20 Stories Restaurant

Review summary

1. S

   Shelley

   Manchester

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fabulous in every way love the black out dinners we will be back for the next one
   

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2. M

   Michael

   Manchester

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I thought the portion’s could have been more generous considering the cost. Overall amazing and can’t wait to go back.
   

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3. R

   Rebecca

   Manchester

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was ok, but the service was poor, when we turned up the bar staff was apologising for not being able to take ordered, we were at the bar for 15 mins before service. Then the meal, we had just got our drinks and were told we had to leave the table for them to set up next service, but the place was empty, they could have waited. Being pushed out of a restaurant when we are spending that much is poor, puts us off coming back
   

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4. J

   Juana

   Manchester

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant Loved the pork and the salad bowl. Rachid was extremely helpful Will definitely come back again Great staff and food.
   

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5. r

   roman

   Manchester

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The waiters was a little judgy making an excuse to speak to us to let us know we had to have the full course even tho that was the plan but other than that the food was amazing had the soup and bread for starter which was unreal and the steak was my favourite I’ve had and the sticky toffee pudding was just sticky toffee pudding but still good atmosphere was nice views really nice overall nice dining experience
   

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6. L

   Lorraine

   London

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Valentines Dinner wasn’t good value. Set price £90, paid extra for guaranteed window view table, the glass of fizz wasn’t offered although it was part of the set menu, we had to ask by which time the canopies had arrived, my husband wasn’t seated & a minute later the starters arrived. The main , steak was very good but just warm, 1 small potato , no vegetable just a swirl of sauce. Desert, 1 piece of cheese which was good. Service was good but overall expensive for what it was.
   

   20 Stories RestaurantResponded 1 day ago

   Thank you for taking the time to share your experience with us. We appreciate all feedback and are sorry to hear that your experience was not all that you hoped for. We strive to provide an enjoyable experience for our guests and their satisfaction is very important to us. Once again, I would like to apologise for this. Kind regards.
   

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7. L

   Leovio

   Manchester

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very nice experience, nice ambience, great music, great food and great table service from Rashid, loved it
   

   20 Stories RestaurantResponded 1 day ago

   Thank you so much for your 4-star review. We really appreciate it. Kind regards.
   

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8. J

   Jason

   Liverpool

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   We wanted to try something new! Fantastic location and views from the 20th floor. Excellent service from the restaurant team, very attentive and available. The restaurant was very busy which is usually a good sign. Unfortunately, that’s as good as it got. We started with a bottle of Prosecco but no ice bucket. Starters came quickly yet they were bland. Mains came soon enough and the beef fillet was unfortunately lukewarm. The sea bass on the other hand was hot but smothered with too much salt. And lastly, dessert! Mine was a delight with great tastes and textures however, my wife had the sorbet which was very sharpe and honestly, in-edible and promptly left the majority uneaten. As the night was valentines night, we did have a small expectation that the restaurant would be appropriately themed, also no, not a single balloon anywhere, no romantic effort what so ever. My wife and me always enjoy our nights out regardless and the overall experience was interesting but not special.
   

   20 Stories RestaurantResponded 1 day ago

   Thank you for taking the time to share your feedback. We appreciate your honest opinion and apologize for any disappointment encountered. At our restaurant, we strive to create a menu of high-quality offerings that provide great value for money. We take pride in delivering excellent customer service and are continuously looking for ways to improve our guests’ overall experience. Again, thank you for your review and we hope that you will give us another chance in future.
   

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9. A

   Adam

   London

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good food, a little noisy and not guaranteed to be near the window
   

   20 Stories RestaurantResponded 1 day ago

   Thank you so much for your 4-star review. We really appreciate it. Kind regards.
   

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10. OT

    OpenTable Diner

    New York City

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 2

    We went for dinner on Valentine's day. It felt like the evening had been overbooked. The bar was incredibly busy which mean that our first drinks didn't arrive until after we had finished eating canapes and starters. We were asked to order all courses at the beginning, including our desserts which we asked if we could delay but were told no. The canapes weren't described on the menu and the waiter didn't tell us what they were. One thing was a falafel type thing I think which was really dry, not sure what the other thing was but it was tastier! The rest of the food was good and the dessert was delicious (passionfruit cheesecake, nice and tangy). We managed to order one more drink which didn't arrive until after we finished eating. They did offer us a free cocktail and moved us in to the bar but that still hadn't arrived 15 minutes later! At that point they brought us a free glass of prosecco and said the cocktails were on the way but another 10 minutes later we just left to get on with our evening. All in all, you could see the staff were trying, everyone behind the bar was non-stop, it was just massively oversubscribed which is a shame. Could have been a special evening but was a bit of a disappointment.
    

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