Nikai Sushi - Cheeca Lodge & Spa

Commentaires sur le restaurant Nikai Sushi - Cheeca Lodge & Spa de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Sam

   Orlando 3 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 5

   Food was killer, service was slow, ambiance was awesome. Classical musician playing some great tunes.
   

   Nikai Sushi - Cheeca Lodge & SpaA répondu aujourd'hui

   Thank you, Sam, for your feedback! We're thrilled to hear you enjoyed the food and ambiance, especially the classical music. We apologize for the slow service and will work on improving it. We hope to welcome you back for an even better experience next time! Best, Demelza Quinn
   

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2. KD

   KarenD

   Naples4 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Gary was a wonderful server. He recommended the seared tuna that was outstanding. Really unique and delicious desserts.
   

   Nikai Sushi - Cheeca Lodge & SpaA répondu aujourd'hui

   Karen, Thank you for the fantastic review! 🌟 We're delighted to hear that Gary provided wonderful service and that you enjoyed the outstanding seared tuna and unique desserts. We look forward to welcoming you back for another great dining experience! Sincerely, Demelza Quinn
   

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3. OT

   Client d'OpenTable

   Grand Boston10 commentaires

   4.0

   Y est allé il y a 3 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Dinner was wonderful! Our waiter, Gary, was excellent and the cocktails served up by Damien, fabulous. The sushi and setting both exceeded expectations.
   

   Nikai Sushi - Cheeca Lodge & SpaA répondu aujourd'hui

   Thank you for the fantastic review! 🌟 We're thrilled to hear that you had a wonderful dinner, including Gary's excellent service, and Damien's fabulous cocktails. We look forward to welcoming you back for another exceptional dining experience! Best, Demelza Quinn
   

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4. E

   Elisa VIP

   Naples12 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our server was professional and knowledgeable. She was very pleasant and added to our experience. Will done again!
   

   Nikai Sushi - Cheeca Lodge & SpaA répondu aujourd'hui

   Elisa, Thank you for the wonderful review! We're delighted to hear that your server was professional, knowledgeable, and added to your experience. We look forward to serving you again soon! Best, Demelza Quinn
   

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5. J

   John VIP

   Philadelphie 59 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   My wife and I had (2) rolls that were excellent. I have Celiac disease (food allergy) but they were able to create (2) rolls that were gluten free. We were also offered “surf & turf” special from the restaurant below so we split that. It was terrific.
   

   Nikai Sushi - Cheeca Lodge & SpaA répondu il y a 7 jours

   John, Thank you so much for your wonderful review! We're thrilled you and your wife enjoyed the rolls and the surf & turf special. We're especially delighted that we were able to accommodate your dietary distinction. Our team takes great pride in ensuring all our guests have a safe and enjoyable dining experience. We're also glad to hear that you found the surf & turf special terrific and that our server did a great job. We'll be sure to pass along your kind words. We truly appreciate your visit and hope to welcome you back again soon! Best, Demelza Quinn
   

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6. K

   Kelli

   San Diego5 commentaires

   5.0

   Y est allé le 2 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food was outstanding! Our server was very accommodating.
   

   Nikai Sushi - Cheeca Lodge & SpaA répondu le 4 mars 2025

   Thank you, Kelli, for your kind words! We’re thrilled to hear that you enjoyed the food and that our server was able to accommodate your needs. We look forward to serving you again soon! Best regards, Demelza Quinn
   

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7. C

   Carl

   Key West 1 commentaire

   5.0

   Y est allé le 27 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Amazing food. Amazing views. Live music, knowledgeable wait staff, and did I mention the food was absolutely wonderful? Only "complaint" is the wait time - it took longer than expected to get our food, but it was absolutely worth the wait. Overall a great experience, would definitely dine here again. Highly recommend the Dagwood roll.
   

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   Nikai Sushi - Cheeca Lodge & SpaA répondu le 28 février 2025

   Thank you, Carl, for your fantastic review! We’re delighted to hear you enjoyed the amazing food, views, live music, and service staff. We appreciate your patience with the wait time and are glad it was worth it. We look forward to welcoming you back and are thrilled you recommend the Dagwood roll! All the best, Demelza Quinn
   

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8. V

   Valerie VIP

   Chicago 44 commentaires

   5.0

   Y est allé le 22 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Delicious sushi options! Service was wonderful … our waiter tailored our rolls exactly as we liked. The avocado torch appetizer was the bomb… will be returning for that! Even the plum cake dessert was good.
   

   Nikai Sushi - Cheeca Lodge & SpaA répondu le 24 février 2025

   Valerie, Thank you for your fantastic five-star review! We’re thrilled that you enjoyed our sushi offerings and that our staff provided wonderful service. The avocado torch appetizer is indeed a favorite, and we’re glad you loved it! We can’t wait to welcome you back for another memorable dining experience. Sincerely, Demelza Quinn
   

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9. PJ

   PJSolo

   Grand Boston3 commentaires

   1.0

   Y est allé le 19 février 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   Waited 1:45 for food. Wasnt that great. Was my 17 years olds birthday as well and we all were starving
   

   Nikai Sushi - Cheeca Lodge & SpaA répondu il y a 7 jours

   PJSolo, We sincerely apologize for the extremely long wait you experienced during your recent visit. We understand that waiting 1 hour and 45 minutes for food is unacceptable, and we are truly sorry that it impacted your 17-year-old's birthday celebration. We are also disappointed that the food did not meet your expectations after such a long wait. We take your feedback seriously and will review our kitchen and service procedures to prevent similar issues from happening in the future. We would like to make it up to you. Please contact us directly so we can discuss how we can rectify this situation. We hope you will consider giving us another chance to provide you with the dining experience you deserve. Sincerely, Demelza Quinn
   

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10. J

    Jeff

    New York City7 commentaires

    1.0

    Y est allé le 19 février 2025

    1. Cote globale 1
    2. Nourriture 2
    3. Service 1
    4. Ambiance 1

    Wasn’t really the wait staffs fault but it was over an hour to get 2 rolls and they were not busy. Every customer was complaining. Most just left. Every restaurant at cheeca lodge is terribly staffed. Shame because it’s a nice resort really should be addressed.
    

    Nikai Sushi - Cheeca Lodge & SpaA répondu le 24 février 2025

    Jeff, Thank you for your feedback. We sincerely apologize for the long wait time you experienced and the inconvenience it caused. We understand your frustration and are committed to addressing these staffing issues to improve our service. Your comments are valuable to us, and we will work diligently to ensure a better experience for all our guests. We hope you will consider giving us another chance. Sincerely, Demelza Quinn
    

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