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Max Brenner - Union Square, New York, NY

Max Brenner - Union Square

4.1
4.1
8129 Reviews
$30 and under
Comfort Food

Make a reservation

2 people
7:00 p.m.
Booked 100 times today
  • Good for special occasions
  • Good for groups
  • Child-friendly
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Hours of Operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Phone number
    (646) 467-8803
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighbourhood
    Union Square
  • Cross Street
    Between 13th and 14th Streets
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 8,129 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 3.9Service
  • 3.9Ambience
  • 3.9Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Max Brenner - Union Square is a chocolate lover's paradise with "delicious desserts" and unique offerings like the chocolate martini. Guests appreciate the "great service" and recommend it for family outings and special occasions. While some mentioned inconsistencies, the overall experience is often "amazing," making it a must-visit in NYC.

8,129 Reviews
  1. Jessica

    VIP

    New York City

    14 reviews

    3.0

    14 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    A bit disappointing. The service was poor. No one seemed to care. The food was just ok and didn’t come out hot. Kids chocolate pancakes were drizzled with white chocolate and not milk chocolate so was pretty disappointing all around.

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  2. Amanda

    San Diego

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food! Got the Dubai chocolate crepe it was VERY sweet! Next time I would ask for it with dark chocolate instead of milk chocolate. Also got the European sampler. It was so much fun! Our waiter was also awesome too!

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  3. Charleen

    Atlantic City

    1 review

    2.0

    1 review

    Dined 2 days ago

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    Party of 2adults 1 teen and 2 children. Cocktails served with 2 adult entrees, Kitchen got 3rd entree incorrect. Childs meal and beverage served last, well after 1st two entrees served. Childs hot chocolate served last. Order of meal totally disorganized. Expected more, especially with the high prices. Milkshakes very small.

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  4. Stephen

    Caribbean

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service and attention!! The food very delicious High recommended

    Is this helpful?

  5. Leonardo

    VIP

    Houston

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Bad food Bad service Bad place Never coming back

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  6. Altagracia

    New York City

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our experience was great our server Ian P. was amazing constantly making sure everything was good the food and the drinks were great👍😊 Overall an amazing experience with the family

    Is this helpful?

  7. Andres

    New York City

    6 reviews

    3.0

    6 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 4
    Food was good as always but I feel as though this place needs more servers to really personalize and give the customers a true NYC experience especially during the holiday season. Had to ask on several occasions for multiple things and that made my second experience to the restaurant not such a pleasant one.

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  8. jill

    New York City

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our first time to Max. Excellent experience. Service was good. Hostess aria was very welcoming and nice. We had apps and dessert. We chose fondue for dessert. It came with marshmallow burner. It was fun and something different.

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  9. Paola

    Toronto

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Despite having a reservation we still waited 30 minutes to be seated

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  10. Jessica

    New York City

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    The restaurant was very busy, which is expected this time of year. Our actual dinner came out quickly, my sandwich was decent, my daughter’s food was very cold. We asked for ketchup numerous times, and by the time we got it, we were done. We then waited 20 minutes for our fondue, and when it came out, they were so cold, you couldn’t bite into them. To the restaurants credit, they did credit us for most of the meal and apologized. We have visited this establishment many times and this was the first time that it wasn’t very good. It’s normally very delicious.

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FAQs

Max Brenner - Union Square offers takeout which you can order by calling the restaurant at (646) 467-8803.

Max Brenner - Union Square is rated 4.1 stars by 8129 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 100 times today

Order delivery or takeout

Google Map for Max Brenner - Union Square

841 Broadway, New York, NY 10003

Additional information

  • Cross Street
    Between 13th and 14th Streets
  • Neighbourhood
    Union Square
  • Hours of Operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
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  • Terms of Use
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