Cielos

Review summary

1. L

   Lori

   VIP

   Tucson

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and delicious food. The outdoor patio area with the fireplaces is lovely and it's easy to hear your dining companions. Highly recommend. Our server was particularly kind and attentive.
   

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2. PD

   PDub

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great place - ambiance excellent, waiter/bartender Ben terrific, food really, really good and not expensive. Go there!
   

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3. C

   Carla

   Phoenix

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We truly enjoyed the delicious food, and the ambiance of the restaurant. The servers were so accommodating. That signature Margarita was great, too! Great place, we will be back!
   

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4. S

   Susan

   Minneapolis

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The trout was very good and my husband's meat loaf was outstanding (believe me, I never thought I would say that about meat loaf). Service very professional yet lighthearted; appreciated being offered a table indoors despite our outdoor reservation, as it was a little cool. Would go back.
   

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5. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Only pub bar available until 4 pm. Web page needs to be updated to reflect that. Burger was good though.
   

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6. A

   Alexis

   Tucson

   2 reviews

   1.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were excited to try this restaurant and could only get reservations (a month in advance by the way) the day after Valentine’s Day. We arrive to the restaurant and were told by the hostesses there was no inside seating available for 30 minutes, so we opted for outside seating and were promised a heater. No big deal. We were not greeted by the server for 20 minutes and once he came over to us he asked “Have you guys been helped yet?” Ummm noooo? So he says “okay what can I do for you” strange way to greet guests… so we tell him our drinks and dinner right away so that way we didn’t have to wait again for our dinner order. I also add in that we would like to request a heater please if they could find an extra. 10 minutes later he comes back and tells me they’re out of pasta…. Okay than, so I order the Tamale. At least 40 minutes goes by and we get our food. The food was delicious but we were very disappointed with the quality of service especially for a Valentine’s Date night out.
   

   CielosResponded on February 18, 2025

   Dear Alexis, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the food, but we sincerely apologize for the service shortcomings you experienced during your visit. It’s disappointing to learn that we missed the mark on such a special occasion. We understand the importance of timely service and a warm greeting. Your comments about the wait times and the mix-up with the heater and menu items will be addressed with our team to ensure we can improve in the future. We truly hope you will consider giving us another chance to provide you with the exceptional experience we strive for. Please contact me directly if you wish, as we would love the opportunity to make it right. Best Regards, Mike Iorio Food and Beverage Director Cielos Restaurant
   

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7. Q

   Quinlyn

   Tucson

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great drinks, great food, and great outdoor seating! There was a guitarist playing outside and the tables surrounded a fire! Will return!
   

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8. R

   Ronald

   Unspecified

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Valentines Day afternoon. Found us a very romantic spot. Bar lunch food was perfect with ever dish unique and top quality Good job by Wes or server.
   

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9. J

   Jan

   Phoenix

   9 reviews

   5.0

   9 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and services were excellent and it was warm enough outside to have the dining room window panels open. The Chef’s Board was huge and with wonderful selections; we took most of it home so we would have room for dinner. I had the pork chop—tender and delicious. My husband had the short rib appetizer with fries. It was the bargain of the evening, plenty for his dinner and delicious. Drinks are a bit pricey but good. We will come back again (and again).
   

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10. L

    Lynett

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was wonderful, and our waiter, Ben, was amazing. We ordered the troute and the tamale. Both were delicious. Highly recommend and will be back again.
    

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