LB Steak - Santana Row

Review summary

1. J

   Judy

   San Francisco

   56 reviews

   5.0

   56 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food & service! Steaks were perfect as was the twice baked potato! We will return.
   

   LB Steak - Santana RowResponded 4 days ago

   Hello Judy! Thank you for the amazing review! We're so glad you enjoyed the perfectly cooked steaks and the LB Potato. Outstanding food and service are what we aim for, and we can’t wait to welcome you back soon! Sincerely, LB Steak Team
   

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2. S

   Steven

   San Francisco

   4 reviews

   vip
   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve spent 3 consecutive Thanksgivings at LB and they never disappoint. Excellent food, great service, and a lively but not over noisy atmosphere. Perfect for a great holiday meal without the post-cleanup.
   

   LB Steak - Santana RowResponded 5 days ago

   Hello Steven! Thank you for choosing LB for your Thanksgiving celebrations year after year! We're honored to be a part of your holiday tradition. It's wonderful to hear you enjoy the food, service, and atmosphere each time. We look forward to welcoming you back for many more memorable meals. Happy holidays to you and your family Sincerely, LB Steak Team
   

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3. b

   brent

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service is really good and food is super awesome.
   

   LB Steak - Santana RowResponded 5 days ago

   Hello Brent! Thank you for your kind words! We're thrilled to hear you enjoyed the service and loved the food. We can’t wait to welcome you back for another awesome experience! Sincerely, LB Steak Team
   

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4. J

   Jenna

   Central Coast

   54 reviews

   vip
   5.0

   54 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Celebrating our anniversary, we had a great time. We requested a window table, but they directed us to a non-window table when we arrived. We let the host know it was our anniversary, and we asked for a window table during our reservations, and there were plenty of empty window tables. After discussing with the host, she sat us at a window table. We enjoyed delicious burgers. We were so grateful when they brought us a delicious dessert to celebrate our anniversary! It was a great evening.
   

   LB Steak - Santana RowResponded 2 days ago

   Dear Jenna, Thank you for celebrating your anniversary with us! We’re glad to hear you enjoyed the burgers and the special dessert to mark the occasion. We apologize for the initial mix-up with your table request, but we’re pleased we could accommodate you. Your feedback means a lot, and we’re honored to have been part of your special evening. We hope to welcome you back soon! Best regards, Chris Evans General Manager
   

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5. F

   Frank

   Houston

   23 reviews

   vip
   5.0

   23 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always an outstanding dining experience at LB. Food, service, atmosphere…always great.
   

   LB Steak - Santana RowResponded on November 24, 2024

   Thanks for visiting us, Frank! We're overjoyed to hear that you had an outstanding dining experience at LB Steak - Santana Row. Your kind words about our food, service, and atmosphere truly mean a lot to us. We're committed to providing an exceptional experience for all our guests and it's wonderful to know we hit the mark during your visit. We look forward to welcoming you back soon. Best LB Steak Team
   

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6. M

   Mario

   Denver

   11 reviews

   3.0

   11 reviews

   Dined on November 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   I ordered the New York strip, and it was very tasty. However, my companion ordered the pork chop and it was quite dry.
   

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7. N

   Nathan

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience:) The food was outstanding in flavor, the waiters were amazing and the environment was one I never experienced before
   

   LB Steak - Santana RowResponded on November 21, 2024

   Hello Nathan, Thank you for your wonderful review! We’re thrilled to hear you had such an amazing experience with us. It’s fantastic that you enjoyed the flavors of our dishes, our attentive service, and the unique ambiance. Your kind words mean so much to our team, and we can’t wait to welcome you back for another outstanding visit! Sincerely, LB Steak Team
   

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8. L

   Leonardo

   Portland

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience, our server Korrine was incredible! She was always attentive and offered great suggestions both on food and beverages. Definitely looking forward to dining at LB Steak soon.
   

   LB Steak - Santana RowResponded on November 24, 2024

   Hello Leonardo, Thank you for your fantastic review! We're thrilled to hear that you had a great dining experience at LB Steak - Santana Row. It's wonderful to know that our team's attentiveness and suggestions contributed to your positive experience. We're also delighted that you enjoyed our food and drinks. We can't wait to welcome you back for another delightful experience! Best wishes, LB Steak Team
   

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9. MC

   MehrnazC

   Los Angeles

   9 reviews

   vip
   4.0

   9 reviews

   Dined on November 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very delicious, service was good. But our table was combined of chairs and sofa. I have a back pain, sofa was very low compared to table hight and it was very uncomfortable. We could not stand up well at the end.
   

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   LB Steak - Santana RowResponded on November 21, 2024

   Hello MehranzC, Thank you for taking the time to share your feedback. We’re so glad you enjoyed the delicious food and appreciated the quality of service. However, we’re truly sorry to hear about the discomfort caused by the seating arrangement. Your comfort is incredibly important to us, and we’ll make sure to review this with our team to ensure a better experience in the future. Please don’t hesitate to let us know during your next visit so we can accommodate you with a more comfortable seating option. We hope to welcome you back soon! Sincerely, LB Steak Team
   

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10. N

    Nichole

    San Francisco

    7 reviews

    vip
    5.0

    7 reviews

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Acknowledged my son’s birthday with a nice notecard and dessert with a candle at the end of our meal. Also wrapped up the bones for our dog Posey in a nice container 😃
    

    LB Steak - Santana RowResponded on November 21, 2024

    Hello Nichole, Thank you for your kind review! 🎉 We’re so happy to have been part of your son’s birthday celebration and to add a little extra joy to your special occasion. It’s wonderful to hear you enjoyed the thoughtful touches, including the dessert and candle, and we’re glad Posey got a treat, too! 🐾 We hope to see you again soon for more memorable moments. Sincerely, LB Steak Team
    

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