Belair House

Commentaires sur le restaurant Belair House de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jason

   Londres1 commentaire

   5.0

   Y est allé le 8 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great venue very good food looking forward to going back next time
   

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2. J

   Jennifer

   Londres2 commentaires

   5.0

   Y est allé le 6 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   A beautiful place to dine. They were kind, patient and accommodating. The service was wonderful and the food divine. We had Afternoon Tea and they supplied a box to take home as we could not finish it all. The Christmas decorations are elegant, the fire was lit and made it feel cosy. We are definitely going back.
   

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3. a

   andrew

   Londres19 commentaires

   1.0

   Y est allé le 3 novembre 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   I was booked for Sunday Roast but the evening before I received an email telling me the chef had an emergency and they would not be opening the restaurant the next day, so I can’t comment but I won’t be in a hurry to book again
   

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4. S

   Susan

   Londres1 commentaire

   5.0

   Y est allé le 6 octobre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Brilliant lunch in a calm atmosphere with excellent service. We will return as we are local
   

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5. C

   Carrie

   Londres2 commentaires

   2.0

   Y est allé le 15 septembre 2024

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 1

   Food was very average - even with a limited menu not all choices were available- certainly not worth the cost. It is a lovely building in a beautiful location and should be buzzing on a Sunday - but there was only one other table occupied while we were there and no atmosphere at all. Our waitress was very pleasant but overall not an experience that we will repeat
   

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6. F

   Frances

   Londres1 commentaire

   4.0

   Y est allé le 28 août 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Belair house has just re-opened and we were the only customers in the dining room - the service was excellent and food was good.
   

   Belair HouseA répondu le 30 août 2024

   Thank you for sharing your experience and spending your 21st anniversary with us! We are very thrilled to hear that the service was excellent. Hope to see you dine with us again.
   

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7. Ces commentaires ont été envoyés avant le 14 août 2024, soit avant le changement de gestion du restaurant.

8. OT

   Client d'OpenTable

   Londres1 commentaire

   Y est allé le 13 août 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Arrived for lunch having booked through open table. Place was closed despite showing as open online
   

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9. PJ

   PJMen1

   Londres2 commentaires

   Y est allé le 7 juillet 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   I booked a table for my father's birthday through OpenTable. When I arrived, the Belair House was closed for lunch. I can't express how upset and angry I was that a reservation was permitted to be made when the restaurant was closed.
   

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10. IP

    IanP

    Londres1 commentaire

    Y est allé le 16 novembre 2023

    1. Cote globale 3
    2. Nourriture 4
    3. Service 3
    4. Ambiance 3

    Belair is in a beautiful setting, the rooms are elegant and spacious the food was delicious but there is a little something that is missing too make it a special experience. The food was very tasty.
    

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11. EP

    EllenP

    Londres1 commentaire

    Y est allé le 28 octobre 2023

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 1

    Today Belair House via Open Book thanked us for dining with them and asked us to rate them - unbelievable as we were unable to dine with them because of their inefficiency and incompetence! After 2 reminders to confirm the booking made on 20/10/23, which were responded to promptly, we arrived at the venue for my daughter's Birthday Afternoon Tea prior to the 12:30-pm booking last Saturday, to find it being prepared for a wedding and to discover that we could not have the booked and confirmed Afternoon Tea! The employee just kept repeating his mantra that we had not chosen the items to eat 48 hours before but in neither of the two messages from them via Open Table had it requested that we did this! We have enjoyed Afternoon Teas many times all over the place including London and this has never been a requirement before. He did not apologise, make any attempt to sort this out and the only thing he kept repeating was what we had not done and that they could not prepare us an Afternoon Tea - although we could stay there and have an Indian meal in their Restaurant - false advertising surely? We will never return, even though my daughter lives nearby and are already suggesting that no one we know does as this was a hugely disappointing and unpleasant experience on a Birthday and what was meant to be a celebration ended up in an unpleasant and unnecessary confrontation. Appalling Customer Service - in fact NO Customer Service.
    

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