Peaks Restaurant

Review summary

1. MA

   MARQL

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was excellent service was just a tad inattentive and the steak was not what we would’ve expected for $58
   

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2. RB

   RhondaB

   New Orleans

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   First off we had a reservation and we got a not so good table. Apparently you don’t need a reservation. Just get there early and you can get the table you like. Had I been told that I would’ve been early. The food was good except our entrées were not hot. If the food had been hot, it probably would’ve been quite tasty. I think our server put our entrees’ in with our salads and appetizers, therefore being under heat lamps and came out not very hot. There was a very long wait between our appetizers and our entrée. She did not check on our table very often it didn’t appear that she was handling multiple tables. Maybe she was just new at her job. The ambience and the view from the restaurant where spectacular. I would probably not go back, but I’m glad I went once. Had the service been better and the food been hot, I would definitely go back.
   

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3. r

   rod

   VIP

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Setting, service and food quality were all very good, prices were high even for the high quality. As an example, $24 for a cocktail is higher than I have seen anywhere in the Coachella valley.
   

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4. S

   Sue

   VIP

   Chicago

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Magnificent view, very friendly waitress and great food! What more could we ask!
   

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5. J

   Jeff

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Iconic Palm Springs thing to do. Be sure to dress warm!
   

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6. J

   Jeff

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The burger was great, and the service was very good also!
   

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7. J

   Joshua

   Palm Springs

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The Bus Boy was acting as my server while my actual server was never around. The Bus boy and managers were the only redeemable quality of the experience. When approached, the server was rude and didn't care if he offended or not. The food was good but nothing too dream about. Pretty sure I will tell others to save their money if they ask me about it. My wife already made a YELP review and it doesn't fair as well as this one, since it is t the public and they need to know that the price and the service are not worth the cost in any way. Too bad, I thought your steaks were nice, but the chicken breast was dry and the mac and cheese had very little meat for the price. OH one last thing, the water tastes like the most horroble chlorinated tap crap I've ever had at a restaurant. Don't bother putting lemon in it to hide the fact that its tap water. A filter system is worth it, because the flavor comes through even in the tea.
   

   Peaks RestaurantResponded 3 days ago

   Thank you for your feedback regarding your recent experience. We apologize for the challenges you faced during your visit. It’s disappointing to learn that our service did not meet your expectations, and we will address your comments with our team to uphold our hospitality standards. While we are glad to hear you enjoyed some aspects of your meal, we regret that the chicken breast and mac and cheese fell short of your expectations. Your observation regarding the water quality is also noted, and we will consider your suggestion for a filtration system to enhance our guests' dining experience. We value your insights and hope to have the opportunity to serve you better in the future. Thank you for bringing these matters to our attention.
   

   1 person found this helpful

8. U

   Ulyses

   Orange County

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service from Sophia at Peaks Restaurant was five stars. She was a kind and attentive waiter. The atmosphere is quiet, so having a good conversation at the table is not a problem at all. I arrived for the lunch menu and my wife ordered a chicken sandwich with a salad on the side. I ordered the steak sandwich, as Sophia had recommended, and asked to have it cooked rare. Both sandwiches were very delicious. The ingredients used were fresh. I would definitely recommend this restaurant to anyone visiting the Aerial Tramway.
   

   Peaks RestaurantResponded 3 days ago

   Thank you for your exceptional review regarding your experience at Peaks Restaurant. We are pleased to learn that Sophia provided you with five-star service, characterized by her kindness and attentiveness. The tranquil atmosphere conducive to meaningful conversation is an aspect we prioritize. During your lunch visit, it was delightful to hear that your wife enjoyed the chicken sandwich with a side salad while you opted for the steak sandwich, as recommended by Sophia, cooked rare. We take pride in using fresh ingredients, and we are glad that both sandwiches met your expectations. We appreciate your recommendation of our establishment to those visiting the Aerial Tramway and look forward to serving you and your wife again in the future.
   

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9. M

   Mitzi

   VIP

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a new experience for a few. Everyone had sonething different so we could taste each other's meal for future reference. Quick seating with reservations. Service was quick food was yummy!!
   

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10. C

    Catherine

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We enjoyed our evening very much. It was a bit chilly. Dress appropriately and check the temperature.
    

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