Moshi Moshi Sushi

Review summary

1. J

   Jennifer

   Seattle

   8 reviews

   2.0

   8 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Our server was great as was the service but the food was subpar at best.
   

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2. M

   Meredith

   Seattle

   9 reviews

   vip
   5.0

   9 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great server, fast service, excellent food. Perfect post movie.
   

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3. C

   Craig

   Seattle

   1 review

   4.0

   1 review

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Entrees didn’t arrive even close to the same time. Some items we ordered seemed forgotten until we asked about them again.
   

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4. A

   Anika

   Seattle

   1 review

   3.0

   1 review

   Dined on November 9, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   The sushi is great, they have an extensive menu with options for all kinds of dietary restrictions and great cocktails. However, the service can be hit or miss and has not been great recently. I still love the restaurant but be aware that even with a reservation service is very slow and can be frustrating.
   

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5. OT

   OpenTable Diner

   Seattle

   1 review

   1.0

   1 review

   Dined on November 2, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was flat out awful. Server gave us the check and came back to double check it was correct not once but twice. We looked at the check and said wow figured it would’ve been more but the server double checked it so we gave our credit cards to split it 3 ways. When we got our cards back we were charged double compared to the check that was double checked by our server. I asked to speak to the manager who wasn’t empathic at all and did ABSOLUTELY nothing to fix her server mistake besides make excuse after excuse of why this happened. We would’ve totally been okay with receiving a higher charge if the server had owned up to her mistake instead of simply dropping the checks back off and running away. The manager kept telling us there was nothing she could do to make up for their mistake. I will not be going back here ever again. Service was terrible.
   

   Moshi Moshi SushiResponded on November 4, 2024

   We have tried calling multiple times to address this incident but you never responded. Your server did err and handed you the wrong bill (for less than half your meal). She was checking something else, not that you had the correct bill. When she realized and tried to explain you refused and demanded the manager. You never let the manager speak or explain, but berated her. She asked multiple times for an opportunity to speak and you kept talking over her. In 20+ years of experience she has never had a guest as rude or obnoxious as you. We even voided your payment so you could see the original balance, but you never listened. As a result you never actually paid for your bill and walked out on a $200 check. Our staff deserve to be treated respectfully. You are banned from our business.
   

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6. P

   Patricia

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on October 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely time! Food awesome and service great
   

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7. J

   Joseph

   Seattle

   8 reviews

   4.0

   8 reviews

   Dined on September 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was great! However, even though the restaurant was not crowded, I felt rushed my the wait staff. The food did makeup for that and I will return.
   

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8. R

   Robert

   Seattle

   1 review

   4.0

   1 review

   Dined on September 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was great and appropriately priced. Service was off but it appeared to be a coordination issue. Though we had reservation for two we were seated at a table for four so the server waited thinking we were waiting for others. Twice we were asked if others were coming. A food server brought food before original server brought drinks. Manager apparently not on floor solving problems.
   

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9. P

   Peter

   Orlando

   1 review

   5.0

   1 review

   Dined on September 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sat upstairs, service was amazing despite stairs. Good ambiance and food was delicious as usual
   

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10. D

    Douglas

    Seattle

    23 reviews

    vip
    5.0

    23 reviews

    Dined on September 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had lovely evening excellent food and service.
    

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