Pyramid Restaurant and Bar

Review summary

1. A

   Annie

   Dallas

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined at Pyramid for Valentine's Day and had a wonderful experience. The restaurant went above and beyond to create a romantic ambiance ideal for a Valentine's evening out. Our server, Igor, was so great. He was attentive yet knew exactly when to not check on us. He has a fun sense of humor and elevated our overall experience. The food was divine. For Valentine's, they offered a five-course prix fixe menu. Our favorites were the Thai Coconut Curry Soup – it was perfectly balanced in sweet, salt and spice and had a lovely creaminess that paired well with the crispy bread, and the Lamb Chops, which were prepared to our preferred temperature, was tender and juicy, and tasted so delicious with the buttery potato puree and fresh salad. Pyramid is located in the Fairmont Dallas in the heart of Downtown Dallas and is within walking distance from so many attractions. It's great for special occasions and meals before a show! Highly recommend!
   

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2. J

   John

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   THANK YOU FAIRMONT DALLAS "Pyramid Restaurant stole our hearts this Valentine's Day! The beautiful vibe, enchanting atmosphere, and romantic music set the tone for our unforgettable evening. Personalized service made us feel like royalty. The food was top-notch, and the impressive cocktail and wine selection elevated the experience. Kudos to the exceptional staff for making our Valentine's Day truly special!"
   

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3. J

   John

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional food, outstanding service, diverse range of selection for vegan and vegetarian guests. Fun place to be in the evenings and the ambience is very cozy. Happy hour menu has great pricing and options.
   

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4. A

   Aubry

   Dallas

   8 reviews

   3.0

   8 reviews

   Dined on December 25, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   We got there and there was a live singer. He was not a good singer and he was very loud. My entire party was really considering paying him money to stop. We were told that he would be done by 2:15, although he continued to play for a bit after that. It might have been better had he been singing Christmas music? I mean, probably not. They also had Christmas music playing in the hotel, and his singing on top of it didn’t help. The food was okay. Nothing spectacular for the price. Portions a little small. We left hungry, but overall, we enjoyed our time once the singer left.
   

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5. N

   Naima

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Very disappointed. We went for Christmas brunch. I ordered the eggs benedict but since they were made with crawfish instead of Canadian bacon, I opted to leave the crawfish out and substitute for sausage but the hollandaise sauce was loaded with crawfish. The food arrived COLD and extremely greasy. The potatoes and link sausage had actual cold fat, maybe lard on them and no flavor . I didn't eat it. My companion ordered the safe thing 2 eggs and toast. His eggs were room temperature. The dessert on the other hand was delicious. The waitress was attentive too. So we will not be going back.
   

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6. M

   Michelle

   Denver

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Today was perfect. From the impeccable staff, to the incredible food, chef's kiss, to the live music. It was just what we needed to celebrate our blessings. Highly recommend a change of pace during the hustle and bustle of the holidays. We slowed down, enjoyed each course like it was the first, and actually got to know the service staff sacrificing their time away from their families to provide us an amazing Thanksgiving dinner. We were blessed beyond compare after having two years of struggles, death, and a well, just life. Will definitely be back! God bless!
   

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7. p

   patricia

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We there at branch with 6 pp the service at beginning was slow. We have to ask for bread and it never came. Then we order sparkling water have to remind the server 3 times After foods service. We ask for Ck. It take them a long long time to get it After that We ask for my husband coat that they put it away at check. In No one know where it was we waited for a while for them to find it We always go to this hotel for holiday it never like this. It is sad to know what happened to us As much as we love the foods I hesitate to take my guests back there again .!?
   

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8. C

   Craig

   VIP

   New Orleans

   10 reviews

   4.0

   10 reviews

   Dined on November 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Impossible to reserve a table by phone as a guest in the hotel. Food was good but very pricey. No cold cereals offered. Attentive service.
   

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9. K

   Kay

   San Antonio

   11 reviews

   2.0

   11 reviews

   Dined on November 10, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We had great experiences here several years ago and decided to return for our anniversary. We won’t be doing that again. The server seemed irritated by our questions. The soup was barely above room temperature and the chicken in it was dry and tough. I got the branzino and it was dry and way overcooked. My husband’s pasta was bland. We only ate half our meals and opted to walk down the street for dessert and coffee.
   

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10. M

    Michael

    New York City

    1 review

    1.0

    1 review

    Dined on October 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We ordered lunch and our food never came out, we waited over an hour, and ultimately had to leave without eating
    

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