Play at The Broadmoor

Review summary

1. A

   Andrew

   Denver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   They were out of 7 of their menu items, including 2 that we ordered. The burgers were good, but the fries were dry and lukewarm. The tortilla chips for the nachos, were flavorless, and the toppings meager, leaving you with a mound of plain, tasteless chips. For a 5 star hotel, and for the prices they charge, the food and lack of selection, was disappointing at this particular restaurant.
   

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2. B

   Brittany

   Denver

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   We had hoped to bowl, but were informed upon arrival that we could not because we booked on Opentable. But Opentable is what the Broadmoor uses on their direct website. They said you must call or do so in peraon ans thwy were booked for next 3 hours. Our burgers were way overcooked and dry (we order medium rare-medium, they were well done no pink and hockey pucks). The food took a very long time to arrive at the table, 45 minutes from when we sat down. The server never checked on us or how the food came out and the meal for four (one of which was a child) was over $200. Asked if they validate parking, and they do not. I won't be back.
   

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3. W

   William

   Denver

   1 review

   4.0

   1 review

   Dined on December 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Broadmoor is a Colorado Springs gem, and a wonderful place to visit - especially during the holidays. BUT, even though we have stayed there, and dined there over 15 years, it is becoming unaffordable except for the very well to do. Sorry, but a $28 cheeseburger at the Play restaurant is just not reasonable.
   

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4. J

   Jackie

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   I’m never one to leave a review, however our food experience was so poor I feel it is necessary to comment. We were group of 5 and only one person in our group enjoyed their meal. Food was terrible and highly overpriced for the lack of quality. 
   

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5. J

   Jeanna

   VIP

   Las Vegas

   29 reviews

   5.0

   29 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a blast at Play. The drinks and crab Rangoon dip were delicious. There was just 2 of us so we bowled almost 3 games in our hour reservation. We will definitely be back.
   

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6. j

   jean

   Denver

   5 reviews

   4.0

   5 reviews

   Dined on December 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Enjoyed some bowling and then dinner at Play at the Broadmoor. The customer service was outstanding During bowling the fried cheese curds were superb and the cake batter shake was all my grandkids hoped for and more! Beware, though, things can get expensive quickly. We then had dinner at Play, the wagyu bacon burger did not disappoint, nor did the cherry cola bbque sandwich. A fun location for a special function.
   

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7. C

   Clay

   Denver

   1 review

   4.0

   1 review

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Perfect place for our first night, great food, played pool and watched some basketball.
   

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8. c

   corey

   Grand Rapids

   6 reviews

   5.0

   6 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good. We had nachos and wings. The servers were wonderful. Very energetic, polite and eager to help. The environment was very cozy and inviting. Price was slightly elevated but you got a lot and quality for the price. I was not expecting nor was I happy with the mandatorily built in 20% “hotel service charge”. We were a small party of two. Hopefully this fee goes away. All in all 6.5-7 / 10 (9 without the fee)
   

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9. J

   Josh

   Denver

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome service and food, loved the atmosphere and speedy service.
   

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10. B

    Bev

    Milwaukee

    2 reviews

    5.0

    2 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Loved eating at Play...the atmosphere is wonderful and service was great!
    

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