34° North Restaurant

Review summary

1. M

   Michelle

   Cincinnati

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was outstanding! Other than that…our experience was very disappointing. We made a reservation for Christmas Day and to celebrate my birthday. We were not told of the VERY LIMITED MENU or the automatic 20% gratuity. The filet was ordered med rare… came out.. well and extremely charred. Three tiny limp pieces of asparagus and five halves fingerling potatoes. Nothing was seasoned. My pork chop was cooked to order, but very fatty. Macaroni cheese was cold and very well could have been out of a box. Overall very disappointing and underwhelming.
   

   34° North RestaurantResponded 3 days ago

   Dear Michelle, Thank you for recognizing our outstanding service. I sincerely apologize for disappointing you on your birthday. I'm sorry to hear that you did not enjoy our menu or dishes. We truly value your feedback and carefully consider it as we continually assess our offerings. We hope to have the opportunity to serve you again so we can provide you with a more impressive overall experience. Sincerely, Restaurant Management
   

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2. C

   Christopher

   VIP

   Raleigh

   13 reviews

   2.0

   13 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   It was not a good night for the restaurant. They were understaffed and running a Christmas dinner. Table wasn’t ready at our reserved time. Once we were seated we waited 20 minutes before seeing our server. The person who brought out our wine couldn’t use the decorker and had to take it to the back to get the cork out. Both glasses were then filled for tasting. The white wine was room temperature. We got a chiller after asking for it. Not what would be expected for >$100/bottle. The appetizers arrived as the wine was being poured. With that said, the servers were quite pleasant, just overwhelmed. We recieved multiple offers for free desserts with each glitch of which there were many.
   

   34° North RestaurantResponded 3 days ago

   Dear Christopher, Thank you for choosing to dine with us during Christmas. I’m sorry to hear that you did not enjoy your experience. Please accept our apologies. We truly value your feedback, and we review it as a team to continuously improve. We hope to have the chance to serve you again, as I am confident we can do better. Sincerely, Restaurant Management
   

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3. J

   JOY

   Chicago

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Beautiful view. Wonderful service.
   

   34° North RestaurantResponded 1 day ago

   Dear JOY, This is great news! We are very glad you were pleased with our service, ambiance, food, and drinks. Thank you for choosing us and leaving your words of encouragement. Until next time! Best, Restaurant Management
   

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4. L

   Lenee

   VIP

   Greensboro

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant and service was great. Appreciate those working the holidays. Food was good. Small portions but typical of a nice restaurant.
   

   34° North RestaurantResponded 3 days ago

   Dear Lenee, Thank you for your five-star review! We are delighted to know that you enjoyed your holiday meal. It was our pleasure to serve you, and we hope to see you again soon. Best, Restaurant Management
   

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5. J

   Jane

   Greensboro

   11 reviews

   4.0

   11 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   We usually love being at the restaurant but the service was off today. Somewhat disappointed because the service is usually perfect.
   

   34° North RestaurantResponded 3 days ago

   Dear Jane, We sincerely apologize for not delivering the five-star experience you expect and deserve from your past visits. Please accept our apology. We value your feedback and hope to welcome you again for a flawless meal. We appreciate your continued patronage. Best, Restaurant Management
   

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6. C

   Cathy

   VIP

   Raleigh

   25 reviews

   3.0

   25 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We visited Beaufort Hotel as a getaway over the Holiday. Recognizing that dining options would be limited, we booked dinner on Christmas Eve, breakfast on Christmas Day as well as dinner that afternoon. Christmas Eve dinner was overpriced for our meals (obviously in our opinion). We did not walk away with a "that was a fantastic meal" kind of feeling. When we learned that their Christmas Day dinner was identical, we resorted to the only other option in town after doing a lot of research - pretty terrible Chinese. We both love the Hotel, but will be more careful in making sure that other dining options are available for future visits.
   

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7. D

   David

   Philadelphia

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food was good, the service could have been speedier, but it was a holiday and they appeared to be understaffed. The reservation system was terrible. We arrived for our 7 PM reservation at 7 PM and were told they were running behind. We were seated 35 minutes later. The bar and waiting area were chaotic. A party of 6 +/- that arrived 20 minutes after our party of 3 were seated shortly after their arrival while we waited another 15 minutes and were repeatedly told our table was being cleaned. While the staff was apologetic, they didn't have a solution, indicating that our table had been assigned to us prior to our arrival and we couldn't be seated at another table even if one became available.
   

   34° North RestaurantResponded 3 days ago

   Dear David, We strive to make a lasting impression, so I apologize that your dining experience was just okay. I regret the delays you experienced. Your feedback, which highlights both our strengths and areas for improvement, is greatly appreciated as it helps us improve. Thank you for taking the time to share your review. We hope to have the opportunity to serve you better in the future. Sincerely, Restaurant Management
   

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8. D

   Debbie

   VIP

   New Orleans

   15 reviews

   4.0

   15 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was delicious but the filet was cold. Server was gracious and accommodating.
   

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9. R

   Randy

   Wilmington

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The total dining experience was great. Staff, food and atmosphere was great. The normal everyday menu was awesome, did not realize the holiday menu was only a speciality. The food was still great. We will be back every chance we get.
   

   34° North RestaurantResponded 3 days ago

   Dear Randy, Nothing makes us happier than knowing you had a great dining experience. We sincerely appreciate your kind review and hope to serve you again soon. Thank you for dining with us. Best, Restaurant Management
   

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10. J

    James

    Wilmington

    2 reviews

    4.0

    2 reviews

    Dined on December 21, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5

    I love this restaurant but tonight’s meal was not great. I had the special stir fry and did not like it I’ve never had a bad meal here. We go on all holidays and many times during the week.
    

    34° North RestaurantResponded 6 days ago

    Dear James, Welcome back, and thank you so much for the continued loyalty to our restaurant. I apologize that your meal did not meet your expectations this time around. We greatly appreciate your feedback and will be sharing it with our staff. We would love to host you again soon for the top-notch meal you are used to from us! Best, Restaurant Management
    

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