Left Bank Menlo Park

Review summary

1. J

   Jeff or Lovinda

   San Francisco

   48 reviews

   vip
   4.0

   48 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and a classic French-inspired menu.
   

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2. g

   george

   San Francisco

   6 reviews

   vip
   2.0

   6 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   If this rant saves someone a visit to this terrible Left Bank, I’m glad I wrote it. Sunday brunch. Kids wanted but there no croque monsieur. And what, also NO french toast!?!? Something about not having bread??? Our nice Server is apologetic but has no clue why that is the case. Keeps leaving half way during our order to put the order into the kitchen… Indifferent manager comes over to explain - Basically cannot be bothered to buy or make it. Offers a pathetic ham and cheese on their in house bread instead. The benedict is served practically cold/lukewarm. Salads are underdressed. Boeuf Bourguignon is quite good but the salmon hash is the saddest lox on a mcdonald’s esque hash brown ever. Wines don’t come until the end of the meal - Server forgot. Definitely the worst of the two Left Banks I’ve been to. And I still tipped 20% because it’s the bay area. Go to Bistro vida next door.
   

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3. L

   Linda

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   It was busy though service was on the slow side in between courses. Wanted tor give us the check before our dessert came.
   

   Left Bank Menlo ParkResponded 4 days ago

   Hello LindaCA, Thank you for taking the time to leave us a review. We're glad to hear that you found our food to be of a satisfactory quality. We apologize for the delay in service you experienced between courses. We strive to provide the best service possible, and we'll certainly take your feedback into account to improve our service. We hope to see you again soon at Left Bank Menlo Park. Best wishes, Darvin Aragon General Manager
   

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4. M

   Marcela

   Austin

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   If a restaurant opens on a Holiday, management must make sure enough employees such up to work. More than 25 min for pre-fixed menu dessert. Completely forgot about us until I approached the greeter. The food was awful (plain simple salad, soup was cold, main entrees just ok, and apple pie with NO flavor at all) NOT worth the price… Mcdls should’ve been better
   

   Left Bank Menlo ParkResponded 4 days ago

   Hi Marcella, We're truly sorry to hear about your experience at Left Bank Menlo Park. It's disappointing to know that we fell short in providing you with the quality service we strive for. We appreciate your feedback and will certainly address this issue with our team. We're sorry that our dessert and food did not meet your expectations and that the apple pie did not have the flavor you were looking for. We will work on improving our service during the holiday season. We hope you'll give us another chance to serve you better in the future. Best, Left Bank Menlo Park Management Team
   

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5. D

   David

   Las Vegas

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We attended for the Thanksgiving Day as most of our family was out of state or out of country. First of all, the dining space was VERY cold, I was wearing 3 layers of clothing, had to keep my jacket on and still felt cold, does not make for a very good ambience. To show it wasn't just us, almost every other table people were still wearing jackets and at one a diner kept their gloves on. The menu was a 4 course set menu with choice of entree and desert. It also said items could be ordered a la carte. Neither of our party are big eaters, so we asked the waiter for a la carte pricing. He first said his handheld device only showed the total menu price and he didn't have access to the a la carte pricing. I asked if he could please find out and he seemed annoyed at the request. If the menu states a la carte the wait staff should know it, or at least not show displeasure at being asked to acquire it. Having ordered the Turkey entree and a pie dessert dish (a la carte), the two Turkey entrees arrived sans the Orange Cranberry relish the menu promised. Had to flag the waiter and request it. He bought one sauce serving boat for the two of us, we were among the first eating entrees, having gone a la carte and skipped the first two courses. So perhaps an early oversight. However observing all the turkey dishes served after ours, each plate had its own sauce boat. Other than all this the quality of food was good. Just a lot to consider around that.
   

   Left Bank Menlo ParkResponded 4 days ago

   Dear David, thank you for joining us on Thanksgiving Day and for sharing your detailed feedback. We’re truly sorry that your experience didn’t meet expectations. We’ll review our heating settings to ensure guests are more comfortable and address the concerns about staff preparedness with the a la carte menu. Additionally, we apologize for the oversight with the cranberry relish and appreciate your understanding as we improve. Your insights are valuable and help us enhance future dining experiences. We hope to welcome you back for a better visit soon. Best regards, Darvin Aragon Left Bank Menlo Park Brasserie
   

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6. M

   Monica

   Singapore

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner and my sole was one of the best I've had
   

   Left Bank Menlo ParkResponded 4 days ago

   Thanks for the feedback, Monica! We're thrilled to hear that you enjoyed your dinner at Left Bank Menlo Park. It's great to know that our sole dish made a positive impression on you. We strive to provide excellent food and service, and your ratings are a testament to our efforts. We appreciate your feedback and look forward to serving you again soon. Best wishes, Darvin Aragon General Manager
   

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7. C

   Charles

   San Francisco

   17 reviews

   vip
   5.0

   17 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   Beef Bourginon and onion soup and fondue excellent. Chocolate fondant cake served cold not warm as usual. Also this dessert used to come with ice cream. Server did not provide list of specials or ask if we wanted dessert or coffee prior to bringing check. Nice ambience as usual.
   

   Left Bank Menlo ParkResponded on November 27, 2024

   Thanks for the feedback, Charles! We're thrilled to hear that you enjoyed our Beef Bourguignon, onion soup, and chocolate fondant cake. We're sorry for any shortcomings with our desserts and service. We strive to provide a warm and welcoming experience to all our guests and we're sorry if we fell short this time. Your feedback is invaluable and will help us improve. We hope to serve you again soon. Best, The Management Team at Left Bank Menlo Park
   

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8. p

   paul

   Hawaii

   41 reviews

   vip
   5.0

   41 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thoroughly enjoyable with excellent food and ambiance. The waiter was excellent; great service while not hovering. My birthday announcement in Open Table was ignored and the music, a delightful surprise on a Thursday night, was a bit too loud. Can’t wait to return.
   

   Left Bank Menlo ParkResponded on November 24, 2024

   Hi paul, We're delighted to hear that you had a thoroughly enjoyable experience at Left Bank Menlo Park. It's fantastic to know that you enjoyed our food and ambiance as well. We always strive to provide excellent service and we're glad we hit the mark for you. We apologize if you felt the music was a bit too loud. We'll definitely take note of your feedback to make sure it doesn't happen again. We look forward to welcoming you back soon for another delightful surprise. Best regards, The Management Team
   

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9. M

   MARY

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was excellent. Only complaint was the music - nor French and too loud.
   

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   Left Bank Menlo ParkResponded on November 24, 2024

   Hey Mary, thank you for taking the time to share your experience at Left Bank Menlo Park. We're thrilled to hear that you enjoyed our food and service. We're sorry to hear that the music was too loud for your taste. We'll certainly take your feedback into consideration as we continuously strive to improve our guests' experiences. We hope to see you again soon! Best regards, The Management Team
   

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10. M

    Michelle

    San Francisco

    53 reviews

    vip
    5.0

    53 reviews

    Dined on November 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We ate really early on a Sunday so noise level is hard to judge. The cheese fondue was good, we hadn’t had one in a long time. The French onion soup was delicious, nice and cheesy, lots of onions and great broth. The F O burger was the best burger I’ve had in a long time. I asked for a cocktail that was on OpenTable’s Left Bank menu. The restaurant didn’t offer that cocktail but the bartender made it for me anyway. That is service above and beyond.
    

    Left Bank Menlo ParkResponded on November 19, 2024

    Thanks for the review, MichelleC! We're delighted to hear that you enjoyed your meal at Left Bank Menlo Park, especially the Fondue, Soup, and Burger. We strive to provide a great experience for our guests, and we're glad we could make your evening extra special. We're sorry for any confusion about our cocktail menu, but we appreciate your understanding. We look forward to welcoming you back soon! Best wishes, Darvin Aragon General Manager.
    

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