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10. D

    Debbie

    Omaha

    1 review

    5.0

    1 review

    Dined on January 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went to dine during happy hour and enjoyed many delicious appetizers and cocktails. Great variety, everything was delicious, service was excellent. Fun night… will be going back!! S
    

    Kona Grill - OmahaResponded on January 7, 2025

    Glad to hear that you were able to enjoy our happy hour! Hope to see you again soon!
    

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