Level 2 Steakhouse

Review summary

1. OT

   OpenTable Diner

   Indiana

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was excellent. Great staff, atmosphere and excellent food. Definitely will return for another diner.
   

   Level 2 SteakhouseResponded 6 days ago

   Hi, Anonymous. Thank you so much!
   

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2. A

   Aaron

   Lake of the Ozarks

   1 review

   5.0

   1 review

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We want to give a huge thank you to the staff at Level 2! The food and service are always amazing. But this trip was above and beyond. Payton and Jason helped make our anniversary night one I’ll never forget. They helped my fiancé surprise me with an unbelievable ring at dessert with a bottle of champagne. Thank you so much for helping make the best memory!
   

   Level 2 SteakhouseResponded on February 24, 2025

   Hi, Aaron. Thank you so much 😊
   

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3. K

   Kelly

   Springfield

   1 review

   5.0

   1 review

   Dined on February 21, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The ambiance was amazing! The food was good, just like other fine dining. I had the salmon, which was good, and my husband had the waygu, which was a slab of meat instead of the usual thicker cut. Everything had good flavor.
   

   Level 2 SteakhouseResponded on February 24, 2025

   Hi, Kelly. Thanks for taking the time to share your positive experience. We appreciate it!
   

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4. D

   Dick

   St. Louis

   2 reviews

   3.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Steak was good, date appetizer was good. The sides were not so good. Noodles and cheese I wouldn’t recommend , the tri color roasted carrots were not tricolors nor roasted, I wouldn’t recommend. Even if you make reservations , you still have you wait 20-30 mins for your table. Service was in and out and seemed short staffed, like wait staff was over booked. For the money, you are better off going to a regular steakhouse. Maybe on for a one time visit , but definitely not worth a second trip.
   

   Level 2 SteakhouseResponded on February 18, 2025

   Thank you for taking the time to share your detailed feedback. We're glad you enjoyed the steak and appetizer. However, we apologize for the disappointment with the sides and the wait time despite having a reservation. We also regret that the service wasn't up to our usual standards. Please know that we take all feedback seriously and will address these issues with our kitchen and service teams to improve our overall dining experience.
   

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5. K

   Kevin

   Springfield

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a special place! It is a mix of modern and traditional dining; a great atmosphere with a flair of food preparation and service not a common. Dress up a bit, enjoy!
   

   Level 2 SteakhouseResponded on February 17, 2025

   Hi, Kevin. We appreciate the kind words and are glad we could provide you with a positive experience!
   

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6. J

   Jason

   Kansas City

   1 review

   5.0

   1 review

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our first time there and everything was good and what we expected. It was also nice we got roses for the anniversary we were celebrating. Thanks
   

   Level 2 SteakhouseResponded on February 14, 2025

   Hi, Jason. Thanks for taking the time to share your positive experience. We appreciate it!
   

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7. M

   Michelle

   VIP

   Kansas City

   16 reviews

   4.0

   16 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   For anyone familiar with Level 2, a heads-up that they have changed the menu and removed the Level 2 salad (which was a reason to go there in and of itself) and the pick any 3 sides for one price, that were great to share with the table. For us, this removes items we ordered every time and is a big enough change that we will not go back. If you have never been and do not know what you are missing out on now, the food is good, and the atmosphere is good for a special occasion. I am extremely sad that they made these changes and hope in the future they revisit the decision.
   

   Level 2 SteakhouseResponded on February 11, 2025

   Hi, Michelle. Thanks for taking the time to share your positive experience. We appreciate it!
   

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8. S

   Shaun

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu and options. We had two appetizers and split an entree with two sides and an incredible butter cake dessert. All were delicious. Service was great!
   

   Level 2 SteakhouseResponded on February 10, 2025

   Hi, Shaun. Thank you so much!
   

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9. T

   Thaleia

   Fayetteville

   1 review

   2.0

   1 review

   Dined on February 8, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Took awhile to get our water and bread. Food took awhile also. I understand busy times. While our steaks were cooked how we wanted they also came out tough, charred, and weren’t hot. The mashed potatoes were great.
   

   Level 2 SteakhouseResponded on February 12, 2025

   We're concerned to hear about your experience and appreciate you taking the time to share your feedback. We strive to provide prompt service and high-quality meals, so we're disappointed to learn that we fell short during your visit. The issues you've mentioned are certainly not up to our standards. Please feel free to reach out to us at (417) 243-3433 to discuss your experience further. We would like the opportunity to address your concerns and make things right.
   

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10. L

    Lonnie

    Greensboro

    2 reviews

    4.0

    2 reviews

    Dined on February 1, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    In the 10 years we have been eating at Level 2 I had the worst ribeye steak. I’ve ever had there. After speaking with Matthew Horton I will definitely go back again, he went above and beyond to make it right.
    

    Level 2 SteakhouseResponded on February 4, 2025

    Hi, Lonnie. Thanks for taking the time to share your positive experience. We appreciate it!
    

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