Milestones Grill + Bar - Niagara Falls

Review summary

1. D

   Dennis

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brittany our server was wonderful as was the view and the food was awesome!!!
   

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2. T

   Tracy

   Calgary

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We have been loyal patrons of Milestones in Burlington, which made our recent visit to their Niagara Falls location particularly disappointing. With plans to dine before the Gerry Dee show at OLG, we expected a familiar level of quality, but our experience fell short on several counts. Despite arriving slightly early for our 7:15 pm reservation and requesting a booth, it took about 10 minutes for our server to arrive—without the warm welcome we had come to expect. Her lack of attentiveness continued throughout the meal; she never checked in on our table, nor did she inquire if our dishes were to our liking, missing an opportunity to offer a personal touch that previously set the standard at Milestones. We ordered a variety of entrees based on our server’s recommendation. Regrettably, the suggestion turned out to be a major letdown: what was served resembled nothing more than chicken nuggets tossed in Sweet Thai chili sauce over subpar rice—lacking in both presentation and flavor. Additionally, our entrees took 45 minutes to arrive, which, when combined with the restaurant’s 1.5-hour table time limit, left us with barely enough time to enjoy our meal, let alone consider dessert. The Niagara Falls branch did not live up to our previous positive experiences at Milestones. For the premium pricing, we found the service and food quality severely lacking. Based on this experience, we will not be returning, nor can we in good conscience recommend this location to others. Fool me once!
   

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3. D

   Debi

   Toronto

   1 review

   5.0

   1 review

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and quite reasonably priced! Our server Julie was amazing, very friendly and was very quick to get what we asked for. Overall it was a great dining experience!
   

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4. A

   Amanda

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   I had the signature burger and it was terribly overcooked. The fries were small and hard, think oversized toothpicks. The restaurant was freezing so those thin little fries were cold in just a couple of minutes. The waitress checked with me after my food was delivered and she never returned. I waited and waited for her to come back. All around, just not a pleasant burger and fries for $30.
   

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5. M

   Michael

   Toronto

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Servers were incredibly apologetic over delays, drinks were delicious, food still came hot extraordinary work over a holiday known for it’s high volume of customer traffic-we will be coming again :)
   

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6. R

   Rory

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Waiter barely came over. I had a salad & empty plate sat on table almost till main course came. Establishment was not that busy at the time. The cut of meat had a lot of fat (filet) which I am not accustomed to from most other places I eat at. My wedge salad had brown leaves again not what I am accustomed too. We will not be returning. Overall way to expensive for what we got
   

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7. R

   Ron

   Toronto

   1 review

   5.0

   1 review

   Dined on February 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We went for their date night special and it was great. Limited menu for date night but enough selection to satisfy us fully.
   

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8. I

   Irene

   Toronto

   10 reviews

   5.0

   10 reviews

   Dined on February 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great view of the Falls. Food was very tasty and the server very friendly. We will definitely return!
   

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9. J

   Joshua

   Toronto

   1 review

   5.0

   1 review

   Dined on February 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful day night beautiful place and the staff were very friendly and nice 5/5 stars
   

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10. G

    Grace

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on February 9, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 1

    When my family arrived at the restaurant the women at the front desk greeted us warmly. The gentleman that seated us was also very kind. Our waitress Lee was both attentive and friendly throughout our meal. However the noise level was quite overwhelming! Children were running around shouting at the top of their lungs making it impossible to hear ourselves speak. The atmosphere in the restaurant felt more like a cafeteria than a dining experience. The food was ok and the price was fair for what we ordered. We’ve visited this location many times and have never been disappointed. As always the service was exceptional but the noise level made our dining experience less enjoyable.
    

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