Lockbox at 21c Hotel

Review summary

1. D

   Dan

   Greater Boston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great beginning to New Year’s Eve! Two bourbon flights, a delicious dinner and great service. The mushroom toast is a must! The high ceilings help keep the noise level low, so you can actually have a conversation.
   

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2. E

   Elizabeth

   VIP

   Cincinnati

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lockbox has the best food in Lexington imo!! Never disappoints!
   

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3. A

   Abby

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic as always! Chef Stephen and his team at 21c are the bees knees. Great service. You can't go to brunch here without having the banana brea. TRUST ME. Can't wait to go back.
   

   Lockbox at 21c HotelResponded 1 day ago

   Hi Abby! Thank you for the 5 stars and the recommendation! We appreciate you taking the time to share your experience at Lockbox with us and yes, the banana bread hits all the right notes in its symphony of flavors. We will be sure to let Chef Stephen and his team know about your experience and the generous comments you left. We hope to have another opportunity to welcome you back in the future. Sincerely, Lockbox
   

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4. T

   Tom

   VIP

   New Orleans

   49 reviews

   4.0

   49 reviews

   Dined on December 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The menu is limited but excellent. We had a a party of five. We ordered a lamb dish, a scallop dish (x2), a chicken dish, and gnocchi dish. All were excellent and beautiful presented. The cocktails were wonderful and the wine selection ample. We will be back.
   

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5. n

   nsb2323

   VIP

   Louisville

   15 reviews

   5.0

   15 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a really enjoyable evening at the Lockbox last night. Very comfortable seating in a peaceful, sophisticated environment. Wait staff was helpful and available as needed. I loved the variety and inventiveness of the menu…there’s something for everyone on the menu.
   

   Lockbox at 21c HotelResponded 5 days ago

   Hello nsb! Thank you for the 5 stars and for taking the time to leave a review about your Lockbox experience! I am pleased to read that you found our accommodations welcoming and our staff to be attentive and helpful. We put a lot of thought and time into our food and beverage menus. We keep a limited selection to ensure the freshest ingredients from our local farmers and purveyors. It brings me joy to know that there was something for everyone in your group. We hope to have another opportunity to welcome you back in our space in the future. Brian Walters Director of Food & Beverage 859-899-6880
   

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6. A

   Anne

   VIP

   Louisville

   16 reviews

   5.0

   16 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lockbox is consistently on point, offering fresh approaches to their curated menu! Our party enjoyed wonderfully prepared heirloom carrots, scallops, steak with Pom frites, and roasted chicken. We savored every morsel! Their cocktails and wine list accented our perfectly prepared dinner. Our visiting friends marvel about this delightful jewel in downtown Lexington, Ky. We love the ambiance, friendly staff, and top notch chefs!
   

   Lockbox at 21c HotelResponded 6 days ago

   Hi Anne! Thank you so much for the 5 stars! We really appreciate you taking time out of your day to leave such generous comments about your experience at Lockbox. I am a carrot nut, and our heirloom carrots are some of the best I've ever had anywhere. I'm glad you got to experience the effort and art that goes into our curated food and beverage menus. They are meant to match! Again, thank you for the kind words and we hope to have another opportunity to welcome you back in the future. Brian Walters Director of Food & Beverage
   

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7. E

   Embry

   VIP

   Louisville

   4 reviews

   5.0

   4 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the atmosphere here! The food is good, and the waitstaff are always helpful.
   

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8. M

   Marianne

   VIP

   Louisville

   76 reviews

   5.0

   76 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our late supper at Lockbox. Our server, Ross, was excellent and all of our cocktails and food was very good.
   

   Lockbox at 21c HotelResponded on December 2, 2024

   Hello Marianne! Thank you for the rating and your experience feedback about your experience at Lockbox! We love to read about server shoutouts and we will be sure to reward the appropriate parties. We hope to see you around again soon! Lockbox Team
   

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9. D

   Dawn

   Louisville

   7 reviews

   3.0

   7 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 1

   The food was delicious however, down fall of the day was the host and the service. Host ( male hostess) was rude and server was not the friendliest. Really made for an unpleasant experience.
   

   Lockbox at 21c HotelResponded on December 2, 2024

   Hello Dawn, Thank you for taking the time to leave a review about your experience at Lockbox. Our goal is to exceed expectations on all fronts and we apologize we fell short during your time with us. It's great to read that the food did its job, but it sounds like the experience with our staff left a bit to be desired. I would love to follow up with you to learn more about your experience as this is a great opportunity for coaching and follow-up with our team. I look forward to the opportunity to speak with you further so we can remedy the situation and invite you back into our space in the future. Best regards, Brian Walters Director of Food & Beverage 859.899.6880
   

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10. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was the first time we've ever eaten out on Thanksgiving. We were pleased with every aspect of our dinner and are so grateful for the service on this holiday.
    

    Lockbox at 21c HotelResponded on December 2, 2024

    Hello! Thank for the kind works, rating and recommendation! This was our 8th annual Thanksgiving meal and we are so happy to read that it was another success for our guests. We hope to have another opportunity to welcome you back in the future. Lockbox Team
    

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