LB Steak - Santana Row

Review summary

1. F

   Frank

   Houston

   22 reviews

   vip
   5.0

   22 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always an outstanding dining experience at LB. Food, service, atmosphere…always great.
   

   LB Steak - Santana RowResponded today

   Thanks for visiting us, Frank! We're overjoyed to hear that you had an outstanding dining experience at LB Steak - Santana Row. Your kind words about our food, service, and atmosphere truly mean a lot to us. We're committed to providing an exceptional experience for all our guests and it's wonderful to know we hit the mark during your visit. We look forward to welcoming you back soon. Best LB Steak Team
   

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2. N

   Nathan

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience:) The food was outstanding in flavor, the waiters were amazing and the environment was one I never experienced before
   

   LB Steak - Santana RowResponded 3 days ago

   Hello Nathan, Thank you for your wonderful review! We’re thrilled to hear you had such an amazing experience with us. It’s fantastic that you enjoyed the flavors of our dishes, our attentive service, and the unique ambiance. Your kind words mean so much to our team, and we can’t wait to welcome you back for another outstanding visit! Sincerely, LB Steak Team
   

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3. L

   Leonardo

   Portland

   2 reviews

   vip
   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience, our server Korrine was incredible! She was always attentive and offered great suggestions both on food and beverages. Definitely looking forward to dining at LB Steak soon.
   

   LB Steak - Santana RowResponded today

   Hello Leonardo, Thank you for your fantastic review! We're thrilled to hear that you had a great dining experience at LB Steak - Santana Row. It's wonderful to know that our team's attentiveness and suggestions contributed to your positive experience. We're also delighted that you enjoyed our food and drinks. We can't wait to welcome you back for another delightful experience! Best wishes, LB Steak Team
   

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4. MC

   MehrnazC

   Los Angeles

   9 reviews

   vip
   4.0

   9 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very delicious, service was good. But our table was combined of chairs and sofa. I have a back pain, sofa was very low compared to table hight and it was very uncomfortable. We could not stand up well at the end.
   

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   LB Steak - Santana RowResponded 3 days ago

   Hello MehranzC, Thank you for taking the time to share your feedback. We’re so glad you enjoyed the delicious food and appreciated the quality of service. However, we’re truly sorry to hear about the discomfort caused by the seating arrangement. Your comfort is incredibly important to us, and we’ll make sure to review this with our team to ensure a better experience in the future. Please don’t hesitate to let us know during your next visit so we can accommodate you with a more comfortable seating option. We hope to welcome you back soon! Sincerely, LB Steak Team
   

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5. N

   Nichole

   San Francisco

   7 reviews

   vip
   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Acknowledged my son’s birthday with a nice notecard and dessert with a candle at the end of our meal. Also wrapped up the bones for our dog Posey in a nice container 😃
   

   LB Steak - Santana RowResponded 3 days ago

   Hello Nichole, Thank you for your kind review! 🎉 We’re so happy to have been part of your son’s birthday celebration and to add a little extra joy to your special occasion. It’s wonderful to hear you enjoyed the thoughtful touches, including the dessert and candle, and we’re glad Posey got a treat, too! 🐾 We hope to see you again soon for more memorable moments. Sincerely, LB Steak Team
   

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6. E

   Eric

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rib Eye was fantastic and the brussel sprouts were top notch.
   

   LB Steak - Santana RowResponded 5 days ago

   Hello Eric, Thank you for the fantastic review! We're thrilled to hear you loved the Rib Eye and the brussels sprouts. Your kind words mean a lot to us, and we can’t wait to serve you again soon! Sincerely, LB Steak Team
   

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7. C

   Casey

   Boise

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was fine. A bit overpriced on the sides and wine, but the steaks were reasonable. The 5% mandatory cost of living fee is stupid though. Pay a living wage and that wouldn’t be an issue. Otherwise, I enjoyed it.
   

   LB Steak - Santana RowResponded 5 days ago

   Hello Casey, Thank you for your honest feedback! We're glad to hear you enjoyed the steaks and overall experience, though we appreciate your thoughts on pricing and the cost-of-living fee. Your input is valuable as we continuously strive to provide the best dining experience for our guests. We hope to welcome you back again soon! Sincerely, LB Steak Team
   

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8. C

   Camille

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My whole experience was great! even though, we had a reservation and still had to wait, I was just excited to eat my tomahawk steak!
   

   LB Steak - Santana RowResponded 5 days ago

   Hello Camille, Thank you so much for your wonderful review! We're glad to hear your experience was great despite the wait, and we’re thrilled you enjoyed the tomahawk steak. Your patience and excitement mean the world to us, and we look forward to welcoming you back again soon! Sincerely, LB Steak Team
   

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9. l

   lizshea

   San Francisco

   6 reviews

   vip
   2.0

   6 reviews

   Dined on November 14, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Disappointed. Service was subpar. Forgot my soup spoon and literally took 5 minutes to flag down someone (actually the girl from the front desk) to get a spoon. Our table was in the back of the restaurant and basically forgotten. Glass of wine ordered with the appetizer was not delivered to the table until our meal had ended and by that time we sent it away. Food quality was not what we had hoped it would be. There are better options for a steak dinner.
   

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10. S

    Sabrina

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always outstanding food, ambiance and service. LB is a go-to for family birthdays and anniversary’s!
    

    LB Steak - Santana RowResponded 6 days ago

    Hello SabrinaR, Thank you for your glowing review! We're thrilled to hear that LB Steak - Santana Row is your go-to for special occasions like birthdays and anniversaries. It's wonderful to know that you enjoy our food, ambiance, and service. We strive to make every visit memorable and it sounds like we are succeeding with you. We appreciate your support and look forward to welcoming you back soon! LB Steak - Santana Row, The Management Team.
    

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