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Max Brenner - Union Square, New York, NY

Max Brenner - Union Square

4.2
4.2
8112 Reviews
$30 and under
Comfort Food

Make a reservation

2 people
7:00 p.m.
Booked 186 times today
  • Good for special occasions
  • Child-friendly
  • Good for groups
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Hours of Operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Phone number
    (646) 467-8803
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighbourhood
    Union Square
  • Cross Street
    Between 13th and 14th Streets
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 8,112 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4Service
  • 4Ambience
  • 3.9Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Max Brenner - Union Square is a chocolate lover's paradise with "delicious desserts" and unique offerings like the chocolate martini. Guests appreciate the "great service" and recommend it for family outings and special occasions. While some mentioned inconsistencies, the overall experience is often "amazing," making it a must-visit in NYC.

8,112 Reviews
  1. Janiliz

    New York City

    3 reviews

    1.0

    3 reviews

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 1
    The servers are amazing each time we go but unfortunately the reservations tonight was 1 out of 10 due to the freezing temperatures indoor.

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  2. Kathleen

    New York City

    2 reviews

    1.0

    2 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Wait time after being seated was far too long We were left without any guidance from wait staff when our food would arrive after 45 mins of waiting The staff were disorganized and stressed There is only one women’s bathroom for a large restaurant- we waited in a 15 minute line It’s 20 degrees in NYC now and the restaurant is cold

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  3. Nicole

    New York City

    1 review

    4.0

    1 review

    Dined 2 days ago

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3
    Very cold but still nice delicious food and ambiance

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  4. Taylor

    Cancun

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Good food, great hot chocolate, good sized portions

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  5. Stephane

    New York City

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 2
    Service très long et nous étions en plein courant d’air! On ne retiendra que l’excellent chocolat chaud…

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  6. Elin

    VIP

    New York City

    4 reviews

    3.0

    4 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Extremely busy, the waiter worked very hard to serve all his tables, but everything took a long time.

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  7. Ross

    New York City

    9 reviews

    2.0

    9 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 1
    We went three days before Christmas. The ground floor was freezing. Many guests had their coats on. They sat us upstairs which feels like an after thought. Its cramped, cold and impersonal. Seats by the window had a draft. The people sitting there before us asked to move and so did we. Felt like we were in a diner. Wish I picked somewhere else for the holidays.

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  8. Sonya

    Washington DC

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    The Deserts are great, but the savory food items (especially kids section, was meh.

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  9. Diane

    New York City

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Food was great, service was great. Portions were small, but average price for NYC. Restaurant was loud and crowded, tables very close together.

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  10. Olympia

    New York City

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 3
    My main issue was the food, I ordered a Caesar salad and lemon herb chicken and it was my second time eating at this restaurant. The first time I ordered the top sirloin well done with potatoes and the meat can medium well when I ordered well done and it was warm the mash potatoes were cold and I gave it a pass because it was busy my server was running back and forth and I wanted to be understanding and it wasn’t the right thing to do in retrospect because it seems so be a common practice now that I’ve come here again. Back to the recent visit my chicken it was very chewy and toward the end I couldnt chew the pieces of chicken I managed to cut with the steak knife and I had to use so much force just to cut through it. The quality of the food was underwhelming I did have a manager that came and discounted part of my meal which was thoughtful and I expressed my gratitude. I think it might’ve been oversight twice, I would like the kitchen to pay close attention to the food and how long it’s sitting out or frozen. I just had a slight stomachache and I’ll stay away from eating there for a while until the worry wears off. The chocolate drinks are pretty delicious so I’ll keep Stopping by for that at least.

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FAQs

Max Brenner - Union Square offers takeout which you can order by calling the restaurant at (646) 467-8803.

Max Brenner - Union Square is rated 4.2 stars by 8112 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 186 times today

Order delivery or takeout

Google Map for Max Brenner - Union Square

841 Broadway, New York, NY 10003

Additional information

  • Cross Street
    Between 13th and 14th Streets
  • Neighbourhood
    Union Square
  • Hours of Operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
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