Magpie

Review summary

1. J

   Jaz

   London4 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Last day of business before closing for refurb, I rarely visit this local as all past experiences have been poor in service, quality and ambience but wanted to show support. This refurb will need to do a whole lot more than just the decor to get me to return, substantial raining and common sense needs to be installed along with an updated menu
   

   MagpieResponded on March 6, 2025

   Hello, please accept my apologies for your last visit. I would really like to speak with you about not only the last one but also previous visits as this will help me to better understand what happened. Can you please give me a call on 07548 896 139 when you have a minute? Many thanks Ludvik
   

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2. NH

   NigelH

   Devon5 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food, service and ambience with a great river view!
   

   MagpieResponded on March 6, 2025

   Thank you so much ! Hope to see you soon again
   

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3. S

   Steve

   Birmingham3 reviews

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   When we arrived there was a guy virtually blocking the entrance who was drunk on the pavement. We snuck past asap but he was then led back into the pub so the first objective was sitting as far away from his party as possible but it wasn't a great start. Despite being only. 6.30pm the bar was noisy and just a tad intimidating while the staff seemed a bit overwhelmed. Our reserved table was in the middle of all the hustle and bustle so we asked to sit in a quieter area of the pub. Service was decent from then on but the waiter didn't seem confident and he was chaperoned by a waitress which doesn't fill you with confidence. Food was good but the wine by the glass price (Rioja) differed to the menu price. We didn't complain because we just wanted to leave, needless to say we chose to swerve dessert. I'm sure this pub is a different proposition in the summer due to it's riverside location but it's not for us.
   

   MagpieResponded on February 26, 2025

   Hello, thank you for the review - very sorry about your experience . Can you please contact me directly on via pub as i would like to get some more details about your visit? Many thanks and apologies again Kind regards Ludvik
   

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4. J

   Jo

   London2 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good food could have been hotter. Excellent service. Pub needs a bit of an update looking tired and run down.
   

   MagpieResponded on February 22, 2025

   Thank you so much for taking the time to write the review - we are actually having a full refurb in couple of weeks ! Hope to see you soon again ,please come to have a look what we done with the place
   

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5. N

   Nadine

   London2 reviews

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great atmosphere, great staff. Beef roast my best!
   

   MagpieResponded on February 22, 2025

   Thank you so much !!
   

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6. L

   Lydia

   London7 reviews

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely staff who can't do enough for you. The food here is fantastic.
   

   MagpieResponded on February 2, 2025

   Thank you so much for lovely review. We hope to see you soon again
   

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7. j

   julia

   Bedfordshire5 reviews

   5.0

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely pub, great atmosphere, friendly staff and the Sunday lunch was perfect.
   

   MagpieResponded on January 1, 2025

   Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. Hope to see you soon again
   

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8. N

   NIKKI

   Hampshire5 reviews

   1.0

   Dined on December 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Very disappointing Boxing Day experience. Food was awful, poor quality and cold. Staff were friendly which was the only bright spot!
   

   MagpieResponded on January 1, 2025

   Dear Nikki, I really appreciate your honest feedback, and it will definitely be taken on board. I'm sorry for the experience you've had, and I hope you'll give us another try as this is not our usual standard. I'd really like the opportunity to turnaround your experience. Please could you get in touch and ask for the manager when you've got a moment. 01932 782024.
   

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9. S

   Stephanie (shays mum)

   Surrey1 review

   2.0

   Dined on December 25, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Cannot fault the service and all the staff but the food was VERY disappointing! We have had Christmas Dinner here before which is why we returned but there was a big difference and for almost double the price. ! We had 1 x carrot 1x parsnip 2 x roast potatos 2 x turkey slices 1 x stuffing. We compared our plate with a photo we'd taken on a previous year and there was a huge difference!
   

   MagpieResponded on January 1, 2025

   Dear Stephanie, I really appreciate your honest feedback, and it will definitely be taken on board. I'm sorry for the experience you've had, and I hope you'll give us another try as this is not our usual standard. Thank you for contacting us directly too and will be in touch today to resolve this. Again many apologies for letting you down on very important day Kind regards Ludvik
   

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10. L

    Louise

    London2 reviews

    5.0

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really good food, good portions and lovely service.
    

    MagpieResponded on January 1, 2025

    Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team.
    

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