34° North Restaurant

Review summary

1. M

   Michelle

   Cincinnati

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was outstanding! Other than that…our experience was very disappointing. We made a reservation for Christmas Day and to celebrate my birthday. We were not told of the VERY LIMITED MENU or the automatic 20% gratuity. The filet was ordered med rare… came out.. well and extremely charred. Three tiny limp pieces of asparagus and five halves fingerling potatoes. Nothing was seasoned. My pork chop was cooked to order, but very fatty. Macaroni cheese was cold and very well could have been out of a box. Overall very disappointing and underwhelming.
   

   34° North RestaurantResponded 2 days ago

   Dear Michelle, Thank you for recognizing our outstanding service. I sincerely apologize for disappointing you on your birthday. I'm sorry to hear that you did not enjoy our menu or dishes. We truly value your feedback and carefully consider it as we continually assess our offerings. We hope to have the opportunity to serve you again so we can provide you with a more impressive overall experience. Sincerely, Restaurant Management
   

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2. C

   Christopher

   VIP

   Raleigh

   13 reviews

   2.0

   13 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   It was not a good night for the restaurant. They were understaffed and running a Christmas dinner. Table wasn’t ready at our reserved time. Once we were seated we waited 20 minutes before seeing our server. The person who brought out our wine couldn’t use the decorker and had to take it to the back to get the cork out. Both glasses were then filled for tasting. The white wine was room temperature. We got a chiller after asking for it. Not what would be expected for >$100/bottle. The appetizers arrived as the wine was being poured. With that said, the servers were quite pleasant, just overwhelmed. We recieved multiple offers for free desserts with each glitch of which there were many.
   

   34° North RestaurantResponded 2 days ago

   Dear Christopher, Thank you for choosing to dine with us during Christmas. I’m sorry to hear that you did not enjoy your experience. Please accept our apologies. We truly value your feedback, and we review it as a team to continuously improve. We hope to have the chance to serve you again, as I am confident we can do better. Sincerely, Restaurant Management
   

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3. J

   JOY

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Beautiful view. Wonderful service.
   

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4. L

   Lenee

   VIP

   Greensboro

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant and service was great. Appreciate those working the holidays. Food was good. Small portions but typical of a nice restaurant.
   

   34° North RestaurantResponded 2 days ago

   Dear Lenee, Thank you for your five-star review! We are delighted to know that you enjoyed your holiday meal. It was our pleasure to serve you, and we hope to see you again soon. Best, Restaurant Management
   

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5. J

   Jane

   Greensboro

   11 reviews

   4.0

   11 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   We usually love being at the restaurant but the service was off today. Somewhat disappointed because the service is usually perfect.
   

   34° North RestaurantResponded 2 days ago

   Dear Jane, We sincerely apologize for not delivering the five-star experience you expect and deserve from your past visits. Please accept our apology. We value your feedback and hope to welcome you again for a flawless meal. We appreciate your continued patronage. Best, Restaurant Management
   

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6. D

   David

   Philadelphia

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food was good, the service could have been speedier, but it was a holiday and they appeared to be understaffed. The reservation system was terrible. We arrived for our 7 PM reservation at 7 PM and were told they were running behind. We were seated 35 minutes later. The bar and waiting area were chaotic. A party of 6 +/- that arrived 20 minutes after our party of 3 were seated shortly after their arrival while we waited another 15 minutes and were repeatedly told our table was being cleaned. While the staff was apologetic, they didn't have a solution, indicating that our table had been assigned to us prior to our arrival and we couldn't be seated at another table even if one became available.
   

   34° North RestaurantResponded 2 days ago

   Dear David, We strive to make a lasting impression, so I apologize that your dining experience was just okay. I regret the delays you experienced. Your feedback, which highlights both our strengths and areas for improvement, is greatly appreciated as it helps us improve. Thank you for taking the time to share your review. We hope to have the opportunity to serve you better in the future. Sincerely, Restaurant Management
   

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7. R

   Randy

   Wilmington

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The total dining experience was great. Staff, food and atmosphere was great. The normal everyday menu was awesome, did not realize the holiday menu was only a speciality. The food was still great. We will be back every chance we get.
   

   34° North RestaurantResponded 2 days ago

   Dear Randy, Nothing makes us happier than knowing you had a great dining experience. We sincerely appreciate your kind review and hope to serve you again soon. Thank you for dining with us. Best, Restaurant Management
   

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8. J

   James

   Wilmington

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   I love this restaurant but tonight’s meal was not great. I had the special stir fry and did not like it I’ve never had a bad meal here. We go on all holidays and many times during the week.
   

   34° North RestaurantResponded 5 days ago

   Dear James, Welcome back, and thank you so much for the continued loyalty to our restaurant. I apologize that your meal did not meet your expectations this time around. We greatly appreciate your feedback and will be sharing it with our staff. We would love to host you again soon for the top-notch meal you are used to from us! Best, Restaurant Management
   

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9. J

   Jude

   Raleigh

   9 reviews

   5.0

   9 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   WOW that was an excellent Sunday brunch in every way!
   

   34° North RestaurantResponded on December 16, 2024

   Dear Jude, Thank you for joining us for brunch! It is so nice to hear that every aspect of your visit was lovely. Come back and start your day with us again in the near future! Best, Restaurant Management
   

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10. R

    Robin

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server Jeff was outstanding! So courteous and wanting to make sure our needs were met. He even made sure my toast/bread would be fine for my comfort before serving to me by showing me the initial product- how kind! Our brunch was delicious, we will definitely be returning upon our next stay in Beaufort,NC!
    

    34° North RestaurantResponded on December 9, 2024

    Dear Robin, We welcome all compliments, but it is especially nice to hear you praise Jeff. He truly breathes hospitality and makes us a great place to enjoy brunch. Your review is appreciated, and we eagerly await your next trip to Beaufort! Best, Restaurant Management
    

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