Left Bank Menlo Park

Review summary

1. J

   Jo Ann

   San Francisco

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The steak was overdone despite our request for medium well but was immediately replaced. We asked for milk or cream and coffee and server said they don’t have cream or milk. Otherwise everything was good.
   

   Left Bank Menlo ParkResponded 3 days ago

   Hi Jo Ann, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed the food and service at Left Bank Menlo Park. We apologize for the overcooked steak and the missing cream and milk. We always aim to deliver the best quality and service to our guests and we're sorry if we fell short this time. Your feedback is valuable and will be used to improve our service. We hope to have the opportunity to serve you again soon. Best Regards, The Management Team
   

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2. M

   Maryam

   Los Angeles

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   The waiter refused to get me a hot coffee and claimed that how their coffee maker makes coffee “COLD…”
   

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3. H

   Herman

   San Francisco

   18 reviews

   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fun dinning experience. The bar was lovely and decor well done. The live band was playing during the dinner for four on Friday, 12/20. The cocktails, beer, and wine selection were nice, appetizers tasty, and the mains were well prepared and portioned.
   

   Left Bank Menlo ParkResponded 5 days ago

   Hello Herman, Thank you for your wonderful review and for rating us so highly! We're thrilled to hear that you enjoyed our live band and our bar area. We're glad you found our cocktails, beer, and wine selection to your liking. We're also glad to know that you found our appetizers tasty and our mains well prepared. We strive to provide an enjoyable dining experience for all our guests. We look forward to serving you again soon. Best wishes, Darvin Aragon General Manager
   

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4. R

   Rachel

   San Francisco

   24 reviews

   5.0

   24 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We really like this place, the food is good and the service is on point. The two times that we ate here there was a party upstairs so it was a little noisy but overall a really good experience.
   

   Left Bank Menlo ParkResponded on December 18, 2024

   Thanks for the review, Rachel! We're thrilled to hear that you enjoyed your experience at Left Bank Menlo Park. It's great to know that our food and service met your expectations. We're sorry about the noise, but glad that you still had a good time regardless. We look forward to serving you again soon. Best wishes, Darvin Aragon General Manager
   

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5. l

   lynn

   VIP

   San Francisco

   44 reviews

   2.0

   44 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   What a disaster! We went to an early dinner, so it was not yet crowded for a Friday night. Our waiter seemed eager to please but was not very experienced. He brought my husband's soup before we even received our cocktails. We never got the bread we ordered. The sole was so overcooked that it was literally mush. First time that I've sent a dish back to the kitchen. I asked for soup., thinking that the waiter would explain the issue in the kitchen and bring it quickly. My husband was finished with his meal before I got it. When I asked the waiter why it took so long, he suggested that we not dine on the weekend. On the plus side, their French onion soup is always delicious, and my husband enjoyed the beet salad. The music was also great, but overall, a disappointing meal. I understand that restaurants are having a tough time these days, but for a restaurant that has been around a long time, we expected much better.
   

   Left Bank Menlo ParkResponded on December 9, 2024

   Dear Lynn, Thank you for your candid feedback. I'm sincerely sorry your experience fell short of expectations. It's clear we missed the mark in several areas — from timing of dishes to the quality of your meal — and I deeply apologize for these lapses. While I’m glad to hear you enjoyed the French onion soup, that doesn’t make up for the other shortcomings you encountered. We’re committed to improving and will address these issues with our team immediately. We truly value your loyalty and would appreciate the chance to provide you with a better experience in the future. Warm regards, Darvin Aragon General Manager, Left Bank Menlo Park
   

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6. K

   Katya

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great job my party enjoyed the food and the live music.
   

   Left Bank Menlo ParkResponded on December 9, 2024

   Dear Katya, Thank you for leaving a review. I'm thrilled you enjoyed your time with us and look forward to welcoming you back in the near future. Best wishes, Darvin Aragon General Manager
   

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7. T

   Tim

   Philadelphia

   1 review

   3.0

   1 review

   Dined on December 6, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Table service was very slow, and we arrived early before the restaurant was busy.
   

   Left Bank Menlo ParkResponded on December 11, 2024

   Thanks for the feedback. We're sorry to hear about your experience with our service. We strive to provide a seamless dining experience, and we apologize if we fell short this time. Your feedback is important to us, and we will certainly take it into account as we continuously work to improve. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Left Bank Menlo Park Management Team.
   

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8. S

   Susan

   San Francisco

   16 reviews

   4.0

   16 reviews

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The beef stew was very good, the duck was good, but cold. The service started out slow but got better.
   

   Left Bank Menlo ParkResponded on December 6, 2024

   Thank you for sharing your feedback! We’re so glad you enjoyed the beef stew and found the duck to your liking, though we’re sorry it was served cold. That’s definitely not the standard we strive for, and we’ll address this with our kitchen team to ensure all dishes are served at the perfect temperature. We appreciate your patience with the service, and we’re happy to hear it improved as your visit went on. We’ll continue working on providing a more seamless experience from start to finish. We hope you’ll give us another chance to provide an even better experience next time.
   

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9. J

   Jeff or Lovinda

   VIP

   San Francisco

   48 reviews

   4.0

   48 reviews

   Dined on December 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and a classic French-inspired menu.
   

   Left Bank Menlo ParkResponded on December 5, 2024

   Dear Guests, Thank you for your feedback and for recognizing Carlos’ excellent service—it means a lot to us. I’m sorry to hear the onion soup and cheeseburger didn’t meet your expectations, and I appreciate your note about the drink pricing and pours. Your insights are valuable, and I’ll share them with our team as we strive to improve. We hope to have the opportunity to provide a better experience on your next visit. Best regards, Darvin Aragon General Manager Left Bank Menlo Park
   

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10. g

    george

    VIP

    San Francisco

    6 reviews

    2.0

    6 reviews

    Dined on December 1, 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3

    If this rant saves someone a visit to this terrible Left Bank, I’m glad I wrote it. Sunday brunch. Kids wanted but there no croque monsieur. And what, also NO french toast!?!? Something about not having bread??? Our nice Server is apologetic but has no clue why that is the case. Keeps leaving half way during our order to put the order into the kitchen… Indifferent manager comes over to explain - Basically cannot be bothered to buy or make it. Offers a pathetic ham and cheese on their in house bread instead. The benedict is served practically cold/lukewarm. Salads are underdressed. Boeuf Bourguignon is quite good but the salmon hash is the saddest lox on a mcdonald’s esque hash brown ever. Wines don’t come until the end of the meal - Server forgot. Definitely the worst of the two Left Banks I’ve been to. And I still tipped 20% because it’s the bay area. Go to Bistro vida next door.
    

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