Cielos

Review summary

1. S

   Stephanie

   VIP

   San Francisco

   33 reviews

   3.0

   33 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   We had been looking forward to a simple, well made meal. The Arugula Watermelon salad was good, but the Lamb Chops were way undercooked, and the Tamale was very doughy. They were gracious enough to comp the lamb, but it did put a damper on the evening. Our server was excellent (Amanda). We won’t be back.
   

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2. K

   Kendra

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   Made a 1430 reservation for Christmas Day. We arrived early 1408. We were asked if we wanted inside or out. We said inside. We went to the bar to wait. We had Long Island Ice Tea and a Grapefruit Cosmo. LOIT was excellent, Cosmo good but needed more sugar.. flavor. Table was not ready by 1430 realizing the buffet was only available until 1500. We were sat in some room alone, we took a look at the buffet and decided to not pay $79 per person was not worth it. Merry Christmas!
   

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3. A

   Ann

   VIP

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined in the beautiful courtyard and the tamale was one of the best I’ve ever had. Good jazz combo made for great dinner.
   

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4. M

   Michael

   Orlando

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleace was great but there was a lot of noise coming from one table but we got thru it. Food was great and service was great. Would go again and tell my friends about the place.
   

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5. M

   Mary

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, food, and drinks! Sat outside by fireplace - so comfortable on a cool night.
   

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6. J

   James

   Tucson

   6 reviews

   5.0

   6 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great. Nice band playing but not too loud to enjoy family dinner.
   

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7. S

   Susanna

   San Francisco

   1 review

   2.0

   1 review

   Dined on November 28, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   We had reservations for the Thanksgiving buffet - we encountered the following: pros: Pleasant staff Fast seating Cons: They ran out of many dishes, including roast TURKEY on Thanksgiving! The whole point of coming to a Thanksgiving buffet. Many dishes were picked over and not refilled. Anyone seated for the final 1-2 hours of the reservation only buffet did not have a full buffet by any stretch. Ran out of most desserts Tablecloth was super dirty- stained and spilled food. Had to ask waiter about it who covered food/stains with a napkin This was our first time at Cielos. Maybe regular offerings are better but the Thanksgiving buffet was pretty much a “fail” for us.
   

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8. M

   Monica

   Tucson

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Seemed like Cielos overdid it with the tables making it overcrowded and getting bumped by other guests Had to walk around to find waiter/waitresses for water. Also got charged an extra $50. Your chef is spectacular but greedy ness is not the answer
   

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9. D

   Dorothy

   Phoenix

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Dined here on Thanksgiving at their beautiful buffet which ran from 11 to 3. However, when we arrived at 2 there was no turkey, no salmon, no cheesecake, and there were about two servings left of potatoes and green chile casserole. The staff worked their tails off to replace all but the turkey but it seems like they overbooked the meal. I had to leave my table and pick up my my cocktail that had been waiting at the bar for minutes as the servers were very busy. This review would probably have received 5 stars had we arrived earlier. The food tasted delicious but because I scraped most of it out of nearly empty bins, it didn’t represent the $79 price. On any other night, we love Cielo’s and especially love their delightful hotel.
   

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10. C

    Christina

    Tucson

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very friendly and attentive staff. The staff was knowledgeable about wine choices and supportive about acquainting us with the beautiful and comfortable environment. Especially enjoyed the calm ambience and frequent show of smiles from the staff. The food was excellent. We enjoyed not being overwhelmed by too many choices as this has been something we frequented at Thanksgiving Dinner buffets in Santa Cruz CA. More is not better. The quality of each food selection was fresh and bursting with flavor while presented carefully. We tried all the meat items, including the salmon. Wonderful tasting we all agreed for all the meats and the salmon was amazing. Thank you Cielos for a wonderful tasting Thanksgiving dinner with an environment sustaining conversation and delicious tasting food.
    

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