Left Bank Santana Row

Review summary

1. S

   Sean

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I always enjoy coming to Left Bank at Santana Row for a nices hot meal that is delicious. Unfortunately, this wasn't the case last night. Our food was tough, cold, and bland. This is not the usual experience I have had with this restaurant, so maybe it was just a rough night. These were also signature dishes, so I was shocked and surprised.
   

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2. l

   lou

   San Francisco

   12 reviews

   vip
   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Sunday brunch menu was good. The French toast and French Ham omelet are perennial favorites.
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for your fantastic review! We’re thrilled you enjoyed our Sunday brunch menu and that the French Toast and French Ham Omelet hit the spot—they’re definitely crowd favorites! We look forward to welcoming you back for more delicious brunches soon.
   

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3. J

   John

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   They were able to seat us earlier by a half an hour which was great, the food was tasty but the pork chop was gristly, service was a little slow, especially trying to pay.
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for your feedback! We're glad we could seat you early and that you enjoyed the tasty food—but sorry the pork chop didn’t quite hit the mark and the service was slower than it should have been. We’ll work on stepping up our game and hope you’ll come back soon for a smoother, even more delicious experience!
   

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4. m

   michele

   San Francisco

   98 reviews

   vip
   3.0

   98 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was delicious as usual...and our main server was very friendly and attentive...
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for your feedback and for dining with us! We’re thrilled you enjoyed the food and attentive service from your main server. However, we’re sorry that the pacing of your meal and the overly fast-paced vibe affected your experience. We aim to provide a relaxing atmosphere and will address this with our team to ensure a more balanced pace. We hope to welcome you back for a more enjoyable and relaxed dining experience soon!
   

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5. U

   Uladzislau

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great team event. All the food was delicious and the service was prompt and attentive to details.
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for the wonderful review! We’re so glad to hear that your team event was a success and that the food and service exceeded expectations. It’s always our goal to provide delicious meals and attentive service, and we’re thrilled we could help make your event memorable. We look forward to hosting you again soon!
   

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6. P

   Paul

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Great ambience. Server was attentive and timely.
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for your kind review! We’re thrilled you had a great experience and enjoyed the ambience, attentive service, and overall visit. Your feedback means a lot to us, and we hope to welcome you back soon for another memorable evening!
   

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7. C

   Chris

   San Francisco

   2 reviews

   vip
   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Nice restaurant but poor service. The food is very tasty, reasonably priced, and in a charming restaurant. Unfortunately the service has much to be desired. Our order was missing items and our waiter did not come by our table for us to flag to him until our meal was complete. After ordering coffees in substitute or a dessert 20 minutes passed before we were able to inquire with our waiter. It seems as if they had forgotten our order as the coffees came to us almost instantly. It was a disappointing experience as we were entertaining a client and the experience soured the event.
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for taking the time to share your feedback. We’re glad you enjoyed the food and the charm of our restaurant, but we deeply apologize for the service issues you encountered. Missing items, long delays, and lack of attention are unacceptable, especially when entertaining a client. Your experience is certainly not the level of service we aim to provide, and we will address these concerns with our team to improve. We hope you’ll give us another chance to provide the excellent service you deserve and are available for any additional feedback if you'd like to reach out to us directly.
   

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8. J

   Jen

   San Francisco

   17 reviews

   vip
   5.0

   17 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun and delicious lunch during the festive month of December. Immediately greeted by the friendly hostess and shown to our table. Love Left Bank especially during this time of year. The food is delicious and comforting and just feels special. Our server who called himself "Old School" was a delight and made the whole meal that much more fun. Oysters, champagne, fish special then on to dessert and coffee. Loved it all Left Bank never disappoints
   

   Left Bank Santana RowResponded 6 days ago

   Thank you for your wonderful review! We’re thrilled you enjoyed your festive lunch at Left Bank, from the warm welcome to the delicious food and fun service. Our “Old School” server will be delighted to know he made your experience extra special! We’re grateful for your kind words and look forward to welcoming you back soon.
   

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9. r

   robert

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a great time celebrating my son‘s birthday. Great food and good service. Really appreciated You keeping us a booth in the bar as requested and the birthday dessert was a lovely surprise and deeply appreciated.
   

   Left Bank Santana RowResponded 6 days ago

   We’re so glad to hear your son’s birthday celebration was a hit! So happy to hear that the food, service, and little birthday surprise made the day even more special. We’re happy to keep the booth reserved just for you—every day deserves VIP treatment!
   

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10. M

    Mary Kay

    Central Coast

    10 reviews

    5.0

    10 reviews

    Dined on December 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    From the maitre d' to the server to the food, all were excellent. A nice menu selection, they easily accommodated a dietary restriction and top notch service all the way.
    

    Left Bank Santana RowResponded 6 days ago

    Thank you for your wonderful review! We’re thrilled to hear that everything from the maitre d' to the server, and of course the food, exceeded your expectations. We’re happy we could accommodate your dietary restriction and provide top-notch service throughout your experience. We look forward to welcoming you back for another exceptional visit!
    

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