Personas Patio + Restaurant + Lounge

Review summary

1. E

   Elizabeth

   Vancouver

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   I was on a wait list for a table for 4 because there were no reservations open. We arrived at 5pm. They seated us telling us they only had a table first 2 and they were solid booked up, but told us once the other 2 of our party arrived we can figure it out. They arrived at 6pm, they moved us to accommodate the 4 then they moved us again. We were there until 9:15 pm and it was not full, we could have stayed at the original seating arrangement without being moved two more times. Made no sense. The food was good but the experience was inconvenient and disruptive to say the least.
   

   Personas Patio + Restaurant + LoungeResponded 6 days ago

   Thank you for your feedback. We're glad to hear you enjoyed the food, but we're sorry to learn about the inconvenience you experienced with your seating. We aim to accommodate all our guests as best as we can, especially when dealing with high demand. It appears we didn't meet your expectations this time, and for that, we apologize. We appreciate your patience and hope you'll give us another chance to provide a better experience in the future.
   

   Is this helpful?

   Report
2. B

   Ben

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great for drinks dinner and dancing always a fun time
   

   Personas Patio + Restaurant + LoungeResponded 6 days ago

   Thank you for your kind words, Ben. We’re thrilled to hear you enjoyed your experience with us. We strive to provide a great atmosphere for drinks, dinner, and dancing, and we look forward to welcoming you back for another enjoyable visit.
   

   Is this helpful?

   Report
3. A

   Arlene

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on November 5, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service, a bit noisy, but being a sports bar type of restaurant, that is to be expected. What I chose on the menu, wasn't that great, but I have dined there before and I was, at that time, completely happy with my order.
   

   Personas Patio + Restaurant + LoungeResponded on November 10, 2024

   Thank you so much for your review Arlene! We're thrilled to hear that you enjoyed our service. We apologize for the noise level; it can get lively, especially during NFL games. We're sorry to hear that your recent menu choice didn't meet your expectations, but we're glad to know that you've had great experiences with us in the past. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
4. W

   Wah

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always good there. Friendly staff and good menu items.
   

   Personas Patio + Restaurant + LoungeResponded on November 10, 2024

   Thank you, Wah, for your kind words! We're delighted to hear that you always have a good time with us. Your support means a lot to us, and we look forward to serving you again soon!
   

   Is this helpful?

   Report
5. D

   Denise

   Vancouver

   4 reviews

   4.0

   4 reviews

   Dined on October 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   A bit non welcoming at first but our server was delightful after we were seated. Good value Thanksgiving Turkey dinner and tasty too!
   

   Personas Patio + Restaurant + LoungeResponded on October 19, 2024

   Thank you for your feedback! We’re glad to hear that you enjoyed the Thanksgiving Turkey dinner. We apologize for the initial experience, but we’re pleased to know that your server made your visit delightful. We hope to see you again soon!
   

   Is this helpful?

   Report
6. P

   Paulita

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance and service were excellent. We did the thanksgiving dinner special and it was delicious. The portions were good and everything tasted great, especially the mashed potato pastry. We were very full at the end of it. Would totally do this thanksgiving special again if they offered it next time.
   

   Personas Patio + Restaurant + LoungeResponded on October 19, 2024

   Thank you for your fantastic review! We’re thrilled you enjoyed the ambiance, service, and the Thanksgiving dinner special. We’re glad you left feeling satisfied and hope to see you again next Thanksgiving!
   

   Is this helpful?

   Report
7. G

   Gerald

   VIP

   Vancouver

   1 review

   5.0

   1 review

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to watch football juring the nfl season
   

   • 

   Personas Patio + Restaurant + LoungeResponded on October 19, 2024

   Thank you for your feedback! We're glad to hear you enjoy watching football with us. We look forward to seeing you again for more games!
   

   Is this helpful?

   Report
8. L

   Lexie

   Vancouver

   1 review

   4.0

   1 review

   Dined on October 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The $30 Thanksgiving dinner was well worth it. Very tasty and a piece of great pumpkin pie to finish it off.
   

   Personas Patio + Restaurant + LoungeResponded on October 19, 2024

   Thank you for your wonderful review! We're thrilled to hear that you found the Thanksgiving dinner to be well worth it and that you enjoyed the delicious pumpkin pie. We appreciate your feedback and hope to welcome you back soon!
   

   Is this helpful?

   Report
9. R

   Ralph

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on October 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We dine here quite a bit and it's always very good. However tonight the food was not as good as usual. Naked wings were very dry and skinny. The fries were very dry too. Otherwise our Host and Waiter was excellent. Will still be back regardless.
   

   Personas Patio + Restaurant + LoungeResponded on October 13, 2024

   Thank you for your feedback and for being a loyal guest Ralph. We're sorry to hear that the food did not meet your expectations this time, and we will work on improving. We're glad to know that your host and waiter provided excellent service. We appreciate your understanding and look forward to serving you next visit.
   

   Is this helpful?

   Report
10. j

    john

    New York City

    1 review

    5.0

    1 review

    Dined on October 6, 2024

    1. Overall 5
    2. Food 3
    3. Service 4
    4. Ambience 4

    Need football food, specials, nachos wings dry ribs ,  breakfast special
    

    Personas Patio + Restaurant + LoungeResponded on October 13, 2024

    Thank you for your review John! We appreciate your suggestions. We're always looking to improve our menu and will consider your feedback for the future. We hope to see you again soon!
    

    Is this helpful?

    Report