Luminaria Restaurant & Patio

Review summary

1. C

   Christine

   Los Angeles

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   No structure to their serving system. Very chaotic. Our main dinner was served before the appetizer. The salad most likely came out of a bag. Preset menu yet they were out certain dessert items. They walked around the dining room with plates asking who ordered what item. WORST of all, I ordered a virgin cocktail and they brought me alcohol. This was just absolutely disappointing. There was no communication amongst their staff. The poor bartender was all alone and the poor waitresses were at the mercy of the disorderly management. Plus, everything took FOREVER. No refills on water because no one came around. Awful. Poor management. Sub par food.
   

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2. C

   Chris

   New Mexico

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Had to order the new years menu. Food was dry and bland. No sauce. No steak knife. Just bad warmed up food.
   

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3. J

   Jodie

   New Mexico

   13 reviews

   2.0

   13 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   It was 12/31, busy I know, but we were seated at 6:30 and left at 8:45 with our desserts to go because we had been waiting so long. It really took the fun out by waiting and waiting. It was a prefixed menue which usually helps staff get it out. Not to mention expensive. It took 2.5 hours to get served all 3 courses. The glaze on the steak was not visible. The scallops were good. A man next to us came over and asked if our steak was as horrific as his! It was nicely heated whereas many in sf are cold and drafty. Noise level was low til about the time we left at 8:45. I watched a man in charge keep circulating the room but he never asked about our service or even made eye contact. I could not figure what he was actually doing accept seeing there was no turn over at the tables and people waiting to be seated. Not doing this again for New Years or any prefixed menue night. They did give us $45 discount and our to go bag. It was also our anniv., and never noted as it was noted on our reservation
   

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4. s

   susan

   VIP

   Los Angeles

   28 reviews

   5.0

   28 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A perfect way to spend New Year’s Eve: in the charming, intimate space that is Luminaria! Wonderful service, excellent food — best value in town!
   

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5. B

   Bill

   VIP

   New Mexico

   16 reviews

   3.0

   16 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Of the four of us dining we all had an issue with our main courses - overcooked trout, dried out pork belly, and flavorless short ribs on a bed of gummy polenta.
   

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6. K

   Kathy

   Denver

   11 reviews

   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The evening started with our wonderful server, Candise. The kitchen helped adjust a menu item that was note perfect in size, flavor and presentation. Kudos to this customer friendly service. We shall return.
   

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7. M

   Myra

   Denver

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   In a word: “meh”. Not at all what I expected based on images and marketing. Juan, our server never made eye contact or introduced himself. I could read his name tag. Zero welcome. All employees walk around like donkeys on a trail -just doing a job. I could see them interact with others in the same manner. $15 for extremely salty 4 ounces of pozole. Croquettes are “interesting” attempt at southwest fusion. Red and green chile was burnt or old. Side of carrots some cooked. Others still hard. Mac n cheese was plain and needed salt. Tasted the flour roux and butter not cheese. Disappointing.
   

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8. P

   Paul

   Denver

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Great food. We had the venison chops. Outstanding cocktails. 5 stars!
   

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9. M

   Mark

   VIP

   San Francisco

   19 reviews

   3.0

   19 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   This is a decent restaurant experience at fine-dining prices. This place used to be amazing; now it's a bit ordinary. The staff members are great, but it's clear that their leadership has fallen down a few notches.
   

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10. t

    tony

    New Mexico

    2 reviews

    4.0

    2 reviews

    Dined on December 26, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    We had to wait about 30 mind due to staff shortages but the wait staff were excellent
    

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